Taco Bell in Chicago

“The food is always a top tier Taco Bell, but they sometimes mess up my order. However, the guy that works the night shift often with glasses (his voice might also be the drive thru automated message) is maybe the nicest and best customer service guy you could have. You should promote him to manager or give him a raise because he’s the only reason I like this one.“

“Second time getting Taco Bell from here :)
3:50ish pm 11/19/25 DID NOT DISAPPOINT! To whoever keeps this place cleaned up and the food clean & fresh thank you! To who took my order thank you 🙏🏼
I’m not scared to come here to get a warm quick non guilty meal. I went to one where I was disappointed.
But here Chips yum and The lux box my fav what a great deal!(btw I add Doritos shell Instead of regular).“

“The food was amazing Briana was very helpful and nice kind hearted I had a hard time getting my order together and she helped so much I would highly recommend anyone to come here she goes a little to hard for y’all company give her a raise“

“I love this Taco Bell. I always go through the drive through or go inside. The tacos meat is always fresh, lettuce, tomatoes good. The service is do friendly and they're nice to kids. Whoever is doing the hiring lately, congrats and thank you. I never got attitude from anyone, just kindness and assistance. Very professional staff, please keep up the good work so I can keep coming!“

“Its been 20 minutes exactly, when I placed my order. I ordered at 10:02, its currently 10:22

Update: Food was ready, Miscommunication, the girl who is making the food is on Point ! Shout out to her, everything is hot and fresh surprising after 20 min of waiting- Og put 1 star, but hey they surprised me in the end! Regardless, lets make sure we are communicating 👍“

“Stopped by this Taco Bell Cantina on Dearborn after a long day downtown, grabbed a late lunch. Got the Cantina Chicken burrito and a couple crunchy tacos, plus one of those frozen drinks. Food hit different than the regular TB; chicken was actually juicy and the sauce packs were right there so I didn’t have to beg. Place was pretty clean, staff moved quick even with the midday crowd, and the vibe’s way less fluorescent-light depressing than the usual spots. Solid option when you’re stuck in the Loop and craving that specific TB chaos.“

“Every time i come to this location edwin is very friendly and very possitive, our food doesnt look like it was just tossed together. Super friendly and polite, employes like him dont come along very often, give this young man a raise. Loaction is also very clean when ever its his shift.“

“I was given the wrong order at the drive thru but I called the staff and they immediately offered a free meal along with my original order to make up for it and we're extremely friendly and kind and took care of me. Excellent food and service ! Samantha was great“

“Very calm place, it’s usually quiet and chill to eat there unless you come when the kids at the school next door are out then it turns loud and obnoxious but that’s only on weekdays at around 3:40. The food there is actually good and I like how they are very quick. The only issue is if you don’t have a card and wanna pay cash you gotta awkwardly stand and wait. Pretty chill for a taco bell, didn’t disappoint.“

“Visited at 11:30am today. The young man working the drive thru window was incredibly nice and helpful. I wanted to make sure he was recognized for his demeanor and professionalism. I also really love that this franchise offers customers the choice to round up their change to donate to help students, which I gladly did. While the gop tries everything possible to eliminate funding for students and teachers, its nice to know that some businesses put up or shut up. You will always have my business.“

“I want to give a shout out to the day shift manager Tomas. He always has a smile on his face which brings me joy. Great customer service and always good energy. Recently I heard someone complained about him smiling too much. Well, I'm here to say that his smile is everything and has made bad days turn into good days. Keep being you Tomas, the real/ appreciative customers absolutely adore you!!“

“Just had an absolute 10/10 tbell experience from this establishment. Every station must have been ripping because it was hot, fast and delicious. Even had a new menu item (street taco chalupa) and it rocked. Even the chips and cheese were neat and perfectly portion. Nice work team, you nailed it“

“The sweetest and kindest staff!! It was post 2am and my friend’s phone died. The workers all tried their best to help as he was new to the city- they found him a makeshift charger and helped him find the quickest route. Also, consistently great quality and care <3 my late night heroes“

