“This is hands-down my favorite Starbucks. The team is always so kind and upbeat, and the service is quick no matter what time I come by. My coffee’s always made just right, and the vibe here is just consistently good. It’s the kind of place that makes your day a little better without even trying. Always a great experience!“
“I love coming to this Starbucks location! I mostly go there for one of my favorite barista shonnie!! I would like to consider myself one of her regulars she always has a smile on her face even when I can tell she is having a hard shift!! I love her customer service she not only brings me my food but makes sure that it is warm enough to my liking. GOOD FOOD, GREAT DRINKS = satisfied customer!!“
“Always a great experience everytime we go! I order from this one often and can always expect great service. Today especially- it's my birthday, and I received the most beautiful drink I have ever received! The time and effort was tasted and I couldn't have felt more special! Will always continue to come back and ofc recommend for the best location in the area!“
“I am a customer at your store and I wanted to brag on Bri/Bre. She worked from the times I was there about 10 something to 1pm. I told her I didn’t know how to order the new drink and she made me another according to my deitary needs.
I ordered my drink wrong. I went and asked her if it had lactose in it. I didn’t know that. it did. She explained how she could make it according to my dietary needs and did so. She even put it in a “for here cup” as an additional touch. I just think she has such a personal customer care to handle my mistake with that grace in such a timely manner. I mean, it took maybe two minutes.
She is a superstar in communication, making drinks, and not making me feel odd or weird about it under pressure. Thank you for hiring her! That type of care just isn’t usual these days.
Also Channing was awesome too! She too made the experience personal for just a glad of h20.“
“I have been a regular at Starbucks Lake Dow since they first opened. This Starbucks is truly one of the best I have been to, and that is saying a lot.
They have GREAT customer service and they keep the same employees for long periods of time. This is something that I am grateful for as a customer of the franchise, since this leads to consistent results & friendly employees.
They are ALWAYS working and you will never see any laziness in this location. The drinks are always made well too.“