3.0
Average
287 Reviews
3224 East Colonial Drive, Orlando · 11.49 miles
- Take-Out
- Delivery
- Drive-Through
Customers’ favorites
- Avocado Cilantro Tropichop Grilled Chicken
- Churrasco Steak - With Rice and Beans
- 1 2 Chicken Rice Beans 12 65
- Whole Chicken with 1 Side
“I don’t know the cashier’s name, but he’s a young guy from Puerto Rico—and honestly, he’s the reason I keep coming back. He is incredibly warm, kind, and full of Caribbean charm. The way he treats people is just beautiful. He’s patient with every order, takes his time to recommend dishes, and you can truly feel the pride he has working at Pollo Tropical. But what stands out the most is how he makes you feel—like family. That kind of service is rare, and for us, that connection means everything. I’ve become a regular customer just because of him. Yesterday he wasn’t there, and you could really feel the difference. The place just isn’t the same without his energy, his care, and his charisma. I don’t know his name, but you’ll recognize him right away—he’s slim, usually at the register, and will greet you with the biggest, most genuine smile. Thank you for making every visit special.”