Starbucks in Winter Park

“I ordered two Iced Horchata Shaken Espressos through Uber Eats. Unfortunately, both drinks were filled with an excessive amount of ice. After the ice melted, there was very little actual beverage left. I understand that iced drinks contain ice, but the amount of drink did not match the size or value I paid for. I hope the store pays more attention to drink preparation and consistency in the future“

“I visited Starbucks on September 2nd, and immediately I was greeted with such a warm and welcoming experience. They were very busy, but the team acknowledged me right away and assured me they would get to me.

Within less than a minute, Tatyanna took my order. She was incredibly friendly, greeted me with a smile, and made me feel genuinely welcomed. I’ve been having a rough week, and honestly, this was the kind of welcome I needed that morning.

Before I left to start my day, I asked if I could get a refill. Persephone was so kind and helpful in assisting me. She was also incredibly friendly, took the time to listen as I talked about my week, and even offered me some sweet and encouraging advice.

Tatyanna and Persephone, thank you both for making my day and helping set the tone for my week. Sometimes, a simple smile, kind words, and a little encouragement can make a bigger difference than people realize.

I truly wish every Starbucks had a team like this. You both made my morning better, and I’m grateful for the kindness you showed me. Thank you! ❤☕“

“I went into this store early this afternoon to buy three beverages. As always, the menu is quite diverse and offered a great variety of beverages, both hot and cold. Also, as always, the barista/servers were very helpful, friendly, and professional. What made this particular visit stand out, however, was a young man named AARON. I saw him bringing supplies from the back of the store to the serving area and then go to other parts of the store where he meticulously wiped down and cleaned all the services where people’s food and cups might touch. I was quite impressed with his efforts. As a retired Judge, most of the young men that I had seen of AARON’s age were in court because they were either hurting someone, stealing from someone, or doing drugs. In this case, I saw a young man working during the holidays, making the restaurant comfortable for others. I went over to him and asked his name and told him how much I respected what he was doing. His conduct in the store was so different than the conduct that I was used to seeing exhibited by young men who appeared before me in court. In my opinion, AARON is a definite asset to this store.
Sincerely,
Judge David L. Levy (Ret.)“

“I’ve been meaning to write this review for a very long time .I’m honestly about two years late! I want to give a huge shout out to the best barista I have ever come across. ZETIA.........
She truly deserves recognition for her exceptional personality and attentiveness. She always has the best attitude and the warmest smile.

What amazes me most is her incredible memory she never forgets me or my kids’ faces, and she remembers our orders every single time. That is truly magnificent!

While we’re at the register, she always asks the right questions so I don’t forget anything before our drinks are made, which helps avoid any inconvenience for the barista preparing them. That level of thoughtfulness goes a long way.

And I have to say , when she’s the one making our drinks, they always taste even better! She even creates special concoctions for us when we don’t want our usual order. That said, even when she’s not the one making them, we still happily return ,but she definitely adds something extra special to the experience.

Huge shout out to ZACH ( He made our drinks wednesday night ) he made my evening with his knowledge about all the ways I should try my drink. He made me a tasty new favorite. ( Cinnamon, banana caramel maciato ).

We genuinely appreciate everything she brings when she’s working. After all these years of shopping and ordering from this location, I’m honestly surprised she isn’t managing the place! The leaderhip has changed often since we have come in. Not sure if that is good or bad, but she is still around so thats a huge plus.

It’s not often that you receive such consistent, outstanding customer service, but my family and I certainly have with this young lady.

We recently found out she is still in college and pick up shifts(not often for us LOL ), which makes her dedication even more impressive.

I truly hope she continues to work here because she makes our visits so much better. I also hope the company continue ton recognize and retain amazing employees like her. Excellent hire!!!

God bless you, Ms.ZETTIA you are truly appreciated! If they wont let you know I wanted to let you know that you are.“

“This is the closest Starbucks to me and I come through the drive-thru quite frequently to pick up my mobile order. They are always friendly and nice. Recently I asked an employee at the drive thru window to check if the huge lizard I saw on my windshield was still on my car and this man practically put half of his body out of the drive thru window to inspect my car up and down. 😆😆. Talk about customer service!“

“Made a late-evening stop at Starbucks before hitting the road again. Were greeted by unorthodoxly kind, gracious, superlative service the likes of which we had never experienced, nor known possible, at this establishment. My spouse has been frequenting Starbucks for a few decades and this is the very first time our jaws were left ajar, to be scraped off the floor; kindness is rarified enough as is in this world, but Angel (who carries a wildly appropriate name) was the epitome of humanity and goodness. Dare I say if everyone treated one another the way he cared for two strangers, with unequivocal warmth, professionalism, benevolence and generosity, this world would look a whole lot different than it currently does. Popped in for cold brews and teas; left with warm hearts and soft smiles that lasted our two-hour drive back home to the coast. I am not a corporate or chain person, but I am a soul and humanity person, and will frequent this specific location in future visits to Winter Park solely for said magnanimity. If ever there was someone who merits a steep promotion, it's this one. If Angel headed Starbucks, I would likely drink coffee and have less of an aversion to corporations, too.“