Subway in Chicago

“I came here for a birthday order and the staff member, Rocky, served me a cookie. The scanner didn’t work, so I couldn’t redeem through the app, but he gave me the instructions to order through the app to allow it to work. I also was able to get another free cookie through making this post and it had to be a “long paragraph.” So here’s my answer. I hope I get a free cookie :)“

“This subway has been one of the greatest customer and food services I have had the pleasure to patronize. I stopped going to this subway years ago because of poor ownership and service. I refused to eat at this subway due to incompetence. Once new ownership arrived at this location, it was a completely different experience. The workers were cordial and friendly, the food quality was much improved, and the environment was much more welcoming. The new owner did an amazing job turning that subway around for the better. They also asked how my daughter was doing when she was in the hospital. We visit this subway often I would highly recommend this subway to anyone in Chicago. This subway is the gold standard of franchises that all others should model after.“

“Wonderful Subway. I go in pretty regularly to the point where I know the workers by name and they are so kind! I actually got a subway gift card from family just because they know I love subway so much, and it all has to do with the staff at this location. They are so kind, as mentioned before, and sweet, and remember whats going on in my life and we give eachother updates. It's a great experience.
Food is great, as always.“

“I’ve been going here for about a year & 6 months consistently. Personally, they have great service, they prepare your food in a timely manner, the staff & workers are also kind & friendly. Overall, I’ve never had a bad experience with carry out & online delivery with this store.“

“He made a sandwich better then picture believe me or not ,I Had a fantastic experience at Subway today! From the moment I walked in, the guy who work in night (mr.patel ) greeted me with a smile and provided excellent customer service. The restaurant was very clean and well-organized, and my order was prepared quickly without compromising quality. The sandwich was fresh, flavorful, and made exactly the way I wanted. The ingredients tasted fresh and the portion size was great too. It’s hard to find places that consistently deliver both quality food and great service, but this Subway definitely does. I’ll definitely be coming back again!“

“Used Subway for a busy day and it was the perfect choice. The service was quick, the staff was helpful, and my order was ready without any issues. The sandwich was fresh, neatly prepared, and tasted great. I appreciate having a convenient option that provides good food and friendly service when I’m on the go.“

“This is my favorite Subway location. I eat here almost every day for work! Jay is awesome and he's definitely one of the reasons I keep coming back. The store is always clean and we'll stocked and the service is always fast and friendly. If you're in the neighborhood, stop by and let Jay show you what a Subway experience is supposed to be like!!“

“I had a great experience at Subway thanks to Ayesha! She was friendly, attentive, and made my order perfectly. Her positive attitude and quick service really stood out. It’s always nice to be served by someone who genuinely cares about customer satisfaction. Keep up the great work, Ayesha!“

“Been ordering from this location from years since 2015 when I live in the area. Now I order off UberEats because I don’t live in the area. Slightly confuse to the negative reviews. During the years I have receive nothing but great quality fresh sandwiches and salads from this location. Highly recommend people to use this location.“

“Been living over here 28 years and this is the cleanest I’ve EVER seen subway….. my sandwich was made properly…. His attitude was phenomenal and all the veggies were fresh….. 10000000/10 highly recommended“

“Clean, and organized. It was almost empty, so wait time was short. My takeout was prepared exactly as I ordered, and was ready in time. The sauce amount was a tiny bit short but it wasn’t that bad. If you like generous amount you may ask for extra sauce or make sure it’s the amount you want if you’re ordering in-store. Free parking spots.“

“To be honest the environment was so good they were helping me to pick bread according to my diet thanks to Kumar for helping me out I would always prefer here to eat subway , and I wish I could took some pics but unfortunately I didn’t took“

“I had a great experience at Subway! The food was fresh and delicious, with well-prepared sandwiches and perfectly toasted bread. The staff provided excellent customer service—friendly and attentive. I highly recommend this location for tasty food and outstanding service!“

“Fast service at decent prices but the occasional rude or inattentive staff drops their rating. ...burning the bread; dropping meat or garnishments on the counter then picking it up and putting it on my order... I'm sorry but not having cleaned it myself, the 5 second rule cannot apply!“

“Fast. Clean. Friendly. Fresh. Solid service. No complaints.

Vegetarian options: Plenty

Kid-friendliness: It's Subway. I don't believe they have a kids menu anymore.

Parking: Small lot.

Wheelchair accessibility: Yes.

