Customers` Favorites
“mhhm good coffee kept me warm last winter when lotteried out 3 weeks in a row last winter while at journeys“
Customers` Favorites
“Wonderful donuts!! Better than Dunkin’!! Let’s support the small businesses“
Customers` Favorites
“I tried the donuts from Mini Donut Factory, and it was unforgettable! These little masterpieces literally melt in your mouth—fresh, fluffy, and incredibly delicious. If you’re looking for something special to treat yourself or your loved ones, this is the place. Highly recommend!“
Customers` Favorites
“My 4 year old son loved it here!!! He was so proud to have designed a donut (which was actually just the cookies and cream option from the menu) but he watched them make it and decorate it and then showed it to everyone he passed. He said they were the BEST donuts he’s ever had! I had the cold brew with sweet cream which was solid.“
Customers` Favorites
“Everyone keeps talking about the cakes but everyone has been missing out on the absolutely 5 star cookies! We were able to try these at work, thanks to the absolutely wonderful donation of their products to help share with the community on Friday’s and for this we are so grateful and want to wish you good luck because the taste is wonderful!“
Customers` Favorites
“I come here because they do pour-overs. Really Good pour-overs. (If they're busy, multi-tasking staff may miss the correcting timing so the extractions are suboptimal and may alter the taste in the negative.) But still a great coffee - I'm nitpicking.
I enjoy this more than the other places in Libertyville because the barista's really know their products - every one I've talked with has been able to discuss each coffee with knowledge that helps me learn. And oh so friendly, nice people who work there.
Pastry choices are limited, so-so in taste, and too sugary for me (donuts, muffins) They could use some nice croissants, chocolate croissants, morning buns, etc. If they partnered with Hewn Bakery it would be perfect. (I will often get coffee to go, and bring my own Hewn to eat outside at the benches.)“
Customers` Favorites
“I was just passing through on a solo trip and saw how cute this shop looked on the outside and decided to duck in! Super cute and cozy atmosphere for being a smaller shop, featuring super cute croissant waffles and the best peach oolong tea I've encountered. And I've tried A LOT of Bubble Tea places. I'll keep this place on my radar when I come back!!“
Customers` Favorites
“Great place!! Definitely will recommend to everyone!!“
Customers` Favorites
“A huge THANK YOU to Central Continental Bakery for creating the most beautiful, delicious cake for my daughters baby shower. I cannot tell you how many guests asked me where it was from. Their attention to detail is extraordinary. Their patience (Bobby) was above and beyond and he really listened to my description of what I was trying to achieve. THANK YOU! Thank you for making our special day even that much more beautiful!“
Customers` Favorites
“Great Chocolate treats and ice cream“
Customers` Favorites
“Friendly service and great donuts!“
Customers` Favorites
“Great variety of specialty donuts“
Customers` Favorites
“Very happy this place changed owners. They've cleaned up the massive dining area and the atmosphere is nice and welcoming again. The donuts are great again and the staff are friendly and enjoy telling you about all the donuts.
I'd stayed away from this place since last year because the prior owner ran it into the ground and the staff were rude teens always on their phones. It's great to see this place turned around. I look forward to coming back A LOT.“
Customers` Favorites
“Chicken and Waffles!!!! Now that there’s a loyalty program I’m going to bring more friends there.“
“Great tasting donuts, they are very light cake donuts with quality toppings. Perfect portion size. Very friendly staff.“
Customers` Favorites
“Honestly I’ve never been the type to get hot coffee instead of frappes but since I was sick, I needed to drink hot things instead of cold. But I decided to try this place out! I decided to get a red velvet donut with a hot mint hot chocolate. When I first ordered, one guy with dirty blonde hair was quick to give me service when I wanted donuts and he was kind about the fact that he only meant donuts when I tried to order drinks XD anyways the line went by pretty quickly even though I was like the 5th person in line. Anyways, the mint hot chocolate was made pretty quickly and I would say it’s like a 5 minute wait. When I tried the mint hot chocolate, it was so good. I really love mint flavored items and this one hits the spot for me and it wasn’t even tongue burning hot like how other places would make it. It was a perfectly hot temperature and it wasn’t cold either (no crap but wtv). It was awesome, if I was a rich person I would give them a 50 dollar tip. Anyways the red velvet would be a solid 8/10 because it doesn’t rlly taste like red velvet but more to a chocolate donut but it was still pretty fluffy and good so no hate. The mint hot chocolate though a 10/10. Anyways the cashier was a girl with dark girl and black glasses and she’s was very nice! As a cashier myself, I lowkey SUCK at customer service since I have a problem when it comes to my smile and stuff but this girl was very friendly and she seemed pretty cheerful to her customers! Alright it was so good that I decided to go back with my sister and she got a… I kinda forgot I think it was a croissant donut (idk how to spell but alright), and she ended up with a messy mouth ngl, she gave the donut a 8/10. The girl who served us was also pretty quick with it, I think her name was Monty? I didn’t really get a good look at her name tag but it’s wtv. But she was pretty nice but she was like LOCKED IN on her work. Anyways I appreciate her dedication to her job. First time doing a review btw, but I would definitely come back for that mint hot chocolate, I wished I had money to tip the employees ✌️“
Customers` Favorites
“Always perfect coffee. Fresh, never stale. The staff, especially Chello is the best.“
Customers` Favorites
“Best ice cream ever!!!! I am an ice cream snob when I’m on vacation. I have to have it every day and I walked miles to that ice cream parlor this week the owner and the boy Jake that worked there was such awesome people too. I will definitely be back. I went tonight because I’m leaving in the morning sorted caramel chunk.!!!! you will not be disappointed“
Customers` Favorites
“Morning shift workers help you out in any way you want very nice food quality and drinks
Parking: Two girls in the morning I don't know their names help me make a drink that was can cancel from the menu they did a great job“
Customers` Favorites
“Love that Dunkin.Donuts in Highland Park good muffins good tea service with a smile“
Customers` Favorites
“I stopped by this Dunkin’ location earlier today and was very impressed with the level of service and overall atmosphere. The staff was efficient, courteous, and attentive, even during a busy morning rush. My order was prepared quickly and exactly as requested, and the location was clean and well-maintained.
