Starbucks in Melbourne

“Always a great experience at this Starbucks! ☕️💚 The staff on West New Haven Ave is friendly, upbeat, and genuinely seems to enjoy what they do — which makes all the difference. Whether it’s a complicated order or just my usual, they always get it right and serve it up with a smile. 😊

The vibe is welcoming, the store is clean, and the service is consistently fast, even during busy hours. It’s the kind of place where they remember you, greet you with good energy, and keep the line moving without making anyone feel rushed. 🙌

Big shout-out to the crew here — you all make this stop one of the best parts of my day. 🔥☕️

MTC“

“I wanted to recognize the team at the Eau Gallie/San Pedro Starbucks for how they handled an issue today.

I picked up breakfast and drinks for my family before church this morning, and unfortunately my daughter’s food order was pretty badly messed up. She was upset enough about it that she actually sat down and wrote the Starbucks team a note.

After church, we brought the original bag with the order information and her note back to the store. I explained what happened and specifically told the employee that I wasn’t looking for anything free. I understood they may have been busy or rushed that morning, and I mainly wanted to pass along my daughter’s note and let them know what happened.

I ordered another one for my daughter and fully intended to pay for it. The employee told me she wasn’t going to charge me, saying that if my daughter felt strongly enough to write them a note, she deserved to have her order made right. I actually asked if she was sure because, again, that wasn’t why I came back.

Then they went one step further and gave my daughter a $4 card toward something on a future visit, which was an incredibly nice touch.

Mistakes happen. What earns five stars is how you respond when they do. Nobody was defensive, nobody gave us an attitude, and I never had to ask for a manager or demand that anything be fixed. They simply listened, took ownership of the situation, and made my daughter feel like what she had to say mattered.

That was genuinely great customer service, and I really appreciated how the team handled it. Thank you to everyone at the Eau Gallie/San Pedro location for turning a disappointing experience that morning into a really positive one for my daughter.“

“I will drive out of my way just to go here because of the friendly staff and good service. The atmosphere is very chill and I really enjoy what this coffee shop has to offer. thank you very much for treating somebody who has high functioning autism like a family member. You earned a forever customer.“

“Reggie at the drive-thru window was absolutely wonderful! He was so kind, polite, and genuinely friendly. It was such a simple interaction, but his positive attitude and kindness really made our night. Great customer service like that deserves to be recognized. Thank you, Reggie!“

“My visit started off bad… my drink was completely wrong, food was cold. And I was missing a cake pop.

The manager whose name I didn’t get who was covered in tattoos was more than accommodating. She made sure I got my items remade quickly and correctly while making conversation she also gave me two coupons for my next visit
That turned into what was a bad experience into a good one
My remade items were perfect!

I will definitely be returning again“

“Five stars all the way for this Starbucks Team, they are nothing short of phenomenal!!!! Led by Manager Ashley, the team is always super accurate, fast, professional and most importantly friendly. They always make me feel like family and I honestly adore them all!“

“I was greeted warmly and taken cared of quickly despite having a line of customers ahead of me. The shift mgr. heard my cries for my order and alerted the staff to make her aware of Tony's order. She was courteous and offered me discount cards for waiting patiently. I'm grateful to have customer service respond as they should "the customer is the most important person in this house" Thank you Crystal.“

“I like Starbucks in general, but this location takes it to a whole new level. I go for my morning coffee almost every day and the terrific morning staff always starts my day off on a positive note. The key to a good business is hiring good employees. Whoever does the hiring for this Starbucks is doing a great job.“