McDonald's in Winter Haven

“Didn't want to help pushed you to so the kiosk , i told them i don't like going thru it. They said to bad. I stay at counter for about 15 min holding my order and payment. Lady came up and said I will take your order this time but you will have to do kiosk. I said mami come up here 1 to 3 times a day and 3 to 5 times a week. I don't use it, lady stated at the end of the conversation she text the mgr and theu told her take my order. In the end and 25 min later it was a 90 sec order if that. They wasted more time and headache for in the long run.“

“This location is decent, the employees are great and work very hard, however the 2nd shift manager is a very rude lady, who screams and yells at her employees like they don't mean anything to her. This manager is the type of person who causes good employees to walk away from their job, PLEASE REPLACE THIS MANAGER. The hard working employees deserve a respectful manager that LEADS her employees, not yells at them like they are trash.“

“We have alot of McDonald's in my county, and even worked at one before. But at this location is by far my favorite. The staff is always friendly even if you catch them around they business time you still get greeted with a smile. Service is fast and good ? , so far no complaints from me and I will continue to come back. Thank you guys for all your hard work ?“

“Strange to say that inside they have amazing service, in a way as if it's not McDonalds. Making sure you have everything. Checking up on people earing inside like it's a sit down restaurant, not a fast food place. They don't need to, but they do. They also keep it well cleaned, even when busy. It's also strage to see it seems like they are well staffed compared to other places. Probably why their wait times are low and their customer service is excellent. I've come here a few times now to eat inside before I head to work, and this is consistent no matter what time, and what day.“