McDonald's in Lakeland

“Stopped by and Case was working and the service was honestly better than most places I’ve been to. Dude was moving fast, staying polite, and actually seemed like he cared about getting orders right. Food came out hot and everything was on point.“

“I went to visit this location I was met to by this wonderful worker by the name of Kelvin Sanchez. He treated me with the utmost respect, made sure my order was correct, and showed hospitality. Big shout out to Kelvin Sanchez at McDonald’s.“

“Horrible service I called to let them know my fish sandwich was burnt. The response was “Our grease needs to be changed so it’s browning the inside and outside of fish even more. I asked for refund I was hung up on. I called back Manager “Tabitha” was just as rude. My last time ordering from an established that is too cheap to change grease.“

“After a bad experience at the location on Ariana, we came here. I am so glad that we did. First when we walked in we were greeted, then we found clean tables in the dining room. Food came out super fast. Everyone was great and I want to thank Quay in particular for being so nice and coming out to check on us. Restored my faith in McDonalds. Great job.“

“I came to eat breakfast today and this beautiful sweet young lady named Myesha was super nice and very professional. This lady deserves a raise because she is awesome!! She made everyone feel comfortable and greeted everyone who came in . Looking forward to coming back and seeing Myesha again🥰❤️“

“💯 excellent service for a large company breakfast order. I called and used mobile app, which I was not familiar with. They were so helpful on the phone and the manager was awesome!! No one seemed flustered at all with my large order and it was done quickly!! I so appreciate everyone who was working this morning, March 6, 2026!! You Rock and we appreciate your service. We look forward to ordering company meals here again!!“

“Very clean! The food is fast but most of all fresh and hot. The Quarter Pounder and fries were smokin' hot. I've been here many times. Everything I have ordered came out hot. To me, fresh and hot is everything. The staff are always friendly and professional. It's my go to fast food place.“

“I walked inside to place an order and what I saw surprised me. With a walker parked behind the McDonalds booth, Mr. G, a local, is playing a crossword puzzle with an McDonald’s employee. You can tell Mr. G comes to this McDonalds often. They laugh and talk life. What’s really cool - is to see several staff members treat him, like their own grandfather.

After seeing this, humanity does have a fighting chance. Thanks for the food and more importantly bringing me hope.“

“THIS FIVE STAR REVIEW IS DEDICATED TO DANIEL ONLY!!! HE WAS MANNING THE ORDER COUNTER THIS MORNING, 09/03/25, WHEN BREAKFAST WAS TRANSITIONING TO LUNCH, AND HE WAS EXCEPTIONAL. IT WAS BUSY, CUSTOMERS WERE FRUSTRATED, BUT DANIEL DID HIS BEST TO HELP CUSTOMERS. THANK YOU SO MUCH DANIEL FOR GETTING ME MY TINY TAN HAPPY MEAL. PLEASE BE KIND TO CUSTOMER SERVICE PEOPLE, ESPECIALLY WHEN THEY’RE DOING THEY’RE BEST TO HELP YOU. THEY DON’T WANT TO MAKE MISTAKES OR DEAL WITH FRUSTRATIONS THE SAME AS YOU.“

“Staff are amazing and very nice, however:
- People just chilling around corners trying to talk to drive-thru people.
- Got my order wrong, tried to call, no answer, I'm sorry but I don't wanna pay full price for less food.

Besides those things, no complains. I go here for lunch breaks, but I'm reconsidering just because of those two things.“

“I don't really go to fast food places too often, but even so, I'm 99% sure I've never been to a fast food place with this consistently great of service. Everyone always seems chill and friendly, and the one and only time I've had an occurence call for asking to talk to a manager, it was such a minor issue with something that wasn't even that upsetting to me, that I almost feel bad for how awesome the MOD Lee hooked me up. Epitome of over and beyond.“

“I went through the drive-through, but everything was amazing and it was really the best McDonald’s I think I’ve ever had and the black guy with dreads working the second window was very polite and gregarious overall good experience thank you McDonald’s for tuna right for once“

“🍔
We stopped by this McDonald’s on our way to the beach, and it was… an experience 😅

I ordered the #7 (two breakfast burritos) with no cheese because I really don’t like processed cheese. I’ve ordered it this way before, but this time they said they couldn’t do it because it “comes with cheese already.” Not true 🙄—they just didn’t want to accommodate it. Either way, I ended up eating it, but could only handle one because the cheese was way too much.

My husband is super picky about bacon—he likes it crispy—and this was definitely not it. It was soggy sadness 🥓😬 (see photo… it tells the story). He ended up tossing it.

Also, the girl at the speaker could’ve had a little more enthusiasm—it felt like we were interrupting her day 😐

That said, we usually have decent experiences here. It is fast food, after all, and it did the job for the moment 🍟 It filled our bellies and got us back on the road.“

“The management is very professional, the team members are doing great & the food excellent! I brag when the food Industry is at its worst because people deserve what they pay for this Lakeland 98 location is my only favorite because its always doing great business! Respectfully ✊🏾“

“I love coming to this McDonald’s I get the they don’t get paid good but at least they try to get ur food out on time respect from me keep up the hard work people don’t know what is like to work in a fast food place 🙂‍↕️🔥yvl x ovm“