“Melanie at the drive thru was incredible! She had to deal with an incredibly abusive customer ahead of me and did it with such politeness. I was floored. The person was so rude, loud, and demanding, and Melanie kept her head.
The interaction was so shocking I felt the need to apologize on her behalf. Why do people feel like it’s okay to treat others this way?
Bravo, Melanie, and bravo Starbucks (Apopka Vineland and conroy) for having such a patient employee!“
“The store is very busy and orders usually take a while to come out (especially if you go around 8am/9am). The place is cozy, clean, and has a nice atmosphere with places to sit inside and outside the restaurant. The Drive-thru service is always busy too, but the staff is attentive and kind.“