Ice Cream Shops near Longwood

“SO Good! I love the ice cream here. Right up there with Haagen Daz IMO.“

“Almost too pretty to eat! The peppermint mixed with chocolate was AMAZING! Go there.“

“Staff is great. Been coming for awhile and today I go to tip the lady and tells me no tips and points to a sign..I think that is the most horrible policy. Tipping can't really make your satffs moral go up. I high suggest allowing customers to tip. I understand not making people tip on cards but not tipping cash is insane.“

“I wanted to leave this review because great customer service deserves to be recognized.

A few days ago, my drink was made incorrectly. I ordered a RT44 Dr Pepper with coconut syrup and real lime fruit, but it was made with lime syrup instead of the real fruit, which completely overpowered the drink. It was an honest mistake, so I filled out the online survey. The manager, Nana, personally called me, apologized, and offered me a complimentary drink.

I went back yesterday to redeem it, and it was absolutely delicious! Exactly how I had hoped it would taste!

I actually came back again today because it was so good. Unfortunately, the Dr Pepper line was having issues, which wasn’t anyone’s fault. Nana personally came outside with a small cup of plain Dr Pepper so I could taste it for myself and explained that the machine was causing the problem. That level of care and communication really impressed me.

The only feedback I’d offer is to pay a little closer attention to the difference between orders that say “syrup” and those that say “real fruit,” since that makes a huge difference in the drink. Other than that, the customer service at this location is absolutely top-tier. Nana and the rest of the staff genuinely care about their customers, and that’s exactly why I’ll keep coming back.“

“Our family stopped in for some delicious Phoebe’s ice cream this evening. We had a hard time choosing as there are so many amazing flavors, so we each got doubles… Vanilla, orange dream, amaretto chip, dulce de leche, and chocolate brownie did not disappoint. The people and atmosphere are both lovely. We enjoyed sitting for a spell to enjoy our treats. 🐈 🍨 💜“

“Such a vibrant place with excellent service and of course, great gelato!“

“Love this place! Staff is great and vibe inside and outside is cute“

“had a great experience for a family ice cream date!“

“Got their graham cracker ice cream. It was incredible!!!“

“Found this ice cream shop while visiting for my daughter’s competition. It was awesome! Highly recommend. Lots of unique flavors as well as traditional. Nice guy working gave samples as we commented on the unique flavors. The purple Taro was DELICIOUS! Go if your in the area.“