“Really nice staff but I feel like they add more milk then they do coffee when I get a skinny ice caramel macchiato but I thinks it’s ridiculous that they charge extra for almond milk or oat milk but 2% is free it’s not fair for those who are lactose intolerant that we have to pay extra for our milk. I wish they had more options for people who are diabetic I miss frappes but they don’t have any for people with diabetes“
“The entire staff is super friendly at this location and the entire place is always kept clean. Two BIG shout outs for Emma and Josie. Emma is a drink making machine and does it with a smile and Josie has an incredible personality that likes to engage in genuine conversation. This location is the one to go to when in the Quad City area.“
“These girls, and the one guy, are all fun to come see for great drinks. I havent tried the snacks, etc. But, the girls always act happy to see a customer, willing to mix any ingredients in to a drink for you, and the place is always clean. You may have the occasional wait if there is only one scheduled, but she will always acknowledge you and tell you she will be right with you.“
“Thanks! For helping a Starbucks coffee lover like me. I suffer from a few health issues. I cannot have caffeinated products. But Starbucks never seems to amaze me they go above and beyond. So I have a specialty decaffeinated iced coffee the young ladies came up with just for me. Thank you girls! Loyal fan❤️ Great employees and kind & friendly.
Kid-friendliness: Children welcome ?
Parking: Handicapped accessible,?
Wheelchair accessibility: Yes!
Dietary restrictions: Tell them your needs. And they can help you. They helped me?“
“The baristas here are amazing! I underestimated the amount of time I had to place my mobile order before I got there to pick it up and they were still so sweet anyways!They made my drink absolutely perfect and still took time to write something funny on my cup that brought a smile to my face. They really made my day and I appreciate all their hard work and kindness!“
“I’ve been to this location several times and have always had fast, efficient & friendly service. The drive-thru is fairly quick & the intercom really clear. Of course the lattes are awesome & the baked goods & sandwiches are delicious, but I also tried a cakeball a couple weeks ago and it was scrumptious!“
“The employees at this Starbucks are amazing! For someone with a verbal disability, every employee that I've been helped by I've received next-level service. These employees are kind, patient, commutative, and informative. I just want to thank this staff for treating me with kindness in a world where kindness is dwindling at a rapid pace.“
“My daughter and I have been driving 25 minutes to this location on East Kimberly road for the last two years. We pass 3 other Hy-Vee Starbucks on our way. We have a Hy-Vee Starbucks that is 5 minutes away. The service was always great but the drinks became extremely inconsistent. I have noticed Hy-Vee Starbucks are all either watered down, or are extra sweet. Extremely inconsistent.
This Starbucks is always consistent. In the 2 years of going, I can only think of 3 times something was off.
It actually happened very recently, and the young man fixed it and gave us a gift card, which was sweet but unnecessary.
I have since been employed close to this location and I come in in the morning and get some work done. Everyone is so nice, they remember my name and drink. I believe her name is Ellie, she is the only one wearing a name tag, otherwise I'd have a list of names. But Ellie is always sweet and kind. I'm grateful, and happy to spend my money at this location.“
“Went to this kiosk today. Sarah was the barista to help me. She was exceptional in customer service and drink quality. I only get a café vanilla frap and Ive had MANY. I will say it was the BEST tasting frappacino I've EVER had. And I have been a barista myself so I know how an expresso made coffee should taste. It was perfectly made. I appreciate her attentiveness and friendly service. I will be back!“