“I went here for Halloween, the service is excellent not just that but there were trick or treaters who had came into the restaurant to ask for candy, the employee behind the counter gave them their candy and swiftly gave us our food as well, I’m overall very satisfied with the service and attention to detail that the workers give, thank you Taco Bell!“

“I really enjoy coming to this Taco Bell because the customer service is on point. I normally go between the hours of 10p& 12:30a. The guy that normally takes my order is Pierre. (Sorry if I spelt it wrong) but he’s very nice, very enthusiastic, and normally when I order, I always mess up someone’s order or say it wrong and he’ll correct me in a good manner and it just feels welcoming. I appreciate people who go above and beyond to make a customer happy, even if it’s at night it’s appreciated that he can still make someone’s day. Bravò“

“Ive been coming here whenever I’m in the area lately and every single time the food has been tasty! It’s always hot and fresh and not given a nice amount of sauces too. I stopped eating Taco Bell for a while due to the horrible experiences I’ve had at other ones but I love this Taco Bell! I always stop by and enjoy the food. Thank you!“

“They took forever when my sister and I was in the drive thru, it seemed like it was only one person was in the drive through every person that drove up had to wait a few minutes until we could order, the person rushed us and kept saying “is that it…anything else” constantly. And it threw me off I kept forgetting what she specifically asked for and kept having to say oh and this and he got irritated.“

“They were such a delight, the person taking my order possibly the manager, gave me the best customer service I received at a fast food chain in forever. It was at 6:40 Friday, August 14th 2026 just saying that so she gets credit! 10 stars!! 🤩“

“I eat a lot of Taco Bell. . . Let’s start with that. Today I decided to grab lunch here, first time at this location. Although admittedly the drive through line took a little longer than normal, the quality of the food I got from here, in Taco Bell standards, the best I’ve ever had. All the food had great portions. The temp was perfect. Specifically the Cinnabon delights I got. Normally, Taco Bell has old nasty ones. These were fresh and phenomenal. Just a great experience all around.“

“This is hands down the best tasting taco bell I know of. Literally no other taco bell competes. When my friends visit me from out of town i take them to this specific taco bell and they all say it’s the best taco bell they’ve ever had. You guys all deserve raises you make dank food.“

“My favorite Taco bell location. The staff has always taken great care of me and have been so friendly. Food is exactly how I expect it to be and taste great, been to other locations like the loyola location and the food just doesn't taste as good. I see how chaotic it gets in there but they've always handled it gracefully in those moments.“

“Tbh, everybody complaining they order take too long, it’s bc you place an order on the IN STORE KIOSK AT 1:30 on a weekend and expect everyone to cater to you?? This store has ALWAYS given what i wan and more, everyone complaining about time came in in last hour of close on weekend, which is completely the customers fault!“

“please pay your workers more. its really telling of poor management and bad conditions when service workers hate their jobs, working in an area they probably can’t even afford to live in. give them benefits too because they deserve quality of life thanks“

“Daquan is an excellent person to work with—reliable, attentive, and consistently delivers high-quality results. He communicates clearly, follows through on what he commits to, and brings a positive attitude that makes things run smoother.

What I appreciated most was how he handled our stop at Taco Bell at 2am. Even with it being late and the order being large, he was nice and efficient—getting things done quickly and keeping everything moving without any hassle. Overall, he’s someone you can count on, and I’d be happy to work with him again.“

“The Crunchy tacos were crunchy (how they should be), filled with meat (not cheap on their meat filling {not over filled either). The guy working the front register, also cooking, running the orders out to the cars, cleaning the done in area, also the soda machine, went above and beyond.... WHAT A SUPERHERO! This boy deserves a raise, thank you for your service. (You know who you are, we 2 second chatted about my nephew and his kfc experience). 👋👍“

“The ladies that were working this day were fantastic! We were In Chicago on vacation and had never been to a Catina before. The ladies that took our order and made our food were SO friendly, Fun and considerate!! The boozy freezes were SO good AND my soft tacos had SO much meat!! I can’t even find the meat on my tacos at my local Taco Bell’s in Oregon lol.
Thanks for making our first time fun ladies!!“

