Charleys Cheesesteaks
$ • Cheesesteaks, Fast Food, Sandwich ShopsAbout Charleys Philly Steaks
Customers' Favorites
Watermelon Strawberry Lemonade
Chicken Philly Steak
Mozzarella Sticks
Ketchup Packet S
Original Fries
Ultimate Fries
Mayo Packet S
Charleys Philly Steaks Reviews
84 ratings
Share your opinion about Charleys Cheesesteaks
Did a little shopping at the HIP and stopped by the food court to grab a quick lunch to go. Figured I'd give Charleys a try since it's been a hot minute since I've had a Philly cheese steak sandwich. I ordered one of their original cheese steaks and a regular fries. Waited about 5 minutes for my order. Their service is quick and efficient. Was handed my food and I raced home as fast as my fat little furry hind quarters could carry me. The food was pretty good! I think my only...read full review
I had a great experience at Charleys Cheesesteaks in Norridge. The food was fresh, hot, and made exactly how I ordered it. The cheesesteak was packed with flavor, and everything came out quickly.
What really stood out was the excellent customer service. The staff was friendly, welcoming, and attentive from the moment I walked in. A special thank you to Noemi, who went above and beyond to make sure my order was perfect and that I had a great experience. Her positive attitude...read full review
What really stood out was the excellent customer service. The staff was friendly, welcoming, and attentive from the moment I walked in. A special thank you to Noemi, who went above and beyond to make sure my order was perfect and that I had a great experience. Her positive attitude...read full review
I’ve visited this restaurant several times and have always had a positive experience. The staff is friendly and welcoming, and the restaurant is clean and well maintained. One thing I especially appreciate is that the cashiers always take the time to confirm my order and asks if I want all the ingredients on my sandwich instead of making assumptions. They also double-check the order before charging, which helps make sure everything is correct The attention to detail and...read full review
Hours
| Monday | 11AM - 7PM |
| Tuesday | 11AM - 7PM |
| Wednesday | 11AM - 7PM |
| Thursday | 11AM - 7PM |
| Friday | 11AM - 7PM |
| Saturday | 11AM - 7PM |
| Sunday | 12 - 6PM |
Charleys Cheesesteaks is a popular spot in the mall, known for its gourmet French fries with cheese and bacon. However, some customers have had disappointing experiences with the restaurant's service and food quality. There have been instances where the fries were under-cheesed and customers were asked to pay extra for more, which was perceived as greedy. Additionally, some sandwiches have been poorly prepared, with meat falling out and leaving the bread dry. Despite its good food, Charleys Cheesesteaks needs to improve its service and consistency to meet customer expectations.