It’s always refreshing to start the day with great coffee and such positive customer service. Thank you to the team for maintaining such high standards—I’ll definitely be returning. Highly recommend this rather than the Touhy nor the Lockwood location.“
Customers` Favorites
“There is no drive-through!!!In-person service was fastTried the New Mini everything bagel, and very little cream cheese is in the bagel.The bagels are soft ?.The taste of the bagels isn't the same.I would buy it again just for a small snack ? to have.“
Customers` Favorites
“fresh donuts and the coffee“
Customers` Favorites
“I love this Dunkin Donuts!!! They have the best customer service and the crew there are so friendly and very efficient. My coffee is always tasting Super Delicious! Thank you Azucena, Joel and Hardik for the amazing service you give to us❤️ #LoveDD“
Customers` Favorites
“The other reviews are like Karen’s cause this is the best Dunkin in the glenview area. The donuts are always FRESH!!! I can only come here for donuts now because they are the best at this location. Staff is always friendly to me and I’ve never had any issues. Thanks to all the staff for their hard work :)“
Customers` Favorites
“I mean, it’s Dunkin- if you’re expecting a Gordon Ramsey experience, you’re the problem. Coffee is decent unlike other places that make coffee kind of watery. Donuts are alright, not a huge fan of donuts but impressed with their specialty donut of the month ?“
Customers` Favorites
“This squirrel ?️ needed to get out and wanted a bike ride, first time visiting this DD and am very pleased. Staff of Three was ready and friendly ? (well it is 645 am on a Sunday so I can emphasize).
I don't like using the walk up self order, but they clued in and took my order in human mode, which I appreciate. The staff noticed I might be sitting in and did a double check of the dinner area, which was good and clean. I did chose to stay outside,it's a nice Sunny morning. I hope to visit Offen.“
Customers` Favorites
“The staff here are honestly miracle workers. I usually come to this location on the weekend before I go to work every time they have a crazy long line in the drive-through and have a line to the door inside. I’ve seen three workers max at this location yet they get my order out quick and it’s always correct and on top of that. They are very nice people. Meanwhile, the dunkin by my house will have eight workers and half the customers and you’ll be waiting triple the time you would be spending here. Hopefully the owners of this Dunkin appreciate their workers. 🍩☕️“
Customers` Favorites
“The Dunkin’ on Northwest Hwy in Mount Prospect is always outstanding. The service is fast, the staff is friendly, and everything is consistently fresh. I usually stop by in the evening, and I’ve never been disappointed. The drive-thru runs smoothly, the team works efficiently, and nobody beats the coffee at this location. Excellent customer service every time.“
Customers` Favorites
“I only got one ice tea and 1 ice coffee I wish that I could get a donut but I'm a diabic“
Customers` Favorites
“I went through the drive-through and ordered a” Cappuccino Blast(coffee with vanilla ice cream and ice plus whipped cream and cinnamon).
Last time o came here for this the service was a bit slow but this time they were quick with it! And it tasted great! I’ll definitely be back.“
Customers` Favorites
“Okay so some of the negative reviews are about the prices so I'll get that out of the way first. It is slightly more expensive than most dunkins I would say by 10%. That being said, the quality of the doughnuts are so much better. Like they aren't the chain Dunkin doughnuts they are different. You can make fun of me all you want but come try these damn doughnuts they are the best Dunkin doughnuts I ever had! They cooked the egg bites perfectly. My bagel and cream cheese was done extra toasty like I asked and it's perfect! They also did my coffee perfect too! Large mocha cream no sugar and it's perfect!Definitely coming back if I'm in the area“
Customers` Favorites
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“Wow, what an experience at this coffee shop! The customer service could use some improvement and training, but I'm optimistic they'll get there. The staff seemed a bit overwhelmed, but I'm giving them the benefit of the doubt. I hope they're doing okay. Management, please consider offering more training on customer service.I ordered an iced coffee, specifically asking for a large size. The lady taking my order didn't follow up about cream, sugar, or any additional items. It was a bit disappointing, especially since this coffee run is supposed to kickstart your day. Nevertheless, I'm looking forward to giving them another chance!“