Dietary restrictions: Will accommodate.“

“Best subway I’ve ever been to. This place feels like a Mom and Pop shop that happens to serve Subway. The couple that owns and operates this Subway take quality of the experience that customers get very seriously. They keep the place clean, organized, and play awesome music from the 80’s (great playlist selection). They are always super friendly and quick and have everything in stock. I noticed the quality of the experience and compared the ratings to other subways in the area and this place is about 0.5 stars higher than most and very few Subways get above 4 stars so this is a stellar shop. Classic subway sandwich taste and quality with nothing to complain about for the sandwich, got exactly what I wanted!“

“Love it. My son got me a cheddar broccoli soup let me tell you so creamy delicious steamy enjoyed it. It was freezing outside. That cup of soup warmed my soul. Plus the gentleman at the counter was so nice great customer service. We will be going again. Thanks so much. Very satisfied customer.“

“Clean, super hygienic, and friendly. What else do you need from a place to eat at? The employee attending me tried best to understand given my disabilities and that was the best part! I would totally skip close by subways to come here!

Parking: Spacious and safe parking

Wheelchair accessibility: as a customer with accessibility, I was treated with kindness and patience by employees.

Dietary restrictions: No cross contamination visible while employees worked at the counter.“

“I've consistently had a great experience at this Subway location. The staff is always friendly, and the ingredients have always been fresh. I appreciate how my pre-ordered food is always prepared correctly and on time. I will always choose to go out of my way to order from this location over others in the area.“

“This Subway location is my absolute favorite in Chicago! It is always extremely clean, cozy, and well-maintained. The atmosphere is so pristine and welcoming, and the person working here is so warm, polite, and truly kindhearted. Everything is consistently fresh and delicious. I highly recommend this spot to everyone!“

“I had a great experience at this Subway location! The staff was incredibly friendly, attentive. The restaurant was spotless — tables, counters, and the food prep area were all very clean and well-maintained. It’s clear they care about both customer satisfaction and hygiene. I’ll definitely be coming back!“

“I always come to this subway usually the employees are very rude i never get greeted and they complain on how I choose to make my sandwich but there was this one particular girl yesterday I think she's a new girl never seen her before she was so nice she greeted me also was very fast compared to how it usually is when I come here. Before I left she told me to enjoy the rest of ny night. And to be safe.. give that girl a raise. I definitely felt the need to tip her thanks for your service“

“I tried the steak sandwiches and the veggie pizza—it's really good; the vegetables and bread are fresh. 👌 They are the best Subway in the area, and the service is excellent. 👍 Come and try it! Staff is good 👍🏾“

“Warm and welcoming staff at counter and they easily recognize you and your choice even if you go for another order, another day. One of the Gujrat guy help me a lot to find the best vegetarian option for me. Thank you so much for your hospitality.“

“Perfect place for sandwiches salad and
Cookies too!!
All employees are so friendly and they listen each and everything.
They are making whatever you want . Even they give some extra stuff without cost but it’s depends on customers, if someone believes badly then they don’t give extra ..
but overall it’s a very good subway.
Cleaning is also good !

Must visit it.“

“My sandwich is always good when I come here . Today Jack was at work . He did a great job making my sandwich.” Eat Fresh ! “ The meat cheese and veggies are always fresh when I visit . You can taste the cleanliness in the food . I ate at many Subways east and west and this is a great location over East . Be patient and friendly . You’ll have a great outcome . No I’m not going anywhere else ! lol . I always order the Subway Club on Italian herb bread with pepper jack and toasted . Yummy ! It’s quiet enough also to eat your meal .“

“Had a really great experience at the Subway on 1916 S State St, Chicago! I tried their pizza and honestly it was delicious fresh, flavorful, and made just the way I wanted. What made it even better was the lady working there she was very humble, patient, and super understanding while helping me customize my pizza. Really appreciated the friendly service. Definitely coming back again!“

“fresh food and female worker, working today around 11am was sooooo nice, she had great customer service and she even brought my purse I had forgotten while eating. Her attitude and demeanor was impressive and I hope she gets recognized for the great job she does with the customers!“

“Hats off to CTA employees, especially at the Randolph & Wabash station. We wandered in looking like lost tourists, and the station agent came out from the booth to help us select the right ticket for us and where we wanted to go. Trains and stations were clean, and staff and passengers were friendly. Stopped for lunch great choices lots of salad, bread cookies and raspberry tea, very different, service was ok and decor could do with an update“

“The sub sandwiches from this establishment taste very delicious and solid. Also the aftertaste is lovely and extravagant. Furthermore the texture is terrific and outstanding. I would recommend this establishment to any individual that wants to calm their appetite.“

“The gentleman who made my sandwiches Tuesday morning was very polite and kind. When I left I was in an even mood than I started. It was a great feeling to receive such EXCELLENT customer service in a time were people won't even say good morning to each other. He's doing GREAT things and should be recognized..“

