Taco Bell in Chicago

“The food is always a top tier Taco Bell, but they sometimes mess up my order. However, the guy that works the night shift often with glasses (his voice might also be the drive thru automated message) is maybe the nicest and best customer service guy you could have. You should promote him to manager or give him a raise because he’s the only reason I like this one.“

“The food was amazing Briana was very helpful and nice kind hearted I had a hard time getting my order together and she helped so much I would highly recommend anyone to come here she goes a little to hard for y’all company give her a raise“

“Second time getting Taco Bell from here :)
3:50ish pm 11/19/25 DID NOT DISAPPOINT! To whoever keeps this place cleaned up and the food clean & fresh thank you! To who took my order thank you 🙏🏼
I’m not scared to come here to get a warm quick non guilty meal. I went to one where I was disappointed.
But here Chips yum and The lux box my fav what a great deal!(btw I add Doritos shell Instead of regular).“

“I want to give a shout out to the day shift manager Tomas. He always has a smile on his face which brings me joy. Great customer service and always good energy. Recently I heard someone complained about him smiling too much. Well, I'm here to say that his smile is everything and has made bad days turn into good days. Keep being you Tomas, the real/ appreciative customers absolutely adore you!!“

“They went above and beyond, everything was so good, thank you guys, it is an order I placed on January 6th 2026. The best branch. The quality, speed and everything is so good. Appreciate your hard work guys. Thank you.
It was a morning order 8 am.

Please let them know they're doing a great job!“

“Its been 20 minutes exactly, when I placed my order. I ordered at 10:02, its currently 10:22

Update: Food was ready, Miscommunication, the girl who is making the food is on Point ! Shout out to her, everything is hot and fresh surprising after 20 min of waiting- Og put 1 star, but hey they surprised me in the end! Regardless, lets make sure we are communicating 👍“

“Just had an absolute 10/10 tbell experience from this establishment. Every station must have been ripping because it was hot, fast and delicious. Even had a new menu item (street taco chalupa) and it rocked. Even the chips and cheese were neat and perfectly portion. Nice work team, you nailed it“

“Very calm place, it’s usually quiet and chill to eat there unless you come when the kids at the school next door are out then it turns loud and obnoxious but that’s only on weekdays at around 3:40. The food there is actually good and I like how they are very quick. The only issue is if you don’t have a card and wanna pay cash you gotta awkwardly stand and wait. Pretty chill for a taco bell, didn’t disappoint.“

“The sweetest and kindest staff!! It was post 2am and my friend’s phone died. The workers all tried their best to help as he was new to the city- they found him a makeshift charger and helped him find the quickest route. Also, consistently great quality and care <3 my late night heroes“

“They took forever when my sister and I was in the drive thru, it seemed like it was only one person was in the drive through every person that drove up had to wait a few minutes until we could order, the person rushed us and kept saying “is that it…anything else” constantly. And it threw me off I kept forgetting what she specifically asked for and kept having to say oh and this and he got irritated.“

“I love this Taco Bell. I always go through the drive through or go inside. The tacos meat is always fresh, lettuce, tomatoes good. The service is do friendly and they're nice to kids. Whoever is doing the hiring lately, congrats and thank you. I never got attitude from anyone, just kindness and assistance. Very professional staff, please keep up the good work so I can keep coming!“

“Ive been coming here whenever I’m in the area lately and every single time the food has been tasty! It’s always hot and fresh and not given a nice amount of sauces too. I stopped eating Taco Bell for a while due to the horrible experiences I’ve had at other ones but I love this Taco Bell! I always stop by and enjoy the food. Thank you!“

“Every time i come to this location edwin is very friendly and very possitive, our food doesnt look like it was just tossed together. Super friendly and polite, employes like him dont come along very often, give this young man a raise. Loaction is also very clean when ever its his shift.“

“Ok since the news on the lettuce has everyone scared. These guys are stepping everything up. My food actually looked exactly like it was advertised and tasted great. We also did not get sick we ate the lettuce. Im still impressed with presentation and im never impressed since marketing never translates in real life.“

