McDonald's in Plant City

“I can't tell you how much I dislike the self-service kiosk :-(

I saw them the first time at the Frankfort, Germany AP in the early 2,000s. I didn't like them then and I don't like them now.

In my opinion the only person that benefits from their us in the owners and share holder's. They make money but do not add customer service. Again, in my opinion NO.

This stop for a quick cup of coffee reminded me why I no longer stop by McDonald's for anything.

A two minute stop at a fast food restaurant tuned into a ten minute stop full of frustration that I don't need.

Sooner or later customers will decide there isn't any customer service involved in a large, impersonal t.v. screen and go elsewhere.

I for one must remind myself the customer service oriented chain restaurant our generation enjoyed in the past isn't what we have today. Maybe the CEO should take a lesson to the short tenure of the out going CEO of Cracker Barrel. Your MBA doesn't necessarily guarantee success. Meanwhile, great customer service and listening to your customer does.

I'll be watching, from a distance.“

“Whoever was working today 6/21/2026 @3am deserve a freaking $5 dollar raise freshest Mcdonald’s I’ve tasted in my whole life!! And I’ve been a trucker for 12 years and now a pilot! I know Mcdonald’s in all 50 states and 13 countries!!!“