“I visited yesterday and a portion of my order was left out. I immediately called, spoke to Noor, and told her when I would return. Today when I returned, she was very courteous and professional. I was given an additional item for having to return. Mistakes are going to be made occasionally because no one is perfect. The way that issues are handled determines whether I continue to visit a business. I will continue to visit this Dunkin’ Donuts.“
“Jason and the team do a fantastic job at this store, especially as compared to others. I actually drive out of my way to get my Dunkin' fix at this store. Store is clean, music is at the right level, employees seem to always be moving to make it a great experience. Honestly, the coffee and donuts are secondary because I love the environment.“