Panera Bread
$ • Cafe, Salad, SoupAbout Panera Bread
Customers' Favorites
Roasted Turkey & Avocado blt
Broccoli Cheddar Soup
Creamy Tomato Soup
Chicken Noodle Soup
French Baguette
Turkey Sandwich
Grilled Cheese
Bear Claw
Chips
Bakery
Panera Bread Reviews
324 ratings
Share your opinion about Panera Bread
Panera, you’ve got great food but you need to put your employees through a customer service class or don’t let rude people work with the customers!
Best Panra Location I've ever been at . God Bless all the worker there 🙏
General comment for all Panera locations: stock more bread bowls. Any time a go there’s a 50/50 chance they’re out.
This location, though, went above and beyond with it, they made sure they rectified and gave me an alternative instead of just telling me they are out. Food was great, customer service was great, even while appearing to be understaffed. Location was clean and easy to find.
This location, though, went above and beyond with it, they made sure they rectified and gave me an alternative instead of just telling me they are out. Food was great, customer service was great, even while appearing to be understaffed. Location was clean and easy to find.
Hours
| Monday | 6:30AM - 9PM |
| Tuesday | 6:30AM - 9PM |
| Wednesday | 6:30AM - 9PM |
| Thursday | 6:30AM - 9PM |
| Friday | 6:30AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
Panera Bread offers a pleasant dining experience, with friendly staff and a seamless ordering process through their app. The lemonades are well-received, and the staff generally follows ordering instructions. However, some customers have reported occasional long wait times at the drive-thru window, even when the restaurant is not busy. The restaurant also provides birthday rewards, allowing customers to enjoy treats like chocolate chip cookies.
The staff at Panera Bread strive to deliver exceptional customer service. One hardworking manager or team lead ensures that orders are delivered correctly, even going the extra mile to make sense of any issues. Nali, a team member, has been praised for her kind, patient, and professional approach, maintaining a positive attitude even when faced with a rude customer. Additionally, the staff have been commended for their attentiveness, going above and beyond to assist customers, particularly those with young children, by bringing food to the table and providing condiments.
Overall, Panera Bread aims to provide a quality dining experience with a focus on good customer service.