Customers` Favorites
Customers` Favorites
“Lo mejor en café y nieve o un amuerso con familia o amistades LO MEJOR“
Customers` Favorites
“Fresh and melts in your mouth, nothing different for the last 40yrs. By far the BEST“
Customers` Favorites
“The hospitality here is just as AMAZING as the popcorn and doughnuts!! 🙌🏽 I highly recommend u stop by and check them out!! U’ll Thank me later 💯😘“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“excellent donuts .. the vanilla bean is so fluffy always a nice staff“
Customers` Favorites
“Best donut I've ever had!“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“Ribs very delicious also the soups the shakes everything they make is very delicious“
Customers` Favorites
“Was helped by Tiffany to redeem my birthday reward for half dozen donuts. She went above and beyond to help me and make sure it all worked. Since I came too close to closing time to fill a half dozen, she set it up to place a pickup order that day (that I pickup next day) to make sure the coupon didn't expire. Donuts were lovely. Very nice experience and Tiffany should be commended for really helping me when I didn't know how to use the app either. I was recovering from surgery the day before, so I still had brain fog from the anesthesia. She was so patient with me. Thanks again.“
Customers` Favorites
“Absolutely LOVED the Ferrero latte!“
Customers` Favorites
“Let me tell yall about Krema! I have had nothing but good experiences here; from the food, to the service and to the coffee! It's hard to find a good coffee shop that has good coffee AND good lattes! Especially in the south suburbs. Plus the food is great too! Fresh bread, quality veggies, good cheeses. Everything is great here“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
“Unprofessional employees, very rude staff. The employee was very insulting after half way through the order the lady said "to pull around"(not asking if we would like anything else) we let her know we were not done ordering. A man claiming to be the manager after taking payment yelled at my mother "to never treat his employees that way again that she was rude". Very confused by this insult we then asked if he was the manager and he said "do you want to speak to the manager" walked away came back and said "Hi, I'm the manager" the most unprofessional interaction I've seen, we then asked his name to which he replied "none of your business" (we hear his name is Roger).. Customer service at it's finest. 🤦🏼♀️“
Customers` Favorites
“Told the guy at the drive thru on 11/22 7:20pm I like creamy and milky drinks and to make it however he thinks is good and it was delicious thank you great employees very friendly. Even if it didn’t taste good I would still be happy cause they were nice and tried their best but they made it really good“
Customers` Favorites
“it's all good to me, havnt had anything bad yet“
Customers` Favorites
“I love this place . The staff and Management are always kind and helpful. I know with the incident that happened this pass week was an isolated incident and it will not stop me from going there . The person who did that was dealt with immediately you can not blame the whole staff for that one sick person .“
Customers` Favorites
“Gorditas de Nata are so delicious! Wish they were nearer to me.“
Customers` Favorites
“I love this place. It is the only place I want to get Dunkin Donuts. Everywhere else is just pretending to serve coffee. Customer service is excellent. For the most part they don't have you pulling around to bring your order- because that's nonsense. For as long as they keep serving coffee and moving as fast as they do, I will be waiting in line!“
Customers` Favorites
“I’m giving this dunkin a 3 in food/service because I ordered a bagel on my way to work. I asked for a plain bagel with veggie cream cheese on it and the lady in the drive through confirmed. I take out my bagel while I drive and the cream cheese isn’t on it and it’s not veggie, they gave me plain. So you want me to spread my own cream cheese, cool. Now what about a knife to spread it? No knife in the bag. You can’t even call to express your frustration because their number doesn’t work.“
Customers` Favorites
“Come try the cappuccino blast! Special on smalls right now! Won’t last long..“
Customers` Favorites
“Thay no me and i dont no them in the dunkin donuts around my house thay no me and no what exactly. What i wont when i walk in very friendy i get free stuff sumtime thay 24 hr at nite late ill go free stuff thay give sumtime“
Customers` Favorites
“I got a large hot cocoa with whipped cream & 2 avocado toast, lightly toasted & it was filling & delicious! I probably should have just gotten 1, but it's so good! I really like it with bacon too!
Parking: The parking lot is big, lots of space.“
Customers` Favorites
“omg omg I come everyday❤️🤣 the homemade donuts are everything and the fries were amazing. Very fast service and Friendly staff.“
Customers` Favorites
“Friendly service and staff“
Customers` Favorites
“me encanto él te de manzanilla muy original y él bego multigrano riquisimo felicidades �����“
Customers` Favorites
“Every time I come into this Dunkin my coffee and my food be so on point January is the best manager they had in this place since I’ve been coming here and her daughter China is the goat on the coffee I come in my order is ready I’m never late for work I wanna commend these ladies they do a marvelous job keep up the good work“
Customers` Favorites
“Quick, have a seat and stay awhile. Great locale“
“Your poundcakes was so delicious. My mom had got it from one choice store Hammond, Indiana.“
Customers` Favorites
“The donuts of course. 🔥💯🔥💯“
Customers` Favorites
“Didn't know coffee could be so expensive, like this isn't Starbucks....I got a large iced Carmel coffee with espresso, a LG black coffee and two doughnuts=$17...where they do that at??? Evidently here. No morning smile from the man placing the order, they had a display displaying some signature coffeeies but didn't or couldn't make what I was really asking so what's the point of having the display....smdh“
Customers` Favorites
“My girl loves to visit this establishment specifically because she says that it is where they make the best drinks and she is very right, we have visited other DD establishments nearby and she always has to modify the flavor but in this establishment all the employees make the perfect flavor. By the way, all the employees at this place are very friendly.
