Subway in Chicago

“I came here for a birthday order and the staff member, Rocky, served me a cookie. The scanner didn’t work, so I couldn’t redeem through the app, but he gave me the instructions to order through the app to allow it to work. I also was able to get another free cookie through making this post and it had to be a “long paragraph.” So here’s my answer. I hope I get a free cookie :)“

“This subway has been one of the greatest customer and food services I have had the pleasure to patronize. I stopped going to this subway years ago because of poor ownership and service. I refused to eat at this subway due to incompetence. Once new ownership arrived at this location, it was a completely different experience. The workers were cordial and friendly, the food quality was much improved, and the environment was much more welcoming. The new owner did an amazing job turning that subway around for the better. They also asked how my daughter was doing when she was in the hospital. We visit this subway often I would highly recommend this subway to anyone in Chicago. This subway is the gold standard of franchises that all others should model after.“

“I was a truck driver over the road for about 8 years, I’ve been to atleast 100 different subways and this is the cleanest, quickest and friendliest subway I’ve ever been to, I love the service and the way the sandwich is made is amazing. Thank you!!“

“He made a sandwich better then picture believe me or not ,I Had a fantastic experience at Subway today! From the moment I walked in, the guy who work in night (mr.patel ) greeted me with a smile and provided excellent customer service. The restaurant was very clean and well-organized, and my order was prepared quickly without compromising quality. The sandwich was fresh, flavorful, and made exactly the way I wanted. The ingredients tasted fresh and the portion size was great too. It’s hard to find places that consistently deliver both quality food and great service, but this Subway definitely does. I’ll definitely be coming back again!“

“I really enjoyed eating a veggie sandwich at this Subway with my family. The staff is very nice, the service is also good, the cleaning is very good, I liked everything and also the employee named Hemi made a very good sandwich and my children were very happy.“

“This place is always super clean ✨🧼 and the ingredients taste really fresh 🥗😋. The staff are friendly, welcoming, and always provide great service 😊👏. One of the biggest reasons I love coming here is that they’re open 24 hours ⏰🌙, which is extremely convenient for me as an Uber driver 🚗💨. It’s nice having a reliable spot to grab good food anytime during long shifts. Definitely one of my favorite places to stop by! 🍔👍“

“This is my favorite Subway location. I eat here almost every day for work! Jay is awesome and he's definitely one of the reasons I keep coming back. The store is always clean and we'll stocked and the service is always fast and friendly. If you're in the neighborhood, stop by and let Jay show you what a Subway experience is supposed to be like!!“

“I had a great experience at Subway thanks to Ayesha! She was friendly, attentive, and made my order perfectly. Her positive attitude and quick service really stood out. It’s always nice to be served by someone who genuinely cares about customer satisfaction. Keep up the great work, Ayesha!“

“Been ordering from this location from years since 2015 when I live in the area. Now I order off UberEats because I don’t live in the area. Slightly confuse to the negative reviews. During the years I have receive nothing but great quality fresh sandwiches and salads from this location. Highly recommend people to use this location.“

“Been living over here 28 years and this is the cleanest I’ve EVER seen subway….. my sandwich was made properly…. His attitude was phenomenal and all the veggies were fresh….. 10000000/10 highly recommended“

“Best subway I’ve ever been to. This place feels like a Mom and Pop shop that happens to serve Subway. The couple that owns and operates this Subway take quality of the experience that customers get very seriously. They keep the place clean, organized, and play awesome music from the 80’s (great playlist selection). They are always super friendly and quick and have everything in stock. I noticed the quality of the experience and compared the ratings to other subways in the area and this place is about 0.5 stars higher than most and very few Subways get above 4 stars so this is a stellar shop. Classic subway sandwich taste and quality with nothing to complain about for the sandwich, got exactly what I wanted!“

“To be honest the environment was so good they were helping me to pick bread according to my diet thanks to Kumar for helping me out I would always prefer here to eat subway , and I wish I could took some pics but unfortunately I didn’t took“

“Clean, and organized. It was almost empty, so wait time was short. My takeout was prepared exactly as I ordered, and was ready in time. The sauce amount was a tiny bit short but it wasn’t that bad. If you like generous amount you may ask for extra sauce or make sure it’s the amount you want if you’re ordering in-store. Free parking spots.“

“I had a great experience at Subway! The food was fresh and delicious, with well-prepared sandwiches and perfectly toasted bread. The staff provided excellent customer service—friendly and attentive. I highly recommend this location for tasty food and outstanding service!“

“Love it. My son got me a cheddar broccoli soup let me tell you so creamy delicious steamy enjoyed it. It was freezing outside. That cup of soup warmed my soul. Plus the gentleman at the counter was so nice great customer service. We will be going again. Thanks so much. Very satisfied customer.“

“Fast service at decent prices but the occasional rude or inattentive staff drops their rating. ...burning the bread; dropping meat or garnishments on the counter then picking it up and putting it on my order... I'm sorry but not having cleaned it myself, the 5 second rule cannot apply!“

“Warm and welcoming staff at counter and they easily recognize you and your choice even if you go for another order, another day. One of the Gujrat guy help me a lot to find the best vegetarian option for me. Thank you so much for your hospitality.“

“Clean, super hygienic, and friendly. What else do you need from a place to eat at? The employee attending me tried best to understand given my disabilities and that was the best part! I would totally skip close by subways to come here!

