Customers` Favorites
Customers` Favorites
“My husband and I will be back!!! Breakfast was amazing! Can’t wait to try their lunch!! Perry was out waitress and she was amazing and attentive 😍“
Customers` Favorites
“Great food and great service!“
Customers` Favorites
“very good service and alright food“
Customers` Favorites
“Great local place. Good food and ownership. And staff is great. #localeats“
Customers` Favorites
“always good. friendly staff and great owners“
Customers` Favorites
“The food is very delicious and the staff is very friendly.“
Customers` Favorites
“Good food, friendly folks. Can’t beat that.“
Customers` Favorites
“The score had gradually gotten low last year. With new management, there is no major issue that they're concerned about. All issues have been corrected on site.“
Customers` Favorites
“'bout froze to death, I understand A/C is needed but good grief when the entire restaurant is complaining and hugging their coffee cups its time to bump it a few degrees !!“
Customers` Favorites
“I have to say, that has to be one of my top 3 WaffleHouse visits. We were tired grumpy, have been at the hospital all day and just wanted to eat. I had a deluxe bacon burger, she had a two egg breakfast with hashbrowns and grits. My sister is extremely picky. She always sends something back to be redone. Not this time. Everything was delicious and cooked correctly. I'm grateful for a good meal after a trying day. Thank you.“
Customers` Favorites
“Very friendly staff! Prompt service“
Customers` Favorites
“All things considered i would recommend this place. Service was pretty good woth a pleasant server. Burger was made incorrectly. The server took it back to be corrected. When the food returned the burger was correct but the fries were ice cold. I didnt bother to send them back too. Great place to watch the game because of multiple tvs. Plus it is decorated cute for Halloween.“
Customers` Favorites
“Worth the wait!! Delicious biscuits and friendly, fast service ... even with 20 cars in the drive thru!“
Customers` Favorites
“{{restaurant.reviews}}“
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“My friend and I stopped by Downtown Eats for a quick catch up, and overall it was a bit of a mixed experience. The atmosphere is great really fun vibe and the staff was super friendly and accommodating, though service was a little slow at times.
One thing that threw me off right away was getting into the restaurant. I parked in the back, and the side door is labeled for takeout orders only, with no clear signage directing you to the main entrance. Since it was my first time there, it was pretty confusing. I actually went in the wrong door, and an employee had to find me and redirect me. They were very nice about it and told me to come on in, but it wasn’t until after that I realized there was a front entrance. Some clearer signage would definitely help first time visitors.
I ordered the smashed blueberry drink, which was honestly a highlight really refreshing and well done. For food, I got the smashburger, but it was pretty underwhelming. It just didn’t have much flavor, and the sweet potato waffle fries were a bit overcooked. My friend ordered the cobb salad, which looked amazing, and she couldn’t stop raving about it.
One thing that really stood out to me was the menu. As someone who’s dyslexic, I found it difficult to read in the restaurant. The print wasn’t very bold, and the layout made it hard to follow. I actually ended up pulling up the online menu, which was much easier to navigate better layout, clearer descriptions, and pictures that helped a lot. My friend even had to take a picture of the physical menu and zoom in, which says a lot.
I really like the aesthetic of the place, and again, the staff was great. That said, a more accessible menu would make a big difference. And while I’m totally fine with casual attire, I do think polos instead of t-shirts would elevate the overall vibe just a bit.
I’d come back for the drinks and atmosphere, but I’m hoping to see some improvements, especially with the food, menu design, and overall flow for first time guests.“