“Used the mobile app, ordered before I arrived, was told to move forward and someone would bring my order out. I watched others served after I arrived, numerous times, 15 minutes later a manager was bringing another order out and asked what I was waiting for. I explained... she made it right. She gave me the food and the money back and apologized for it. She new how to fix it.“
“I promise you. This McDonald’s is 10/10. Customer service is always incredible. They are so nice. It feels like I’m at chick fil a! The McDonald’s on bearss needs to learn from this McDonald’s. I stopped going to the bearss location bc they are never nice. You can say thank you and they give you such a nasty look and slam the window in your face. The first window person is always so nice regardless of what time it is. Thank you guys so much for always being you!!“
“I had a great experience with Akikia at McDonald’s. She was extremely kind, polite, and made sure I was taken care of with a smile. Her attitude honestly made my day better.
I really believe people who come to work and treat others with kindness and a smile deserve to be recognized and valued. I wanted to leave this review because she deserves recognition for the hard work she does. I hope she gets the reward and appreciation she deserves!“
“I work nearby and visit this location almost weekly, whenever I'm getting the craving. Staff is amazing. Hard working, friendly, always on point, especially the drive-through workers. Always get me what I want in a timely fashion during my lunch breaks. Stay amazing, y'all are appreciated!!“
“At the McDonald's, the drive-thru service was excellent thanks to Delmy. She always friendly, efficient, and made the whole experience quick and pleasant. It’s rare to get that level of consistency and care in a busy drive-thru, and she really stood out.
Debra mgr!“
“I Love this place manger at night is a wonderful person . Ms . Norma
Parking: It's at hospital and there is a parking garage and parking lot
Kid-friendliness: Friendliness with everybody especially kids.
Wheelchair accessibility: Most definitely“
“it's a McDonald's like any other, some things of note are that orders are only taken via electronic displays, which can make it confusing, however counter reception and cook times are faster than any other McD's I've been to. Lobby is limited to 30mins for customers, making it not the best McDonald's location to bring kids for more than a quick meal, or to have informal meetings“
“This McDonalds was Amazing!!! I came in and ordered was immediately met at the counter and paid with in minutes i had my 3 meals. They were so nice and all had great attitudes. Thank you so much!!!
I walked out of 6013 E Dr Martin Luther King Jr Blvd and came here due to the horrible service over there.“
“Today I decided to get a big mac meal. I am so glad I did. Who ever made it made the best bigmac I've ever had. They put the sandwiche together so nicely I had to leave a review. Superb right next to erwin tech. The restaurant is clean, the bathroom are also clean. The turn around is incredibly fast during lunch hours which is when I go on occasion. Very pleased thank you to everyone working there. I proped the sandwich which slid a little the sandwich was clean and neat for the record.“
“I called the store inquiring some info. Because I had a bad experience at the Hillsborough location. Wesley answered the phone, he was very helpful and professional, he even apologized on behalf of the other store, which I think is very costumer service on his part. Thank you for handling costumers like that.“
“Best location in the USF area! They are always smiling and my food is always hot! Never had a wrong order. They LISTEN to your order and they know how to take an order! Even when they are busy, I never had an issue because the crew members work effectively and together. I love this location! Thank you!“
“The lady was so sweet! I ordered for me and my boyfriend and since he's at work and I have to keep it for him for later I asked for a bag, she loaded it with paper towels and bagged it and brought it back out. The food came out so quick and it was delicious 😋!“
“The menu screen inside was messed up I just decided to try to use the kiosk even though I hate using the kiosk. I had a long exhausting day and was having issues dealing with the kiosk. And this young lady at the counter and see what I was having some issues dealing with it I can't remember her name exactly I think it was Avan or something like very nice and helpful young lady that turn the experience around in a positive way for me at that McDonald's. She found my order that I put in from the kiosk able to wake me up with no problem.
