“Came for a late night study since this location is open 24/7. And we got some doughnuts at around midnight. The kind man let us know that he had fresh doughnuts and went back and forth from the front register to get us fresh doughnuts. I love sitting inside this location especially with the good music and wide booths. I do appreciate the kind employee and great ambiance!“
“I work close by and frequently grab coffee from this location. While their coffees and food often never disappoint, I am tired of having to deal with their customer service when it comes to mobile orders. I’m not usually one to complain, however almost every single time I order online I’m waiting in the lobby anywhere from 5-15 mins for someone to turn their back and give me the opportunity to ask for my coffee (that I can see behind the counter?????). Totally understandable y’all have other things to do but the energy and service when it comes to mobile orders needs some work!“
“Bought two dozen donuts for my mom and staff where she lives. They were great and everyone enjoyed them. Bought a hot chocolate for my granddaughter and a frozen coffee for me. I did not really like my coffee but that is because I am use to "the other" ? coffee spot. Besides that it was great.“
“I really don't have a problem with this location. They greet me and get my order correct. The lobby does need to be cleaned more often but I understand that with staff shortages it's tough. I would suggest higher wages and customer service training. The other two Dunkin's in Canton I'm avoiding. I got sick at one and the other is so blatantly anti-customer service that with the exception of Olivia I just can't go there. It seems that all Dunkin's hire from the bottom of the barrel on a regular basis. I get a thanks for leaving a tip about 25 percent of the time. I agree with one of the other reviewers that they need to fire everyone and start over.“
“I come here everyday, and everyday I get greeted and they crank my order out. They have the best management and every time I go to a different Dunkin than this one it disappoints cause I’m spoiled. #dunkiejunkie4lyfeKid-friendliness: Kids and parents or grandparents always enjoy a donut in the morningParking: Normally good amount of parking“