“I should have written this review a long time ago because Makristine S. deserves to be recognized for the extraordinary impact she has made on my experience at Panda Express.
I have been coming to Panda Express #1874 since 2023, and from my very first visit, Makristine has consistently demonstrated a higher level of excellence that is incredibly rare to find. Every interaction with her is warm, welcoming, professional, and genuine. She has an amazing ability to make every guest feel like they’re the most important person in the restaurant.
Although I have been eating at Panda Express since the early 2000s, I had never even heard about the Panda Express app until Makristine introduced me to it. She didn’t simply tell me it existed—she personally helped me find it in the App Store, patiently walked me through downloading it, showed me how to use it, and made sure I was comfortable with it before I left. That kind of personalized customer service is almost unheard of today.
Over the years, Makristine has continually gone above and beyond in every interaction. Her product knowledge is exceptional, her recommendations are always thoughtful, and her patience, kindness, and professionalism never waver. She has a remarkable gift for wowing and delighting me every single time I visit. She doesn’t just provide great customer service—she creates memorable experiences that keep customers coming back.
In 2024, my family was unfortunately displaced after Hurricanes Helene and Milton, and we had to move about an hour and a half away from the Tampa area. Even today, despite having a Panda Express much closer to my home, I intentionally make the drive back to this location because I would rather be served by Makristine. That’s the kind of loyalty she inspires through her exceptional service.
Makristine is truly an asset to Panda Express and an outstanding representative of your company. She exemplifies what customer service should be and sets the gold standard for excellence. Her unwavering positivity, dedication, professionalism, and genuine care for others make her an exemplary employee in every sense of the word. If Panda Express has an Employee of the Year award, she deserves it—not just once, but year after year. Employees like Makristine are the reason customers become lifelong loyal guests.
Thank you, Makristine, for your unwavering commitment to excellence, your kindness, your patience, and for always making every visit something to look forward to. Panda Express is incredibly fortunate to have someone of your caliber representing its brand. You have made a lasting impression on me, and I cannot thank you enough for everything you do.“
“A manager walked in the line was super long I didn’t think I was going to make my flight she definitely took charge in the line and in the kitchen food was great I made my flight ✈ asked cashier what was her name I think he said Mikey or Nikki“
“⭐⭐⭐⭐⭐
I had an outstanding experience at Panda Express thanks to Andrey. From the moment I walked in, he greeted me with a genuine smile, professionalism, and exceptional courtesy. Even though the restaurant was very busy, he gave me his full attention and made me feel like a valued customer.
Andrey demonstrated remarkable patience, respect, and a positive attitude throughout the entire interaction. In today’s fast-paced world, it’s refreshing to encounter an employee who takes such pride in providing excellent customer service while maintaining a welcoming and friendly demeanor.
To Panda Express Corporate: Employees like Andrey are the reason customers keep coming back. His dedication to outstanding service deserves recognition. Please acknowledge his efforts and let him know that his hard work, professionalism, and commitment to customers are truly valued and appreciated.
Thank you, Andrey, for setting such a high standard of customer service!“
“I frequent this location from time to time and today was a completely different experience. I noticed new employees working today and 1 person caught my attention. There is a young man named Nate running the first station He did a fantastic job ensuring everyone’s order was made correctly. In addition it seemed like less employees working on the line, but everything ran smoothly. Stations were clean, food was fresh and staff was courteous. Give these outstanding folks a raise. Keep it up!“