McDonald's in Lutz

“Besides the fact the manager was upset about Kendrick completely owning Drake, this was another five star experience with this extremely efficient and constantly correct on order this establishment provides.

Parking: Parking is parking just park and enjoy stop thinking about it“

“Jacqueline absolutely made my night! I had been trying forever to get a sundae with EXTRA extra chocolate exactly the way I like it, and she finally understood the assignment perfectly. She was incredibly sweet, friendly, patient, and made sure it came out exactly how I wanted. I was so happy when she handed it to me that I literally told her, “I love you” That should tell you how serious this sundae mission was. It may seem like a small thing, but customer service like Jacqueline’s genuinely makes a difference. She listened, she cared, and she absolutely delivered. Please give her some recognition because she deserves it. Employee of the month, a raise, a promotion, the keys to the restaurant, something! 😂

10/10 service.
10/10 sundae.
100/10 chocolate.

Jacqueline, if you ever read this: thank you for finally ending my long and painful search for the perfect extra-extra-chocolate sundae. I Love u You’re a legend. ❤🍦🍫“

“Lovely customer service!! Brought a group of young girls as part of a playdate to celebrate my daughter’s birthday. The crew of young employees took notice and organized themselves to come over and ask if they could do a little something for her. They sang happy birthday and brought her a cookie. I was so impressed by their initiative and thoughtfulness - made her feel so special!! Our lunches were all great, and kids were all happy!“

“I received excellent drive through service from Jordan today! He was extremely polite, efficient and thorough. It was so refreshing to receive phenomenal customer service at a drive through window! I don’t normally review fast food places but the service was commendable!“