Zaxbys Chicken Fingers & Buffalo Wings

$ • Chicken, Chicken Wings, Fast Food

Hours today·

About Zaxby's

Based on the reviews, Zaxbys Chicken Fingers & Buffalo Wings serves consistently good food. Specific meals like slaw and sweet tea were mentioned. The food is often fresh, hot, and ready quickly, with some mentioning an extra sauce. However, order accuracy is a problem, as one order was missing slaw and had ice in drinks when no ice was requested. A curbside order was not ready for pickup, requiring the customer to go inside. The customer service at this location varies. Some staff members are described as pleasant, sweet, friendly, and helpful. One manager was amazing, professional, and welcoming even close to closing time, creating a very pleasant atmosphere. Another manager runs a great shift and is stern but fair with the team. However, other reviews note a need for improvement in customer service and order accuracy. The bathroom cleanliness was also an issue for one customer. Overall, the experience can be excellent due to the staff, but the location needs to improve on order accuracy and service consistency.

Menu

Add a Menu
Zaxbys Chicken Fingers & Buffalo Wings Menu
Zaxbys Chicken Fingers & Buffalo Wings Menu

Customers' Favorites

Photos

Add a Photo
Zaxbys Chicken Fingers & Buffalo Wings
Zaxbys Chicken Fingers & Buffalo Wings
View All Photos

Zaxby's Reviews

2.9
321 ratings
5
33%
4
10%
3
5%
2
7%
1
45%
Food
3.5
Atmosphere
3.3
Service
3.2

Share your opinion about Zaxbys Chicken Fingers & Buffalo Wings

Good
The employees there are very rude. All they care about is getting people out of the door so they can go back to talking and laughing with each other. I placed an online order 20 minutes before arriving to pick up in the drive through and they still had me wait in a parking spot because it wasn’t ready. I’m waiting for 15 minutes all while I see other people in the drive through getting their orders no problem. I go inside and ask where my food is and they said it isn’t...read full review
Great customer service

Read All Reviews(321)

Hours

Monday 10AM - 10PM
Tuesday 10AM - 10PM
Wednesday 10AM - 10PM
Thursday 10AM - 10PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 10PM
Updated on: