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“Please understand i work at a bar.. I was in the drive window.. I paid for my foodes and drinkes with my lady.. The person ask for a tip. I have giving tips.. But ask for tip... If this is who it going be.. We will have to tip McDonald's now.. I just don't like. Who i was treated.. I will not be going to this Starbucks.“
“I had stopped going to Starbucks locations several years ago because the teams were always so disconnected and not engaged in their work. It felt cold and robotic, and my drinks were always bad.
I moved to Apopka in October, and can't stay out of this place!
I'm greeted by name, and even though I keep switching up... they pretty much know my usual. I get a delightful quick chat while the baristas finish my drink. I even got some really good TV and movie recommendations.
Like any food business, sometimes there's a line, and occasionally my order takes longer than usual but nothing deserving of a reduced rating. It's life, get a grip!
I appreciate how the magic of this team has restored my love of Starbucks, by simply engaging and turning pain points into power moves.“