“I had a great experience at KFC thanks to Dawanna's outstanding customer service. There was a small wait for the nuggets, but she kept me informed, remained friendly, and handled the situation professionally. Her positive attitude and willingness to make sure I had a good experience turned what could have been an inconvenience into a pleasant visit. It's always nice to see employees who genuinely care about their customers. Thank you, Dawanna, for your excellent service!“
“I was out doing Uber Eats which is my job made a stop there at about 9:00 in the evening the gentleman running the cash register in the window was awesome with customer service and the food was so good that I had to just take a minute and park and eat hope to see you guys soon“
“My wife and I wanted to take a moment to compliment an employee at the kfc cascade location for his incredible service. Quabius is always very professional and friendly. He is very knowledgeable when we have questions and really takes pride in his work. Thanks for an awesome experience and for always getting our order correct no matter how many times we change our mind.“
“i’m 7.5 months pregnant. i wanted mashed potatoes, and while i admit i was a bit confused by the drive thru, i approached the front door and to my delight: the lady working there was so welcoming. she let me in to use the bathroom and tell me about the drive thru and what not. let me pay for my food and it was ready in under 5 minutes. she was the only one back there at the time (not shading other employees as they were cleaning the dining room) but Sabrina in particular was doing the darn thing! so impressed with the workmanship and the community is so nice all in all. i will be back to visit. such a rarity nowadays because people can be so mean. thank you sabrina and team. yall really made this pregnant mama feel special.“
“Very funny tik toks
Vegetarian options: Only for bosses
Dietary restrictions: Not for me
Parking: Norm
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“I had a fantastic experience at KFC, all thanks to the manager's exceptional customer service. The staff was incredibly efficient, orders were accurate and delivered promptly. The manager ensured a clean and inviting atmosphere, and any concerns were addressed with professionalism. It's evident that they prioritize customer satisfaction. Kudos to the manager and the team for creating such a positive dining experience!“
“This was one of the worst KFC experiences I’ve had. I ordered the 12-piece chicken wings combo, and the wings were extremely hard, dry, and tasted like they had been sitting under a heat lamp for hours. They were not enjoyable or even edible.
The Original Recipe 4-piece combo wasn’t any better. The chicken wasn’t crispy at all—it was leathery, soggy, and tasted far from fresh.
The worst part was the drink. There was visible filth/debris floating and settled at the bottom of the cup, which was completely unacceptable and made me question the cleanliness of this location.
Overall, the food quality and cleanliness were extremely disappointing. I would not recommend spending your money at this location, and I’ll definitely be sharing my experience with others in the area. This location seriously needs to improve its food freshness, preparation, and sanitation.☹“