Shake Shack West Loop
$$ • Burgers, AmericanAbout Shake Shack
Customers' Favorites
Shake Shack Reviews
Share your opinion about Shake Shack West Loop
The food and service were good.
The food and service were good.
We placed our order at the kiosk. The gluten-free burger was served on a separate tray apart from the others. Jordan the manager was extremely caring.
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Shake Shack West Loop offers quality burgers and chicken sandwiches, although some customers have commented on portion sizes. Despite being a fast-food chain, the food is flavorful. Conveniently located near public transport, it's a popular lunch spot. Friendly staff and consistent food make it a reliable choice in the area.
The restaurant is known for its cleanliness, and the service is often praised. Customers have mentioned the refreshing positive attitude of the cashiers, who provide helpful information about the menu. The line staff, from the greeter to the order presenter, are professional and contribute to an enjoyable experience.
While the overall experience is positive, some customers have noted issues with the security guard, who has been described as verbally aggressive and singling out certain customers in an unfair manner.