McDonald's in Acworth

“I've gotten so used to other McDonald's that this just blew me away.
Tonight my wife and I stopped in for a McRib fix before they're gone. We ordered at the counter and encountered a young lady with kind of blonde hair and some light green streaks in it. I'm so used to surely or sullen or just indifferent McDonald's employees that her attitude was shocking!
1. She smiled and greeted us
2. She was friendly and laughed
3. She gave us HOT fries!
4. She complimented another customers child
5. She brought out our fries to us
6. She has thanked other customers for coming in and told them to have a great evening!!

I could probably go on a while if I thought about it, but you get the idea. I actually deleted my negative review from 7 years ago and left this one. If McDonald's was smart, they'd clone her and put one of her at every location. I've heard her interacting with other employees and guests and she's just delightful!
McDonald's really ought to pay her more than she's currently making (no idea what that is) or some other place will poach her away.

This young lady is OUTSTANDING and really impressed us. I rarely encounter anyone with her customer service skills - let alone someone so young and working at McDonald's. I truly hope McDonald's recognizes what a gem they have here and have her training other people and make her like a regional manager. She gets it!“

“Good for b'fast early on weekdays-staff are friendly and helpful. Other times were hit or miss especially at busy times in past couple months. Only had long waits twice but not a problem since I was getting multiple specialized items. Generally the food quality is reliable.“

“I understand that McDonald's has been utilizing the order kiosks, but a part of an experience is how the restaurant made you feel. The cutoff of human interaction feels unwelcoming or inappropriated that we are purchasing McDonald's services. Is it that you can't employee enough people to be at the register? Or is the Kiosk saving you money or making you lose money from the lack of human interaction? Marketing team, I would look into this since the kiosk was introduced.“

“I must commend the night shift workers for their promptness in rectifying any issues or offering apologies for any inconvenience caused. The fries and drinks are absolutely delicious! However, I’m disappointed that the Higher ups doesn’t seem to care about the AC being down. Every time I visit, they always look so dehydrated & hot. I would have called the health department if it were up to me!“

“Usually not a problem finding a clean table at a McD’s, but not the case here. Play area was relatively clean and in good repair. Kids had fun. Toilets were clean and in good condition. Food? Everything continues to shrink. Otherwise, still the same McDonald’s taste.“