Buffalo Wild Wings in Chicago

“Very clean space with fast service from David! He greeted me as soon as I came in despite the restaurant being busy, and he made sure to let me know he would take my order as soon as he wrapped up with a couple things. And he wrapped up efficiently, so I appreciated the stellar customer service from David!“

“Everything was going great having great time with out of town family members until another employee accused me of stealing her earphone from the females bathroom. I Felt offended after asking me to empty out my pockets. Mind you I wasn't caring my purse nor any sort of bag. Just my sweater which the only thing that had that had pockets. I asked her to call the police which she refused. I would have but I didn't have my phone at the time. I just wanted to take a major piss. I also asked to speak to the manager but she claimed he was to busy to attend us. I told her if she was going to check through my pockets for her to call someone else to be there. Again she refused. My daughter saw and asked what was wrong the employee told her that I had stole something from her that she had left in the bathroom but she said that's OK that she had a tracker and that I would get caught. When we were about to leave she asked to speak to the manager and right away the manager came to speak to her. He wished that the employee would have talk to him. What the employee mislead me in believing that her manager was aware of the situation?
We were dismissed with I'm sorry and come again. Felt nothing was sincere.
VERY DISAPPOINTED.“

“came in late saturday night to pick up an order. while waiting a woman came in and began to harass the staff about her food not being ready 5 minutes before she was supposed to pick up.
she was so horrible and rude i almost said something but did not want to cause anymore issues.
the staff de-escalated the situation and handled her very well. i don’t know his name but it was a man behind the counter i believe he was in his mid to late 20s and may have had locs as well. he did an amazing job handling a customer i would have wanted to punch in the mouth haha
5 stars for that! give that man a raise!

oh and our order was ready on time
food was decent, pretty much what you expect at any BWW“

“Buffalo Wild Wings delivered an awesome experience! The food was delicious, but the customer service truly made it stand out. Our server was attentive, kept our drinks full, and checked in regularly despite the busy crowd. Great food, high energy, and stellar service—we will definitely be back!“

“The reviews originally had me scared to come here but honestly I took a chance and it’s one of the best BWW up north! I’m from the southside so it’s hard to find good food up here but this one was awesome customer service was great food was so fresh and delicious I appreciate the staff and the cook“