Parking: Very wide
Kid-friendliness: They sell donuts, what kid doesn't like donuts.“
Customers` Favorites
“Great customer service line was long but the employee was fast and got everyone through the line and out the door!
Kid-friendliness: No special area but plenty of room for kids
Wheelchair accessibility: Open areas“
Customers` Favorites
“If you guys have ever been to this Dunkin Donuts! , you know the customer service is A+. I go here faithfully every morning in my way to work! The manager is an awesome God-fearing guy who treats his customers with a pleasant attitude day in and day out! Customer service is everything and take your girl’s word… they are GREAT! There is a Dunkin right by my house and I pass it up to go here! ?. It’s the energy for me! Great new manager“
Customers` Favorites
“Yesterday I came last night the man at the window had great service and the young lady that worked that night gave me my ice cream with Gloves On Yesss!!!! I Love it Gloves On. Thanks To Both Of Them !!!!! I Was able to enjoy my ride and food .“
Customers` Favorites
“Worst service does not answer phone Phone rings and rings Children at this location Dangerous to let phone ring They were there just left“
“I went in here looking for the next door owner and I came out with a great experience. I bought a warm carrot muffin. It was the best muffin I've ever had and my toddler loved it too. The woman was so nice to me and my 2 year old. I'd definitely stay for a cup of coffee next time!!! It says to upload the photo but I ate it all“
Customers` Favorites
“Big shout out to the owner especially today. Every crew member didn't show up and yet this man remained not only professional and stuck to his guns taking care of every customer he could. This Dunkin Donuts will continue to get my business. I'd give 10 stars if i could.“
Customers` Favorites
“I’m not from this area, I actually live in NW Indiana but sometimes come out this way for work. This is by far the best DD I’ve been too, besides the location in Munster, IN. No matter how busy they are, the line always moves fast, my drinks are always made well, my food is always done fresh (I get the avocado toast) and the toast is crispy but not burnt. Anywhere else the avocado toast is usually soggy or cold. But not at this location. The employees are always so friendly and nice. Never had an issue ever. All I know is that the DD locations in NW Indiana need to take some lessons from the management/staff at the Alsip location because they’re doing something right. Wish I could get this type of service at the other locations. Good job! ?“
Customers` Favorites
“Most** of the employees are kind, courteous and serve the customers very well. I wanted to mention what I assume is in issue, If I asked for my receipt it is not to come back an complain as I mentioned I am served well. But I have nothing to do with why other common customers come back to complain with receipts. At times I go out of my way to another Dunkin to not be questioned as to why I want my receipt. I try to be kind to the the staff as they do prepare my orders promptly.“
Customers` Favorites
“Gracias todo esta delicioso 😋“
Customers` Favorites
“Very good Dunkin. Always makes a good drink. However, the traffic that backs up onto 147th St makes this not a quick stop. I'm usually nervous to stop there on my way to work due to the traffic...but when I do go, and I'm not running late...I always get good service and good coffee.“
Customers` Favorites
“Nice place to get something cold and refreshing. Dunkin is the best! They always have something to eat or drink. You will not be disappointed and the prices are great!
Vegetarian options: Come in and see their menu, you will fall in love!
Kid-friendliness: Kid's are welcome!
Wheelchair accessibility: Big doors and parking is right outside!“
Customers` Favorites
“I was pleasantly surprised today, matcha latte with cold foam made well. Hash browns hot and tasty. I was greeted with a hello, by a very kind woman. I was there during the morning rush. I did pick up through the app for faster service. IDon’t normally write reviews but was expecting much worse based off the previous reviews. Hopefully that’s a sign management is listening to customers and treating their workers fairly“
Customers` Favorites
“Their cakes they made for us were delicious and Amazing“
Customers` Favorites
“i go to this dunkin almost everyday since i work in the mall across the street. i don’t know her name but the lovely lady working the drive thru almost every morning on weekdays is so so nice. no matter what she’s kind and always has a smile on her face. working customer service i know how rushed and tight some people can be but she’s always kind. ugh i just love her. she deserves the world. makes my day“
Customers` Favorites
“We don’t often see managers going above and beyond for customers, that is why my experience here was so positive. I live in Cleveland and placed an order here to provide coffee and donuts for a local non profit. The order was picked up the next day, but the receipt was not. I needed the receipt to submit to my company for an expense report. Alicia reprinted it, took a picture and sent it to me. I was so grateful! I did stop in the next day on my way to visit the non profit. It was a wonderful atmosphere of hard working and busy employees. It was clean and there was nice music in the background. I spent about an hour working there using their internet. It felt like home and everybody made sure I had everything I needed. Of course the coffee was delicious! It’s Dunkin! And a lot less expensive than another coffee place! I love that they offer healthy options such as turkey bacon sandwiches. Great experience and a big thank you to Alicia for helping me out over the phone with her quick thinking and solutions to my problems!“
Customers` Favorites
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“Love their coffee and donuts! Excellent customer service.“