“I wanted to make a quick order. I was the only one there. I was told to go to the kiosk. Which was very inconvenient as I was hungry and as you know the brain doesn't function as well when you're hungry. And my brain was in fast mode since I was in a fast food establishment. So I was forced to slow down and use my mobile app to order instead. It was difficult but I'm still grateful I was able to humble myself and make it through“

“I eat a lot of Taco Bell. . . Let’s start with that. Today I decided to grab lunch here, first time at this location. Although admittedly the drive through line took a little longer than normal, the quality of the food I got from here, in Taco Bell standards, the best I’ve ever had. All the food had great portions. The temp was perfect. Specifically the Cinnabon delights I got. Normally, Taco Bell has old nasty ones. These were fresh and phenomenal. Just a great experience all around.“

“I really enjoy coming to this Taco Bell because the customer service is on point. I normally go between the hours of 10p& 12:30a. The guy that normally takes my order is Pierre. (Sorry if I spelt it wrong) but he’s very nice, very enthusiastic, and normally when I order, I always mess up someone’s order or say it wrong and he’ll correct me in a good manner and it just feels welcoming. I appreciate people who go above and beyond to make a customer happy, even if it’s at night it’s appreciated that he can still make someone’s day. Bravò“

“Taco Bell is amazing. I appreciate the staffs and managers kindness to me even though I have autism and their food is amazing and really good. Manger Matty and Cece is very nice. The restaurant is in good condition. Amazing tacos and cream soda freeze. Must come back. 10/10.“

“Recently moved to Chicago, longtime Taco Bell fan. This is the nicest location I’ve been to in terms of staff friendliness, curb appeal, cleanliness, and efficiency. The staff evening of 3/27 seemed to get along well with each other were pleasant to customers and the food was great and fresh.

Tried the new confetti cake freeze, it was FIRE I hope they keep it around. Now for the new dessert empanadas… they’re a flop (a worse McDonald’s apple pie), but all the other new value items I tried were great!

Sat down to eat here and had a great meal. Would def come back to this location!“

“The Crunchy tacos were crunchy (how they should be), filled with meat (not cheap on their meat filling {not over filled either). The guy working the front register, also cooking, running the orders out to the cars, cleaning the done in area, also the soda machine, went above and beyond.... WHAT A SUPERHERO! This boy deserves a raise, thank you for your service. (You know who you are, we 2 second chatted about my nephew and his kfc experience). 👋👍“

“My favorite Taco bell location. The staff has always taken great care of me and have been so friendly. Food is exactly how I expect it to be and taste great, been to other locations like the loyola location and the food just doesn't taste as good. I see how chaotic it gets in there but they've always handled it gracefully in those moments.“

“I didn't get any pictures of my food sadly because I was so hungry but it was the best Taco Bell I have had! Made fresh, fast and didn't skimp on the fillings! The people were very pleasant for 11pm... open 24hrs! I wish I would have seen them the night before when we got to Chicago late!“

“Daquan is an excellent person to work with—reliable, attentive, and consistently delivers high-quality results. He communicates clearly, follows through on what he commits to, and brings a positive attitude that makes things run smoother.

What I appreciated most was how he handled our stop at Taco Bell at 2am. Even with it being late and the order being large, he was nice and efficient—getting things done quickly and keeping everything moving without any hassle. Overall, he’s someone you can count on, and I’d be happy to work with him again.“

“This time I didn’t have the munchies, I was just thinking, Taco Bell is literally a block away, why not place an order on their app and go pick it up with my dog? That’s exactly what I did. I hadn’t had Taco Bell in a while, so I went with a Spicy Potato Soft Taco and a Beef 5 Layer Burrito.

When I got there, my order was still being made, but the employees immediately greeted me and let me know it would be ready shortly. The lady making my food was super sweet and friendly. She was prepping my order along with others, but still took the time to be welcoming and engaging. Even though it’s just fast food, it’s nice when staff actually make you feel good about the experience.

The restaurant wasn’t busy, the food was fresh, and everything was exactly what I expected. I grabbed my order, my dog in tow, and it was just a chill, easy little outing. Quick service, friendly staff, and simple, tasty food made it a solid stop.