“This Taco Bell has always given us the correct order, and gets our swaps, leave offs and add ons correct. We order a lot of food, have vegatarian request on some and not on others, the crew working after midnight on 7/11/26 got there ship together!“

“Went through the drive-through at 9:45 PM on a Sunday night and got excellent service from a two person crew. Young lady that was working the window was very patient when I didn’t even know my order overall attitude was exceptional and I appreciate exceptional customer service thank you so much for making the end of my night pleasant.“

“I was at Taco Bell very early in the morning of Saturday, January 4, 2025 and there was a group of gentlemen working. I am writing this review because they were the kindest most hard-working young men that I’ve ever encountered at a fast food restaurant. I asked them how New Year’s Eve was and I know that they were so busy and they still had such remarkable And poignant things to say about their experience working so late on New Year’s Eve. They expressed it was hard, but they worked through it. I would be remiss to not express their kindness, maturity, and dedication to being such wonderful employees of Taco Bell. Working in fast food is not easy and patient people are hard to find. Tonight is something I will never forget“

“The staff and the night manager are great. Especially the manager that’s there most nights. Always great and making sure things are running right. HOWEVER, the AC doesn’t work and hasn’t been for most of the summer. It’s an absolute shame that a company like Taco Bell has these good workers working in these conditions. One night we were in there and someone’s phone said it was 98 degrees. And it totally felt accurate. Tonight same thing SUPER HOT conditions. Taco Bell makes good money. Especially at this location where the prices are even higher since it’s near the college. They need to make it a safe environment for them.“

“Just had the best experience with Sharnae. Customer service was impeccable! Took her time to explain the menu, was extremely patient with my indecisiveness and was simply a genuine, kind soul! Thank you for your kindness. Taco Bell has a gem!“

“The staff at this location is hardworking, hospitable, and so kind and accommodating. Amazing service, food was on point, and I comfortably sat inside to eat my food. It is very clean and the vibes were immaculate. I really appreciate how welcomed and taken care of they made me feel.“

“A bit sketchy but consistently good and right around the corner from our house. It’s Taco Bell it’s not michelin level food or service but damn does it hit. I’d love if they revamped the store, managed the homeless and had a little better service but it is what it is“

“I had the best experience at this location. I came 20 minutes before closing time and was treated so nicely. I had a special request for my food and they were so accommodating. Alex and Dre were amazing, they made our food so fast, accommodated us right before their shift was over, and everything tasted great. Huge shout out to amazing staff.“

“We couldn't be more complimentary of this Taco Bell location, their team, and especially their manager, Frances. Frances helped us with a huge order for our post-wedding reception after party. She was so accommodating early in the week, put a staffing plan in place, and it couldn't have been more perfect.

Even though it was a Saturday night, likely their busiest time, she made it so simple for a 10 second pickup with everything prepared perfectly in bags, ready to go.

So impressive and we can't thank her and her team enough. We will be back and always fans! Thank you, Frances! Great work and thanks again for making our weekend so fun. See you soon.“

“It was very nice place. They got kiosk so it eliminates the need for a cashier but if you need to use the bathroom make sure to ask them first. Bathrooms aren't always open. The device isn't bad they just get busy because they're next to the stadium. But the bathrooms are clean and there is always toilet paper so yeah.“

“Chicago has Pilsen. It has La Villita. Walking into a Taco Bell here requires accepting that authenticity was never the point.
On those terms, the Elston location delivers. The Crunchwrap Supreme is genuinely well engineered, the Chalupa is reliable, and the Baja Blast is non-negotiable.
Drive-through moves at a reasonable pace and the order accuracy is better than most locations in the city. Not a low bar, but they clear it.
Prices have crept up closer to twelve dollars a combo, which is taco-from-18th-Street money.“

“They've always gotten my admittedly complicated orders correct and are always pleasant. However, I tried to redeem a gift card at this location and found they do not have a scanner. Also, they do not pick up the phone.

Vegetarian options: Can get beans in place of any meat“