KFC in Chicago

“Hands down best KFC around!!! The workers are respectful and professional, I had no problems with my order or my food. Freshly made and hot plus the chicken is very tender and juicy!! I recommend THIS location to everyone near the east side of Chicago, it’s also very close to whiting as well so goooo enjoy a nice meal with good customer service :))“

“My husband and I always come to this location. It’s the closest one to us but they never fail to impress us. Food is always fresh. I love their mashed potatoes. Definitely told my friends and family to come to this location. Theres always the same team there and it’s nice that they know their usuals. Great team!“

“This really is the Best KFC restaurant i have ever been to .. been going for years never disappoints me ..The Chickwn breast sandwich is by far the tasiest moist and biggest portion of chicken you will ever get for$ 5.50. And the chicken buckets are hot .fresh and cooked perfectly.

Hall of fame dinner option.fyi“

“Jose was ABSOLUTELY WONDERFUL!!! He gave such AMAZING customer service! I’ve never been to this exact location before and called ahead twice to make sure they had what I wanted since it was very close to closing time. Other KFC’s I’ve been to have a limited menu so close to closing. He was very helpful and had what I wanted. I drove over there and he was just as nice in person as over the phone. 10 STARS FOR JOSE!!“

“An employeee name “Jesus” was/is very approachable,pleasant to speak with,professional,and funny! Really liked the experience I had at kfc and it’s mainly because of the employee i named in the beginning of this comment! Wasn’t even asked to do a survey but he was so good I felt I HAD to!!!! Keep him and promote this person!“

“I was pleasantly surprised that I would be given this location such a high score. I wanted to taste the wedges and chicken tenders, and I have to say it was delicious. The food was hot and fresh. There was no wait for the food and the gentleman who took my order so professional and pleasant.“

“I was honestly surprised that I ended up rating this location so highly 😊. I mainly stopped by because I wanted to try the wedges and chicken tenders, and I have to say, they were really tasty 🍗🔥. Everything came out hot and fresh, which definitely made a great impression.

The wait time was a little longer than expected ⏳, but since I visited on a Friday evening, it was understandable. I’ve actually been there twice now, and both times the food quality was consistent and enjoyable 👍.

If I had to point out one area for improvement, it would be the professionalism of the staff 🤔. It wasn’t terrible, but there’s definitely some room to improve in terms of customer interaction. Overall though, a solid experience and I’d still come back again 😄.“

“I went for lunch (around 2:10pm) through drive thru and the young man taking the orders has one of the best customer service I ever had at KFC. I just wanted a chicken breast but he mentioned how I can save money if I just got the meal. Very well spoken too. Once I got to the window they were fast and he even asked me how my day was. I loved his service , by the way the chicken was fresh and crispy. I will def return.“

“Unfortunately I asked for brown gravy for my mashed potatoes & he gave me the white gravy only on fried chicken steak I even asked him he did ,but he didn't give no brown gravy very poor service on his behalf also the chicken fried steak was cold !,“

“The food was great here everything came out so perfect for me and the family we sat ate in and then we stayed alittle bit to relax and then went on are way the host was awesome and the workers are fast great services attitude and great positive vibes here I would be back again ! This is an amazing KOF TEAM/FAMILY keep doing an amazing job and bless those hands !“

“Atmosphere? I use the drive thru? but the lot is interesting at 95 and stony. Food; Always hot and fresh. Good staff. One of the consistant KFCs around. Haven't gotten bad yet, like others. Seems some owners hold product too long, i understand kfc high food costs but id rather wait and get good than pay tons for crap i will return for refund, and not come back. But this location HAS ALWAYS BEEN REALLY GOOD!

Vegetarian options: It's Fried chicken!!!!! HELLO?

Parking: Interesting people watching“

“I give it a 4 because on my granddaughters' grad was at night and when we came out we were all hungry for a fast quick dinner we stopped at KFC at 10:30 they were honest and told me they had ran out of chicken but if we were willing to wait they would make us some they took a little longer then expected but they compensated us with a extra and our stomachs were happy and we were a happy clients.“

“Angela welcomed me with great hospitality! Her attitude was very positive! Nina has great salesman skills . She almost made me purchase all the coupon books for the children! I love the atmosphere and this establishment! No matter if it’s fast food or just sitting down and dining in, everyone should be treated the way I was treated today. Thank you, Angela for making my day!?“

“Have not been to a KFC in years also there are none remotely close to my house. So I drove to this one the manager was extremely friendly and helpful she has a great personality and the young lady working with the colorful hair was on point and had my order made and up in no time. Amazing customer service here. From the management on down .“

“I should’ve came to the reviews before I came to his location. The manager is sitting in the lobby, eating with Somebody she knows I’m assuming I’m at the drive-through it’s 10 o’clock. I’m calling no answer. I finally get an answer and she says oh our cook just got here. We won’t be serving nothing till 11. How is it true the manager you’re sitting down eating but you’re a cook just got here make it make sense like let people make these people. Bussiness look so bad. why the stove is even opening. You’re on the clock if you don’t have a cook, which was some bullshit.“

“I ordered the 8 piece bucket meal for my little family and my baby daddy ate some chicken and he ended up biting his fingertip off so had to go to the ER and stitch his finger back on not KFC’s fault he just said the chicken was so good it was finger licking good.“

“I think the renovation must have cut in to their HR budget because I have NEVER had a worse experience at this location and this was my 1st visit since they closed to renovate. We went to the drive thru as one car just finished ordering and the only other car in front of us pulled up to order. We sat there while they "ordered"? for a solid 5 minutes. They were still there when we parked to go in and order bc it was nuts for it to take that long. We parked, walked in, it was empty, one guy was at the drive thru window and there was no one else to be seen. We waited another 4 mins before I started saying "hello? Excuse me, we'd like to order?" 2 mins later some employee walked up with no urgency, seemingly annoyed, never apologized, asked for our order. Took our order as 2 other folks walked in, 1 had a mobile order and the other 2 were dining in. We waited 10 mins for a quesadilla, a small mashed potato and a drink which is self serve. The lack of customer service, respect or urgency was disgusting. When we got our $15 order 10 mins later and we thanked him, he almost didn't even say anything but mumbled "welcome" as we were turning to leave. They should be appalled. Service was better before the decor was the focus. Will not be returning. Stay away.“