I’ll definitely come back next time I want something fast and convenient. Nothing fancy, but sometimes that’s exactly what makes it perfect.“

“Tbh, everybody complaining they order take too long, it’s bc you place an order on the IN STORE KIOSK AT 1:30 on a weekend and expect everyone to cater to you?? This store has ALWAYS given what i wan and more, everyone complaining about time came in in last hour of close on weekend, which is completely the customers fault!“

“This Taco Bell has always given us the correct order, and gets our swaps, leave offs and add ons correct. We order a lot of food, have vegatarian request on some and not on others, the crew working after midnight on 7/11/26 got there ship together!“

“The staff here is always very friendly and the food is very good. 5 stars for this.

BUT shame on the owners of this location. Every time I’ve come here the AC is busted. I feel terrible for the workers that have to work in these conditions. It’s been like this for years, every summer. Pony up the money to fix the AC so your hard working, dedicated staff can work in comfort.“

“The staff at this location is hardworking, hospitable, and so kind and accommodating. Amazing service, food was on point, and I comfortably sat inside to eat my food. It is very clean and the vibes were immaculate. I really appreciate how welcomed and taken care of they made me feel.“

“please pay your workers more. its really telling of poor management and bad conditions when service workers hate their jobs, working in an area they probably can’t even afford to live in. give them benefits too because they deserve quality of life thanks“

“I was at Taco Bell very early in the morning of Saturday, January 4, 2025 and there was a group of gentlemen working. I am writing this review because they were the kindest most hard-working young men that I’ve ever encountered at a fast food restaurant. I asked them how New Year’s Eve was and I know that they were so busy and they still had such remarkable And poignant things to say about their experience working so late on New Year’s Eve. They expressed it was hard, but they worked through it. I would be remiss to not express their kindness, maturity, and dedication to being such wonderful employees of Taco Bell. Working in fast food is not easy and patient people are hard to find. Tonight is something I will never forget“

“We couldn't be more complimentary of this Taco Bell location, their team, and especially their manager, Frances. Frances helped us with a huge order for our post-wedding reception after party. She was so accommodating early in the week, put a staffing plan in place, and it couldn't have been more perfect.

Even though it was a Saturday night, likely their busiest time, she made it so simple for a 10 second pickup with everything prepared perfectly in bags, ready to go.

So impressive and we can't thank her and her team enough. We will be back and always fans! Thank you, Frances! Great work and thanks again for making our weekend so fun. See you soon.“

“Listen. I've never been to this taco bell as a sober person. But they have the patience and tolerance of a saint. Is it a long wait sometimes? Yeah. Do the doordashers get their order before you? Absolutely. But their staff works hardThey're going to listen and try to get your order to the right person. Working with drunk people and doordashers is literally the worst and they do it as well as possible. Their staff is the backbone of the franchise and I respect their work.“

“Chicago has Pilsen. It has La Villita. Walking into a Taco Bell here requires accepting that authenticity was never the point.
On those terms, the Elston location delivers. The Crunchwrap Supreme is genuinely well engineered, the Chalupa is reliable, and the Baja Blast is non-negotiable.
Drive-through moves at a reasonable pace and the order accuracy is better than most locations in the city. Not a low bar, but they clear it.
Prices have crept up closer to twelve dollars a combo, which is taco-from-18th-Street money.“

“Honestly? It has REALLY improved aince i last dined in there. The manager and staff are really nice, wven when they are dealing with iigh traffic and rude customers. The food is good, too. Sure. It's a fast food joint, but you would be surprised how much better certain locations are than others. This is one of those locations. The food DOES TASTE BETTER here than the other locations (like 79th and Stony Island, for example....gross), and the service has gotten friendlier. Give them a shot.“

“They've always gotten my admittedly complicated orders correct and are always pleasant. However, I tried to redeem a gift card at this location and found they do not have a scanner. Also, they do not pick up the phone.

Vegetarian options: Can get beans in place of any meat“

“A bit sketchy but consistently good and right around the corner from our house. It’s Taco Bell it’s not michelin level food or service but damn does it hit. I’d love if they revamped the store, managed the homeless and had a little better service but it is what it is“

“These people don’t get paid enough to deal with what they do - it’s a miracle these places stay staffed.
Despite non stop orders revolving in, impatient and rude customers/ delivery drivers bugging them and hovering over them, they still remained perfectly calm and kind. Didn’t catch the names but the two working the evening of April 5th did a great job handling things.“