Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Iced Latte
Donuts
Muffins
Wake
Dunkin' Donuts Reviews
101 ratings
Share your opinion about Dunkin'
Busy shop, workers do there best
Came in off the Amtrak on May 2 26 on our way back to Texas. The food was hot and fresh and delicious. The service was great thank you for the wonderful food.
Exceptional customer service and my food came quick and it was hot and I enjoyed the environment I recommend everyone in downtown Chicago to shop here
Hours
| Monday | 5AM - 4PM |
| Tuesday | 4:30AM - 6PM |
| Wednesday | 4:30AM - 6PM |
| Thursday | 4:30AM - 6PM |
| Friday | 4:30AM - 6PM |
| Saturday | 6AM - 4PM |
| Sunday | 6AM - 3PM |
Dunkin' is a well-known spot with a mixed reputation. The service can be inconsistent during the week, but the staff, especially the morning team, is always polite. On weekends, a standout employee often impresses customers with excellent service, demonstrating patience and kindness. The manager receives praise, although some find the coffee quality to be hit or miss. The location is smaller than most Dunkin's, and customers enter through an office building, making it less accessible directly from the street. They offer donuts and coffee, with many donuts being heart-shaped, possibly a Chicago tradition. The coffee here tastes better than at most Dunkin's, with favorites like the brown sugar espresso being creamy and flavorful. Despite some issues with persistent beggars outside, the friendly atmosphere and dedicated staff make this a welcoming place, especially during busy mornings when staff go above and beyond to serve customers well.