Cold Stone Creamery

$$ • Dessert, Ice Cream Shop, Ice Cream, Frozen Yogurt

Hours:
20587 Old Cutler Rd, Cutler Bay
(305) 232-3232

Ratings

Take-Out/Delivery Options

Tips

Reviews for Cold Stone Creamery

Absolutely horrible experience! Had to stand in line for nearly an hour just to get some ice cream for my kids. The employees are rude and have no sense of urgency. They are in there talking and taking their time, without any consideration for the people standing in line. I stayed only because I had promised my kids some ice cream but I won’t be back, and I don’t recommend this place to anyone either. I will drive a few minutes north and visit the Pinecrest location instead....read full review

We ordered online and they said the order would be ready at 8:41. We got there at 8:44 and there was a long line outside for customers who did not order online. I went inside and my order wasn’t ready until 9:03. Customers walked in and out of there quickly, so I will not be ordering online again. That was terrible.

Welcome to the new world order. Where business can make you their own rules that supercede the CDC mandates. They only allow 5 people at a time in their store when there is plenty of room for more than their random number. Instead of expediting the process of having people move quickly through the process they allow those inside to linger. Then our server breaks his mask, we have to wait 10 mins for him to find a new one while the three ice creams he had already serves melt on...read full review

More Reviews(92)

Hours

Monday 12 - 10PM
Tuesday 12 - 10PM
Wednesday 12 - 10PM
Thursday 12 - 10PM
Friday 12 - 11PM
Saturday 12 - 11PM
Sunday 12 - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.