Zaxby's Chicken Fingers & Buffalo Wings
$ • Chicken, Fast Food, Chicken Wings
Hours:
4001 Harper-Franklin Ave, Augusta
(762) 218-2756
About Zaxby's
Customers' Favorites
Zaxby's Reviews
The Manager - Albert is EXTREMELY rude. He lacks customer service skills and isn’t professional. I was missing an item from my order, called the store and spoke with him. He said I had to bring my entire order back - I was only missing one chicken tender. I had over $30 in food. Upon returning to the store, he didn’t apologize for the mistake or the inconvenience. Although this location is right down the street, I’ll drive to another one from now on. I hope the employees...read full review
Currently still waiting on a mobile order that was supposed to be ready by 11:25 and now it's 11:49. Very poor
Today was a long day involving school shopping with my daughter & son. It was not the best experience, as my children decided to have disrespectful mouths & horrible attitudes on & off throughout the day.
Once our shopping was completed we decided to find a Zaxbys & eat. We found the Zaxbys on Harper Franklin Ave & I believe it was fate. When we arrived my daughter was in a mood & I was ready to cry because my nerves were just shot. (I do want to state that my daughter was...read full review
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
Zaxby's Chicken Fingers & Buffalo Wings is a popular restaurant known for its consistent, fast, and tasty food. Customers often praise the friendly and professional service, with staff members like Lee and Erica receiving special mention for their warm and attentive attitude. The atmosphere at Zaxby's has a local feel, creating a welcoming environment for diners.
The menu features a variety of items, including chicken tenders, wings, fries, coleslaw, and the signature Zax sauce. Many reviewers highlight their favorite meals, such as the four piece tenders with fries and slaw, or the Zax snack—three tenders, seasoned crinkle fries, toasted Texas toast, and signature sauce. Over time, the menu has expanded to include more desserts, wings, and spicier sauces, all adding to the appeal.
Food quality is generally excellent: the tenders are moist, flavorful, and not greasy, with many appreciating that their meals are hot and fresh. Some mention enjoying the egg rolls or the overall ambiance, which is clean and well-lit. Despite occasional issues like food being cold, the overall experience remains positive, and the restaurant offers convenient online ordering through their app. Zaxby's is highly regarded for its good service, tasty food, and consistent quality, making it a favorite for many who visit.