McDonald's in Buford

“Usually great. Stays fairly clean; even when busy. And the food is always at a good temperature (in my experience). The one male manager I've experienced who was also there today is always super nice, too.
The only thing I strongly dislike is how most of the time if you order on the app or kiosk and select a table tent or table number (marked in the silver circle plates on the tables) to have the food delivered to your table, they don't want to take it to your table and they don't even call your number out until it's been sitting on the counter getting cold for a while. I was there today and a dad was in the playroom with his child waiting for his food. I saw when they placed it on the counter, but they called his number AFTER it was sitting on the counter for 10 minutes. He couldn't even hear it being called because he was on the other side of a glass wall. Which probably explains why he wanted table service. Not counter service. But I looked in the playroom and noticed his table tent after they called it out and I got his attention to let him know his food was ready. There was also someone else's order sitting on the counter before I even got there and for 18 more minutes afterwards before they called the number out.
My point is, if you request table service, you should receive table service. Otherwise, you're just going to assume they're just taking too long, like the time I stood at the counter for 45 minutes waiting for a to-go order (which rarely happens, but it happens). Don't offer table service if you're not going to comply with the request. Just like when curbside isn't available and it's marked unavailable on the app. Do the same for table service or something. JS“

“Shout out to Michael at this location. Knows what customer service is. My order was wrong for my pregnant wife, so you can imagine how that went. Instead of making my transaction harder than it needed to be he rectified the situation and remade it in record time. I got the new Huntrax box and I think they were working out some kinks with it, but will return because of the service and usually fresh food.“

“Devan made my visit to McDonald’s so much better! From the moment I walked in, he was upbeat, friendly, and genuinely seemed happy to help. It’s rare to come across someone who brings that much enthusiasm and positive energy to their job, and it definitely didn’t go unnoticed.

He had a great attitude, was attentive, and made sure everything was right with my order. Employees like Devan are the reason people come back—not just for the food, but because they make the experience enjoyable. McDonald’s is lucky to have him. Keep up the awesome work, Devan!“