“I had stopped going to Starbucks locations several years ago because the teams were always so disconnected and not engaged in their work. It felt cold and robotic, and my drinks were always bad.
I moved to Apopka in October, and can't stay out of this place!
I'm greeted by name, and even though I keep switching up... they pretty much know my usual. I get a delightful quick chat while the baristas finish my drink. I even got some really good TV and movie recommendations.
Like any food business, sometimes there's a line, and occasionally my order takes longer than usual but nothing deserving of a reduced rating. It's life, get a grip!
I appreciate how the magic of this team has restored my love of Starbucks, by simply engaging and turning pain points into power moves.“
“Please understand i work at a bar.. I was in the drive window.. I paid for my foodes and drinkes with my lady.. The person ask for a tip. I have giving tips.. But ask for tip... If this is who it going be.. We will have to tip McDonald's now.. I just don't like. Who i was treated.. I will not be going to this Starbucks.“
“Jeff and his team were great the carmel macchiato was exactly how I like it I couldn’t have made it better myself. Peanut never finishes her vanilla bean but she loved it too. Not to mention after traveling up and down the east coast i am becoming increasingly thankful of the consistent “snacks” w/o having to go to far and peanut was thankful for the banana nut bread and cheese trio box. I think we are both getting a bit home sick of normalcy at this point lol.“