Parking: Spacious and safe parking

Wheelchair accessibility: as a customer with accessibility, I was treated with kindness and patience by employees.

Dietary restrictions: No cross contamination visible while employees worked at the counter.“

“I've consistently had a great experience at this Subway location. The staff is always friendly, and the ingredients have always been fresh. I appreciate how my pre-ordered food is always prepared correctly and on time. I will always choose to go out of my way to order from this location over others in the area.“

“The location is very clean, organized and has friendly staff! Its been like this for years! If you want extra items on sub you need to ask. Subs are well made and have very good flavor. Staff is very helpful with how you may want your food.“

“I always come to this subway usually the employees are very rude i never get greeted and they complain on how I choose to make my sandwich but there was this one particular girl yesterday I think she's a new girl never seen her before she was so nice she greeted me also was very fast compared to how it usually is when I come here. Before I left she told me to enjoy the rest of ny night. And to be safe.. give that girl a raise. I definitely felt the need to tip her thanks for your service“

“It is a good place for fast food... prepared very healthy and I recommend it for people who do not want to eat a lot of fat in food.

Vegetarian options: You prepare them to your liking with all the vegetables and vegetables that you want to consume

Parking: It has its own parking

Kid-friendliness: To teach children to eat healthier foods without a lot of fat“

“I had a great experience at this Subway location! The staff was incredibly friendly, attentive. The restaurant was spotless — tables, counters, and the food prep area were all very clean and well-maintained. It’s clear they care about both customer satisfaction and hygiene. I’ll definitely be coming back!“

“Perfect place for sandwiches salad and
Cookies too!!
All employees are so friendly and they listen each and everything.
They are making whatever you want . Even they give some extra stuff without cost but it’s depends on customers, if someone believes badly then they don’t give extra ..
but overall it’s a very good subway.
Cleaning is also good !

Must visit it.“

“Fast. Clean. Friendly. Fresh. Solid service. No complaints.

Vegetarian options: Plenty

Kid-friendliness: It's Subway. I don't believe they have a kids menu anymore.

Parking: Small lot.

Wheelchair accessibility: Yes.

Dietary restrictions: Will accommodate.“

“fresh food and female worker, working today around 11am was sooooo nice, she had great customer service and she even brought my purse I had forgotten while eating. Her attitude and demeanor was impressive and I hope she gets recognized for the great job she does with the customers!“

“The sub sandwiches from this establishment taste very delicious and solid. Also the aftertaste is lovely and extravagant. Furthermore the texture is terrific and outstanding. I would recommend this establishment to any individual that wants to calm their appetite.“

“Had a really great experience at the Subway on 1916 S State St, Chicago! I tried their pizza and honestly it was delicious fresh, flavorful, and made just the way I wanted. What made it even better was the lady working there she was very humble, patient, and super understanding while helping me customize my pizza. Really appreciated the friendly service. Definitely coming back again!“

“I have gone about a dozen times and have had a good experience each time. I order from the app and they always get the order right. This Subway takes coupons, which is appreciated. (Not all Subways take coupons.) They have a few parking spots, so it's easy to come and pick up an order.“

“My sandwich is always good when I come here . Today Jack was at work . He did a great job making my sandwich.” Eat Fresh ! “ The meat cheese and veggies are always fresh when I visit . You can taste the cleanliness in the food . I ate at many Subways east and west and this is a great location over East . Be patient and friendly . You’ll have a great outcome . No I’m not going anywhere else ! lol . I always order the Subway Club on Italian herb bread with pepper jack and toasted . Yummy ! It’s quiet enough also to eat your meal .“

“The gentleman who made my sandwiches Tuesday morning was very polite and kind. When I left I was in an even mood than I started. It was a great feeling to receive such EXCELLENT customer service in a time were people won't even say good morning to each other. He's doing GREAT things and should be recognized..“

“Although I love turkey sandwich no matter where their from. Even though I liked this place, I wont return to this location even though I live five minutes across the street from it; since, they don't accept coupons. I can't afford their prices. Turkey sandwich they service on mondays, and I am not free on Mondays to go there.

They accepted it once but refused it today, saturday. possible reason is they don't has that much customer, so I left without buying anything since the only sandwich I like is turkey.“

“Hats off to CTA employees, especially at the Randolph & Wabash station. We wandered in looking like lost tourists, and the station agent came out from the booth to help us select the right ticket for us and where we wanted to go. Trains and stations were clean, and staff and passengers were friendly. Stopped for lunch great choices lots of salad, bread cookies and raspberry tea, very different, service was ok and decor could do with an update“

“This Subway is easily the best spot in the area! Even when the outside world gets a bit loud or chaotic, this shop remains a clean, welcoming oasis. The ingredients are always incredibly fresh, the bread is toasted to perfection, and the staff handles the rush with total professionalism. It’s my absolute go-to for a reliable, delicious meal. Trust you will love this place, just as me !“

