Pollo Tropical
$ • Chicken, Chicken Shop, Latin American
Hours:
25570 Sierra Center Blvd, Lutz
(813) 579-1625
Customers' Favorites
Pollo Tropical Reviews
The place has gone down hill a bit. I think they are short handed which I completely understand. I placed an online order which was way past due for pick up again I understand being short staffed, but my order was not completely correct. The family pork portion was not the family size and was mostly onions vs pork. They did not provide the rolls or sauces I had requested and this is not the first time we had this issue. I had to rush so I quickly checked my order and at glance...read full review
Update...We used to at least be able to get good food at this location despite the subpar service, but lately it seems like that's not even available anymoreOriginal post:Service leaves room for improvement. But I will always go back, just cause the chicken and sides are yummy. Love those balsamic tomatoes and also the plantans. Great for a family meal. Check your order before you leave. They always forget something.
Ratings
Hours
Monday | 10:30AM - 12AM |
Tuesday | 10:30AM - 12AM |
Wednesday | 10:30AM - 12AM |
Thursday | 10:30AM - 12AM |
Friday | 10:30AM - 12AM |
Saturday | 10:30AM - 12AM |
Sunday | 10:30AM - 12AM |
Ordered take out from inside the restaurant last night, 4/21/24. I've been at that location twice before and there was always something a little off. But last night, first it took forever to order. It's okay to be pleasant and friendly but the menu is way too complex to converse in between. There was one woman in front of me. That took long. Then I ordered. After that a woman came in after me and ordered and then about 5 guys who were all together. I feel that this location simply...read full review