“When I WAS Able to Walk Three years ago, I did Pick up an Order. The Restaurant Inside is Visibly Comfy and Warm. BUTT! Let Me Tell You how Wonderful Marco's Staff, Cuisine AND Delivery Service Is! Their Staff is Awesome. I Am in Love with Their Wings! I Order Wings and Chef Salad from Marco's Every Month, without Fail... Try Them, You'll See!“
“Been told I've had Marco's before, but I don't remember ever having it. Was suddenly craving a calzone last night, but having had a couple drinks and not wanting to pay so much extra for delivery - decided I would stop by after work today for one.Placed my order online, showed up, and began to wait. I sat for about 45 mins, long past the "promise time". I eventually went in and asked and it had been ready for some time and they mistakenly hadn't noticed the *curbside delivery* I had selected.I worked at Papa Johns, I understand what they're doing back there and with small print mistakes can be made. No worries, they made a mistake, I make mistakes, who doesn't? I'm very easy-going, I'm not gonna get mad at some kid who made a little mistake trying to make a living. I've been there.Though upon inspecting the ticket they get printed - it simply says "online order - pickup" and "curbside pickup" is in very small print below along with my car's description. I suggest to the Marco's Corporate office: for app and online pickups - have the ticket print as it currently does - but for curbside orders, simply change "pickup" or "delivery" to clearly state: "CURBSIDE" this eases the load of work on employees, making it easy and clear to understand and see, and benefits your customer by ensuring you provide your product as hot and fresh as possible with less room for inaccuracies.The small issue aside, after getting home and a quick air-fryer reheat, was one of the best calzones Ive had in memory, and I will definitely be back; just hoping to also assist in avoiding a bit of an inconvenience.“