They put a lot of mayo on my burger when I ask regular amount. I didn't ask for a lot of mayo just regular amount. But that tends to happen when I asked for only Mayo at any McDonald's for some weird reason. But with the help of that young lady I would say for this visit I would give it five stars and would probably come back. That really stinks that the price of everything has gone up though“
“This McDonald's very clean and fast. The food was fresh, hot, and the service was so good! The Manager Britt was so polite and was working so hard. So manned the register, worked the fryer, was helping on drive thru, and helping make sandwiches all while making time to tell jokes and make the customers smile. She made this a good morning.“
“I ordered a like a couple different sandwiches and one of my sandwiches was a big and quarter counter. There was no bacon on that sandwich. other than that everything else it’s already the food was good. I also like how they give you a couple of water if you ask for it instead of charging you for some water. The people there were very polite and everything.“
“The nuggets were exactly what I was craving. I got a 10-piece with fries and barbecue sauce and everything came out hot. The nuggets had a nice crunch and the fries were fresh instead of soggy. My order didn’t take long either. Really good experience overall.“
“The consistency you expect is what you'll receive at this McDonald's. The drive-thru is reasonably fast and accuracy of the order is typically complete. Quality is what you would expect at any McDonald's and they deliver that.“
“Lately, this location has had better food (fresh) and service than any other location around my. The night crew was especially friendly and I’m turning my old one star review to 5–because employees change and so does the service. I hope the current crew stays for the long run.“
“I mean McDonald's is McDonald's fast food I've been on the fish fillet for the last few times I've gone there this particular McDonald's always has a vagrant sitting inside which I wish management would be more reprimanded on but other than that clean last time I went service was good food is always good, all the tables were pretty much dirty we sat down inside I don't recommend at this particular McDonald's there was a young man cleaning them once we sat down that was very nice and accommodating“
“I've read the latest reviews from customers expressing their concerns but for me I must be lucky because everytime I come here it's great service one of the best experiences from McDonald's in the metropolitan. Thank you guys again!!“
“I took my special needs students here for a field trip to learn financial independence skills and what is like to work there. Not only where all the employees awesome, but the day managers Tiffany and Tee where not all extremely attentive, professional, and caring, they took the time to explain their career with McDonalds, answer every single question my students ask about working at McDonalds!“
“this is my normal mcdonald's but i had to leave a review this time for peggy and mr. mike. i get off very late because im a bartender but they still found a way to serve me and they were SO sweet!! working fast food is tough but they do it gracefully :)“
“Very satisfied with the foodie. Although it needs to get better on the preparation of chorizo, flavor very bland and bitter. Also the classic tequila tastes sweet for the classic recipe. Other than that, everything else was great. Thank you for your amazing service and charisma!“
“I must say I go to McDonald’s a lot probably more than a usual person. But this McDonalds yes small but the workers alone make it great! The lady who greeted me was so kind and inviting. I have a family of five who all like to customize their items so we tend to have big somewhat complicated orders. I always go with a understanding itll take a little bit, but this place just wow food came out quickly hot fresh everything in the bag. They were out of one drink but the young woman came apologizied and offered other options was so polite and genuinely wanted to help. She brought me drinks and with a cup holder so many McDonald’s I go to I order 4 drinks no holder so it was actually nice for someone to ask or bring one. She kept me updated and was just generally amazing. The woman who brought my food made sure I had everything was so kind just 100/10 service. I know this seems trivial but to me it was so refreshing after a bad day to have something go so well!“
“This was the best experience in a McDonald’s I’ve ever had, hands down. I don’t typically go to McDonald’s but I was trynna smash a 10 piece nuggy. The only place to order food is on kiosks, which threw me off. But other than that, the food was hot, fresh, and exactly what I ordered. The food was brought to the table and then at the end we were asked if we wanted refills etc. Can’t believe I’m leaving a 5 star review for McDonald’s, but here we are.“
“My family and I have frequented this McDonald's many times for breakfast, lunch and dinner and I wanted to place this review about the service I recieved directly from the general manger herself today. I unfortunately didnt get her name but I wanted to highlight the grace and patience she showed me and my family in our time of need. On August 22nd Our only working vehicle unexpectedly broke down as we were leaving publix, but by the grace of God we were able to push it to the safety of the back of the McDonald's parking lot, thankfully out of the way of main traffic and business flow. The issue with my vehicle is a transmission failire and Im sure many of you know that is a very expensive repair job, money that not many average people these days have available at the drop of a hat. BUT the general manager was gracious enough to not have our vehicle towed away and allowed us some time to figure out the financials and logistics of getting our vehicle moved and fixed, despite the inconvenience to herself. To the general manager I hope God rewards you with greater favor, love and compassion than what you shared with us during our time of need, and to the owner's of this McDonalds, I pray God leads your hearts to show your General manager of this location the appreciation she deserves for the dedication she shows to the business and its clientele.
Edit: After speaking with another manager after our tow service was delayed I was told that the name of the G.M. I had spoke with was actually Qwuan/Kwan, I apologize if i misspelled it, i just wanted to make sure she got her due credit.“
“I normally if I eat mcdonald's order from the one that is a half a mile from me through the app.I accidentally ordered for this location. So far every time I've ordered since, the food has always been hot. The staff is amazingly friendly and thankful. I don't get why the low rating from this location.“
“Honestly had a great experience with the drive-thru. My order was taken quickly and everything was correct when I checked the bag. The McChicken was fresh and the fries were still piping hot. Staff were friendly at the window as well. Couldn’t ask for much more.“
“I absolutely love bringing my kids to this place! They always have a great time, and their favorite things on the menu are the fries and chicken nuggets. The food is always fresh, the staff is friendly, and it’s such a great spot for families. We keep coming back, and my kids absolutely love it!“
“Busy location. Soda fountain was out of order, and the crew seem reluctant to do refills.... saw me standing there cup in hand, lid off, the manager and a couple other employees, but not even acknowledging me, or addressing that they'd be right with me. But other than that, food was hot and correct to order. Dining area was clean restroom was clean. Drive thru was busy about lunchtime 1pm or so.“
“I don’t often review places, especially fast food locations, but this team was stellar. They were patient, but efficient and kind. When you go, I hope you get the privilege of being able to be helped by Dory. What a delight. I will be coming back!!“
“I guess everyone has a different experience, but to me this is literally the best McDonald's in Tampa. I was born here. Every single time I go here, the food is HOT like just cooked! The employees are nice as well. Literally the best fries 🍟 😋“
“Just a quick run thru the drive thru. Easy to find location and service was pretty quick, 4 cars ahead.. went quickly and was hot amd correct to my ordering. The cashier was pleasant and polite. The associate handing out the food, not rude, but less than pleasant handing me the food. It was just a meal deal- mcdouble meal.“
“FYI: This location does NOT have a play area for kids.
We got a Happy Meal and the food was good, the staff were nice, and the drive-through was efficient.
There is a decent size parking lot.
It is conveniently located & is next door to the Lakeshore Learning store.“