McDonald's in Tampa

“For a McDonald’s, this location has some of the best service. While I only stop there for breakfast via the drive thru, service is always prompt and friendly - at both windows! @McD manager, make sure you take care of these two team members as they deliver consistently on customer service!“

“I called the store inquiring some info. Because I had a bad experience at the Hillsborough location. Wesley answered the phone, he was very helpful and professional, he even apologized on behalf of the other store, which I think is very costumer service on his part. Thank you for handling costumers like that.“

“I've been buying French vanilla ice coffee since it hit the market. I visit 3 different McDonald's, 4 to 6 times a week. The ice coffees are never the same. Some disgusting. I carry a bottle of syrup to add myself, I ask for extra cream at the window. Do not ask at the drive through because u never know how much the person making it is going to put it. I've been to one at river crossing. 3 People walk before me walked out due to no food ready.“

“Was great after they got the order right. Luckily I have learned to always check the order before I leave the parking lot because I would have been mad they I went all the way home and had no Big Mac but I did have hot(Fresh) fries to eat while I waited on my Big Mac🤷‍♀️“

“This McDonalds was Amazing!!! I came in and ordered was immediately met at the counter and paid with in minutes i had my 3 meals. They were so nice and all had great attitudes. Thank you so much!!!
I walked out of 6013 E Dr Martin Luther King Jr Blvd and came here due to the horrible service over there.“

“Used the mobile app, ordered before I arrived, was told to move forward and someone would bring my order out. I watched others served after I arrived, numerous times, 15 minutes later a manager was bringing another order out and asked what I was waiting for. I explained... she made it right. She gave me the food and the money back and apologized for it. She new how to fix it.“

“At the McDonald's, the drive-thru service was excellent thanks to Delmy. She always friendly, efficient, and made the whole experience quick and pleasant. It’s rare to get that level of consistency and care in a busy drive-thru, and she really stood out.

Debra mgr!“

“Best location in the USF area! They are always smiling and my food is always hot! Never had a wrong order. They LISTEN to your order and they know how to take an order! Even when they are busy, I never had an issue because the crew members work effectively and together. I love this location! Thank you!“

“I went to McDonald's today, and when we got to our hose, when we tried the chicken nuggets, there were spicy. we checked the order, but there were no spicy chicken nuggets, so the problem was that they got the order wrong. I dont recommend it to all of you guys to go to this McDonald.and i posted this. I'm my father's daughter. Please don't go there.“

“This was the best experience in a McDonald’s I’ve ever had, hands down. I don’t typically go to McDonald’s but I was trynna smash a 10 piece nuggy. The only place to order food is on kiosks, which threw me off. But other than that, the food was hot, fresh, and exactly what I ordered. The food was brought to the table and then at the end we were asked if we wanted refills etc. Can’t believe I’m leaving a 5 star review for McDonald’s, but here we are.“

“Had not been to this McDonald's in quite some time I have to tell you the manager has been there over 40 years I am 54 myself and I am not a techie I don't know how to add extra stuff on the order it yourself menu screen thing that they have now she was very nice came up to me asking me if I needed help she took my order had me out of there in 3 minutes highly recommend the McDonald's on East Hillsborough and 19th“

“I mean McDonald's is McDonald's fast food I've been on the fish fillet for the last few times I've gone there this particular McDonald's always has a vagrant sitting inside which I wish management would be more reprimanded on but other than that clean last time I went service was good food is always good, all the tables were pretty much dirty we sat down inside I don't recommend at this particular McDonald's there was a young man cleaning them once we sat down that was very nice and accommodating“

“I Love this place manger at night is a wonderful person . Ms . Norma

Parking: It's at hospital and there is a parking garage and parking lot

Kid-friendliness: Friendliness with everybody especially kids.

Wheelchair accessibility: Most definitely“

“I took my special needs students here for a field trip to learn financial independence skills and what is like to work there. Not only where all the employees awesome, but the day managers Tiffany and Tee where not all extremely attentive, professional, and caring, they took the time to explain their career with McDonalds, answer every single question my students ask about working at McDonalds!“

“The consistency you expect is what you'll receive at this McDonald's. The drive-thru is reasonably fast and accuracy of the order is typically complete. Quality is what you would expect at any McDonald's and they deliver that.“

“They had a large order to fill and did well.. took 20 minutes.
Staff is nice, manager just needs to Polish up a little bit in customer Relations towards this occasional dasher and future dash-drivers.
ITS HARD WORK... I appreciate your effort“

“I like this McDonald's because it's not one of those ones that is a doordash pickup zone. They promptly notice I'm there take my order they got my food to me fast, if I had to give them two strikes some of the booths were a little dirty and they served me in a bag not on a tray. But I generally like this McDonald's location, it's better than a lot of them.“

“I’ve been coming here for a while now, and every single time the experience has been great. The crew is always super polite, friendly, and welcoming—they genuinely make you feel appreciated as a customer.

On top of that, they’re fast and efficient, and my order is always done right. It’s rare to find a place that’s both quick and consistent, but this team nails it every time.