“I recently stopped by this Subway on my way to work. Employees are very friendly and had an amazing experience. The sandwiches were fresh and perfectly made. I found restaurant fairly clean by Devon standards, surprised by negative reviews. So definitely recommend.“

“Not sure why people are so negative here. the staff are very nice, there’s Free Parking as a small strip mall, there’s a free bathroom and there are fountain drinks as well as bottled drinks. They have a great deal for some of the day for only five dollars and for enough charge of three dollars if you get a foot-long sandwich of the same.“

“I purchased a ham and onion footlong with cheese. it was delicious and made fast by the employee. but the location isn't in the best area because after I exited I was robbed at gunpoint for my Adidas and wallet. Good food but make sure to stay strapped if visiting this location. :)“

“Although I love turkey sandwich no matter where their from. Even though I liked this place, I wont return to this location even though I live five minutes across the street from it; since, they don't accept coupons. I can't afford their prices. Turkey sandwich they service on mondays, and I am not free on Mondays to go there.

They accepted it once but refused it today, saturday. possible reason is they don't has that much customer, so I left without buying anything since the only sandwich I like is turkey.“

“Was hammered drunk and girlfriend locked me out of house. Cops dropped me off here. Super cool dudes working, made me a sandwich and gave me the remote to the tv. Free refills, the boys even threw a few cookies my way. Felt at home. If it’s 330am and you have no where else to go, I’d recommend the subway.“

“A couple years ago Subway removed regional ingredients from the online and app ordering, while the stores still offer those regional ingredients for in-person ordering. In this case, for Chicago area, giardiniera (also oregano) is the option stores usually have. Since this change, whenever I've ordered this online, I've always left a note requesting the staff fulfilling my order to please add giardiniera if available, as it can no longer be selected online. One of the ladies that works here and was working the day I sent in an order was one of only two people, out of maybe the past 80 mobile orders at locations around the city, that have ever been so kind as to fulfill my request of adding giardiniera to the sandwich. It's a very small thing, sure, but it honestly made my day when I opened my sandwich and saw it topped with the familiar pickled vegetables. So thank you very much, random Subway sandwich artist, I hope the gods of the giardiniera bless you with eternal happiness, and maybe a winning lottery ticket or two.“

“Subway is amazing. I appreciate the kindness of the staff and managers towards me even though I have autism and their food is amazing and really good. Manager Priyaka is very nice. The restaurant is in good condition. Amazing foot long sandwich. He must come back. 10/10.“

“I’m so thankful for a clean environment friendly faces fresh food. We shared a laugh together. On top my food being prepared excellent… this is my new subway home….. make sure you stop in to this location often. We need this business and more importantly this staff in are Community.“

“I haven’t had Subway in almost 8 months. I went in totally clueless as to what I use to get. I was treated with respect and patience. I wish I got her name, but she was nice and made my foot long neat. Hospitality was on point so much that I wanted to tip!“

“The fluorescent lights hummed a little too loudly. It took a while to get through the line on Saturday, but the person making the sandwiches was really efficient, moving quickly through everyone. They got my order right, which is always a relief.“

“This is the closest location to where I stay and I've never stopped by I don't know why. The sandwiches we got were very well made but that's not the best part of this place, it's the customer service. The 3 employees that were there were super friendly and very professional! I've always said that's what makes a regular place stand out! Great job you guys, I will definitely be back around the same time next time I go to catch the same people working.“

“This Subway is easily the best spot in the area! Even when the outside world gets a bit loud or chaotic, this shop remains a clean, welcoming oasis. The ingredients are always incredibly fresh, the bread is toasted to perfection, and the staff handles the rush with total professionalism. It’s my absolute go-to for a reliable, delicious meal. Trust you will love this place, just as me !“

“This place is open 24 hours so how can you go wrong with a place where they’re always available when you’re hungry. They made the sandwich really good so I had no complaints and the ingredients were fresh. Thank you. Due to the neighborhood, they have plexiglass all over for the staff, which I appreciate because I don’t want the staff to get hurt. But this is the first time I’ve ever seen plexiglass in any subway store. There’s plenty of Free Parking because it’s inside a huge shopping mall, including Pete’s grocery.“

“I love the Subway on 87th Jeffrey, they provide me with excellent customer service every time I enter the establishment. I come every morning to get a chopped chicken or veggie salad, not only do they know who I am when I come, but I no longer have to give my order because they know exactly what I want and how I want it. That's how you provide excellent customer service“

“Each visit has been very positive. Clean restaurant/ seating areas +very fresh ingredients, friendly owner & coworkers. A variety of times (AM/PM), week day/weekend) consistently welcomed customers when they came in.
Keep up the good 👍 work.“