McDonald's in Naperville

“The food tasted Great and customer service was incredible. I can tell The Owner and The Managers really care about their customers, because they reach out via google maps especially when customers aren’t satisfied. It’s nice to have a place to get a quick meal in during Lunch Break. Thank you !“

“It was good and everything was cooked right and the waitress who brought our food was so sweet and nice! They were extremely busy on the inside. Almost no tables. I’m on a wheelchair and I was able to find a seat but more so in the back and it was hard to talk across the table due to the amount of people. But overall it was good.“

“Same monotone person two days in a row taking orders through the drive thru. Not rude but no welcoming, conversational friendly tone in her voice whatsoever. Just all business. I work for one of the most popular retailers on the planet, and we offer the most welcoming customer service around.

The two orders of large fries I ordered yesterday were made perfect, were fresh and hot. Perfect texture.

Tonight, one night later, I stopped by to get a hot fudge sundae for a family member and ordered extra hot fudge. I was charged .35 cents extra but absolutely was not given any extra hot fudge.

The reason I have atmosphere three stars is because the drive thru on the LEFT side has such a NARROW, tight, major left turn diameter space that it leaves little space to turn comfortably, and the concrete curved curb chew into my finished front, right passenger side wheel causing about $300 dollars damage to it! I felt I couldn’t report this and would be told from any McDonald’s rep that I’d be on my own and have to deal with it myself.

If a Manager or the owner teads this wants to assist me in this I would greatly appreciate it!

Parking: If you go through, the drive-through proceeded with caution, since if you don’t turn on just the right curved, turning radius, your right front tire will hit the concrete turn barrier and possibly destroy your tire or your rim.“

“Jesus is such a friendly & courteous young man. He works with great pride & always willing to help. I have never seen him greet anyone without a warm smile & a pleasant hello. I dont know his job title, but he definitely fits the description of a manager, to lead by example. It doesn't matter the time or day...Jesus is an awesome representation of this establishment. You are appreciated...continued blessings🙌🏽🙌🏽🙌🏽“

“It's a McDonald's nothing spectacular go here to get cheap food. They have happy meals for kids.. kids like happy meals. This particular location the staff is pretty friendly.
Occasionally from time to time you will ask for something fresh and they will ask you to pull up to the next window and they might forget about you. It doesn't happen all the time but it does happen and you have to go inside and get stuff straightened out.
But besides that I guess it's coo. The ice cream and milkshake machines always work I've never had an issue where it didn't work so that's that's a positive good job McDonald's.
The decor is a little modern now I'm not sure how I feel about that you don't get that nostalgic feeling that you used to get back in the day now it's more like everything else. Occasionally you even have to talk to a robot to order your food if you go inside I'm not sure how I feel about that but it's not as bad as Wendy's where you going to talk to the robot outside I don't understand that at all it's actually quite dumb“

“Maribel really took care of me after one the employees put onions in my burger after I told them I had an onion allergy. I'm really happy with my experience because she went above and beyond to make sure I was good. We need more people like her. I can tell she does a great job of keeping everything in order!“