Definitely one of the best-run locations I’ve been to. Never disappointed“

“The excellent food, the place quite dirty, the tables are always dirty! The attention is quite bad, today wait 35 minutes for a cold coffee that in the end served me without ice and quite rudely when I asked for it, remembering the delay of the order! The previous time the potatoes impregnated with salt. When they returned them, because they could not even eat so much salt, they snatched them from the hands of my daughter!
Conclusion: bad service“

“I have never been so happy to go to a McDonald’s in my life. AFTER WAITING 1 HOUR for tacobell I gave up. I genuinely shed tears to the amount of time I wasted waiting for a tortilla with meat on it. I got up, got in my car at 1:15am and decided to get the closest restaurant to me. I got my food in 5 minutes… FIVE MINUTES!! This was after the Kanye concert and this place was busy. But it didn’t matter I got my food hot and fresh so fast I didn’t even have time to finish my terrible review for Taco Bell. The team here had great communication and honestly should be praised for their teamwork and service tonight.“

“I haven't been to McDonald's in years, probably over 20 years. I went to get a meal for myself and mainly to get my niece the Boo Buckets they had at Halloween. I went inside and was immediately greeted by a young lady who was very helpful and nice to help me with my order. She described all the different options and that was nice. The food was great and service! The store is very clean and atmosphere is good. I went a second time to this location and I believe the manager waited on me on Halloween and she was very nice also and the service both times and experience was great and the food was. Will be back to this McDonald's again!“

“I absolutely love bringing my kids to this place! They always have a great time, and their favorite things on the menu are the fries and chicken nuggets. The food is always fresh, the staff is friendly, and it’s such a great spot for families. We keep coming back, and my kids absolutely love it!“

“There isn't really anything I can complain about. I don't eat at McDonald's often so I wish I could have been helped with the menu more. But I still enjoyed the food and it was good to sit in the seating area and take in the atmosphere.“

“Drive through. Ordered McDoubles, a cheeseburger and 6 piece chicken nugget. Everything was fine except the cheeseburger. It had a big white sticker on it that said cheeseburger, no pickle. The ticket number was 1223. The ticket on the bag had the right items listed, it was ticket 1228. They were busy so I can see how easily the mistake was made. The employee was looking for a cheeseburger for ticket 1228 and in their haste, mis-identified ticket 1223 for 1228. Honest mistake. No harm, no foul. I hope the customer who didn't get their cheeseburger without pickles wasn't too disappointed.“

“Very satisfied with the foodie. Although it needs to get better on the preparation of chorizo, flavor very bland and bitter. Also the classic tequila tastes sweet for the classic recipe. Other than that, everything else was great. Thank you for your amazing service and charisma!“

“I must say I go to McDonald’s a lot probably more than a usual person. But this McDonalds yes small but the workers alone make it great! The lady who greeted me was so kind and inviting. I have a family of five who all like to customize their items so we tend to have big somewhat complicated orders. I always go with a understanding itll take a little bit, but this place just wow food came out quickly hot fresh everything in the bag. They were out of one drink but the young woman came apologizied and offered other options was so polite and genuinely wanted to help. She brought me drinks and with a cup holder so many McDonald’s I go to I order 4 drinks no holder so it was actually nice for someone to ask or bring one. She kept me updated and was just generally amazing. The woman who brought my food made sure I had everything was so kind just 100/10 service. I know this seems trivial but to me it was so refreshing after a bad day to have something go so well!“

“I normally if I eat mcdonald's order from the one that is a half a mile from me through the app.I accidentally ordered for this location. So far every time I've ordered since, the food has always been hot. The staff is amazingly friendly and thankful. I don't get why the low rating from this location.“

“I order from your restaurant once a week....I ordered breakfast this morning....and congratulations your employees got this one right....ya!!!!....my last 2 orders before today....I was either missing an item or it was wrong....just do better....because we all work hard for our money!!!!“

“My family and I have frequented this McDonald's many times for breakfast, lunch and dinner and I wanted to place this review about the service I recieved directly from the general manger herself today. I unfortunately didnt get her name but I wanted to highlight the grace and patience she showed me and my family in our time of need. On August 22nd Our only working vehicle unexpectedly broke down as we were leaving publix, but by the grace of God we were able to push it to the safety of the back of the McDonald's parking lot, thankfully out of the way of main traffic and business flow. The issue with my vehicle is a transmission failire and Im sure many of you know that is a very expensive repair job, money that not many average people these days have available at the drop of a hat. BUT the general manager was gracious enough to not have our vehicle towed away and allowed us some time to figure out the financials and logistics of getting our vehicle moved and fixed, despite the inconvenience to herself. To the general manager I hope God rewards you with greater favor, love and compassion than what you shared with us during our time of need, and to the owner's of this McDonalds, I pray God leads your hearts to show your General manager of this location the appreciation she deserves for the dedication she shows to the business and its clientele.

Edit: After speaking with another manager after our tow service was delayed I was told that the name of the G.M. I had spoke with was actually Qwuan/Kwan, I apologize if i misspelled it, i just wanted to make sure she got her due credit.“

“I don’t often review places, especially fast food locations, but this team was stellar. They were patient, but efficient and kind. When you go, I hope you get the privilege of being able to be helped by Dory. What a delight. I will be coming back!!“

“I ordered a like a couple different sandwiches and one of my sandwiches was a big and quarter counter. There was no bacon on that sandwich. other than that everything else it’s already the food was good. I also like how they give you a couple of water if you ask for it instead of charging you for some water. The people there were very polite and everything.“

“Gabriel was the best!! He took care of our order that was misunderstood and he corrected it with a smile on his face. The coworkers also smiled and made us feel comfortable. Thank you for your service and the food was hot. Your the best Gabriel. Keep doing what you do.“

“I guess everyone has a different experience, but to me this is literally the best McDonald's in Tampa. I was born here. Every single time I go here, the food is HOT like just cooked! The employees are nice as well. Literally the best fries 🍟 😋“

“One of the young ladies there as well as the manager (she had different attire so I assume she's the manager) provided exceptional service on 9/1/25 to me and my family.
Since everything is on the kiosk it's harder to do things when you have coupons but Ty was very hasty with getting our orders and handled it greatly. Kudos to her and the others in the kitchen for getting it done!
- very nice interior, staff was friendly, and the food was not at all pricey since a coupon was used“