Red Lobster offers good food, including their famous fresh baked biscuits, but the overall experience can be inconsistent. The atmosphere is okay, but the air conditioning can be overly cold. Some servers provide excellent service, while others, like the dark-skinned lady with braids, can be rude and dismissive. The use of disposable plasticware gives off a fast-food vibe. Despite these issues, the food is a redeeming quality, making it worth a visit for some. However, improvements in customer service and atmosphere are needed to bring customers back.
Red Lobster offers good food, including their famous fresh baked biscuits, but the overall experience can be inconsistent. The atmosphere is okay, but the air conditioning can be overly cold. Some servers provide excellent service, while others, like the dark-skinned lady with braids, can be rude and dismissive. The use of disposable plasticware gives off a fast-food vibe. Despite these issues, the food is a redeeming quality, making it worth a visit for some. However, improvements in customer service and atmosphere are needed to bring customers back.