“This is the closest location to where I stay and I've never stopped by I don't know why. The sandwiches we got were very well made but that's not the best part of this place, it's the customer service. The 3 employees that were there were super friendly and very professional! I've always said that's what makes a regular place stand out! Great job you guys, I will definitely be back around the same time next time I go to catch the same people working.“

“I recently stopped by this Subway on my way to work. Employees are very friendly and had an amazing experience. The sandwiches were fresh and perfectly made. I found restaurant fairly clean by Devon standards, surprised by negative reviews. So definitely recommend.“

“I’m so thankful for a clean environment friendly faces fresh food. We shared a laugh together. On top my food being prepared excellent… this is my new subway home….. make sure you stop in to this location often. We need this business and more importantly this staff in are Community.“

“I love the Subway on 87th Jeffrey, they provide me with excellent customer service every time I enter the establishment. I come every morning to get a chopped chicken or veggie salad, not only do they know who I am when I come, but I no longer have to give my order because they know exactly what I want and how I want it. That's how you provide excellent customer service“

“Not sure why people are so negative here. the staff are very nice, there’s Free Parking as a small strip mall, there’s a free bathroom and there are fountain drinks as well as bottled drinks. They have a great deal for some of the day for only five dollars and for enough charge of three dollars if you get a foot-long sandwich of the same.“

“Enjoyed my sandwiches because they were made exactly as I asked. The Professional Staff really listen and hear you. I got it like I wanted it. Clean and Quiet Environment. I tipped because the person who made my sandwiches deserved it. I appreciate this Subway.......only one I go to now.“

“I purchased a ham and onion footlong with cheese. it was delicious and made fast by the employee. but the location isn't in the best area because after I exited I was robbed at gunpoint for my Adidas and wallet. Good food but make sure to stay strapped if visiting this location. :)“

“Was hammered drunk and girlfriend locked me out of house. Cops dropped me off here. Super cool dudes working, made me a sandwich and gave me the remote to the tv. Free refills, the boys even threw a few cookies my way. Felt at home. If it’s 330am and you have no where else to go, I’d recommend the subway.“

“A couple years ago Subway removed regional ingredients from the online and app ordering, while the stores still offer those regional ingredients for in-person ordering. In this case, for Chicago area, giardiniera (also oregano) is the option stores usually have. Since this change, whenever I've ordered this online, I've always left a note requesting the staff fulfilling my order to please add giardiniera if available, as it can no longer be selected online. One of the ladies that works here and was working the day I sent in an order was one of only two people, out of maybe the past 80 mobile orders at locations around the city, that have ever been so kind as to fulfill my request of adding giardiniera to the sandwich. It's a very small thing, sure, but it honestly made my day when I opened my sandwich and saw it topped with the familiar pickled vegetables. So thank you very much, random Subway sandwich artist, I hope the gods of the giardiniera bless you with eternal happiness, and maybe a winning lottery ticket or two.“

“Subway is amazing. I appreciate the kindness of the staff and managers towards me even though I have autism and their food is amazing and really good. Manager Priyaka is very nice. The restaurant is in good condition. Amazing foot long sandwich. He must come back. 10/10.“

“One-line Review: Superb Sub with a Welcoming Vibe!

Taste: 4.5/5

Quality: 4.5/5
Value for Money: 4.5/5
Service: 4.5/5
Hygiene: 4.5/5
Environment: 4.5/5
Overall: 4.5/5

➡️ First Impression:
I stopped at Subway at 50 E Washington St, Chicago, IL 60602, for a quick brunch, and it turned out to be a delightful experience with a cozy feel.

➡️ What I Ordered:
I ordered an Italian veggie bread with cheese, onions, cucumber, tomatoes, jalapeños, and avocado toast, costing around $7—perfect for a light meal.

➡️ Taste & Quality:
The taste was superb—the fresh veggies, creamy avocado, and spicy jalapeños blended beautifully with the melted cheese, making every bite a flavor explosion. The quality was impressive, with fresh ingredients that elevated the sandwich.

➡️ Portion vs Price:
The quantity was just right for brunch, leaving me satisfied, and the $7 price felt like a great deal for the taste and quality.

➡️ Service & Environment:
The service was great—the staff were friendly and efficient, adding to the enjoyment. The place was hygienic, with a good environment, less crowd, and nice seating that made it comfortable to relax and eat.

➡️ Final Thoughts:
Subway in Chicago is a fantastic spot for a tasty brunch like my veggie-packed Italian bread. The great service, clean setting, and reasonable price make it a place I’ll definitely visit again!“

“This Subway location has always been a reliable spot for me 👍🥪 The staff is friendly, professional, and they do a really good job keeping everything clean and organized ✨🧼. I also appreciate how careful they are when preparing food because the whole place feels sanitary and well managed 👏. When asking for “extra” toppings, they give a fair amount without overdoing it 🌯😊. The best part is that it’s open 24 hours ⏰🌙, which makes it super convenient for late-night food runs after long days or busy nights. I’ve stopped here many times at random hours, and the service has always been consistent and dependable 💯🙌 Definitely a solid location you can count on! 😄“