“New store or recently remodeled. I believe a store has been here for a few years. Clean. The staff doesn't work as a team. Very disorganized. Four employees and no one said hello, etc. Only one guy could take my order and he was in the back doing something. Manager? asked him to come up front and take my order. Lots of young people who need some training and a leader. They made my drink quickly and correctly; and forgot my donut. Kids standing around should straighten lobby while looking for something to do. The lobby is hot because of the sunshine. They need to install some sun shades. I'm sure that with a little time the manager will whip the team into shape. Not a bad experience overall but it is obvious that this ship could list and sink fast.“
“I’m from out of town so I found it to be a hoot that they had a sign like the one in my photo…Donuts looked old so I didn’t get any. We had breakfast sandwiches though and they were good stuff!They also have really nice merchandise for sale. I thought about it, but I have so many cups back home.“
“This Dunkin is the best Dunkin for me. The team of people make the difference. They are friendly, funny and fast. Not only is the coffee and food fantastic, the managers in the morning are amazing. Long time employees who know my order, name and provide a fantastic experience each time I visit. I've been to lots of locations and this one is my favorite. Thank you!“
“This was such an amazing and exceptional experience! We were conversing with the gentleman who works here and he was so kind and helpful with our order! It was amazing seeing him work with his family and offer top notch service to everyone of his customers! I really appreciated his kindness towards my wife and me today! I will continue to visit this location and support this family business!Thank you again for everything today!“
“The Dunkin' Diamond on Keith Bridge RoadOf all the Dunkin' Donuts spread across this doughnut-loving nation, there's something special about the one on Keith Bridge Road. It's not just a pit stop for a quick caffeine fix and a sweet treat; it's an experience that lifts you up, like a coffee-infused buoy in the middle of the monotonous sea of daily routines.Many of us have morning rituals. Some people meditate, some jog, some indulge in the early morning quiet with a good book. But for those lucky souls in the vicinity of Keith Bridge Road, their ritual involves a pilgrimage to their beloved Dunkin' Donuts.The service is as smooth as their signature coffee. The staff is like a troupe of barista wizards, conjuring up your order with a warm smile and unwavering efficiency, making every patron feel like the guest of honor at their morning coffee gala.And oh, the coffee. To say it's the "best" feels like an understatement. The coffee here isn't merely a beverage; it's a liquid sonnet that sings of morning freshness and roasty goodness. Whether your order is as simple as a black coffee or as elaborate as a frothy macchiato, it is served as if it's the most important brew they've ever concocted.Comparing this Dunkin' location to others is like comparing a hand-knitted quilt to a factory-produced blanket. Sure, they both serve the purpose, but one carries an undeniable warmth and personality that the other just can't match.So, to those who view doughnut shops as mere purveyors of sweet pastries and caffeinated beverages, I urge you to pay a visit to Dunkin' Donuts on Keith Bridge Road. Here, you'll find not just a shop, but a sanctuary where great service and the best coffee come together to brighten your day. Doughnut Rating? A perfect dozen out of a dozen!“
“I just ordered a dozen chocolate covered donuts for a quick meeting. The lady behind the counter super friendly and cheerful. I enjoy speaking to service people with cheerful attitudes. It makes my experience better, and motivates me to give more to them for their hard work. 9/10 would go back.“
“I come here almost daily durring the week because my kids school is on this road. I love the cute guy who takes my money every day at the drive threw window ,he is so adorable and nice. If I was only 20 years younger he would be in trouble lmfao! Only problem is they have a long line most days and seem like they need more staff on this shift possibly but hell nowdays who doesn't right! They get it done tho and always correct order and always delicious !“
“I just went to this Dunkin while running my holiday errands and Sahara, who helped me, was AMAZING. She was quick and efficient but still very customer service oriented. While we were there, she was running the whole store as her only coworker on shift was out back smoking. She was happy to walk us through all our options and made it an awesome overall experience. I hope next time I’m here I have her again!“