4.7
Superb
18 Reviews
1911 Seward Avenue, Naples
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“I placed an online order for pickup and noticed the app never updated with any status. I decided to drive over to check on it and found out they had actually closed early for the day. A little confusing at first, not going to lie. I called the support number, and after a few minutes a gentleman came out personally to apologize. He explained they had been slow and closed early, but he offered to stay and make my order anyway. That kind of customer service really says something. I decided to let him make it — and I am so glad I did. I ordered the All Meat pizza and the Pepperoni Sticks. I didn’t even try it until I got home. My girlfriend and I took our first bite, looked at each other, and almost in sync said, “How have we never known this place existed?” The pizza was that good. Loaded, fresh, perfectly cooked — just flat-out delicious. We understand everyone has different tastes… but wow. This one hit. Yes, the app situation could use improvement, but the effort, the apology, and most importantly the quality of the food completely made up for it. It’s rare these days to see someone take responsibility and then back it up with product that speaks for itself. We’ll absolutely be back.”