Potbelly Sandwich Shop

American, Fast Food, Salad

816 Skokie Blvd, Northbrook
(847) 291-6613


Take-Out/Delivery Options


Reviews for Potbelly Sandwich Shop

This review is in comparison to all other Potbelly's that I've been to. I can easily say that this Potbelly's location is the best! Food is good and quality is consistent. Some places have sandwiches/cookies/shakes that are hit or miss - this location always gets it correct. But the thing that makes this Potbelly the best in my opinion are the staff and their customer service. The customer service here is easily the best!

I usually go to the potbelly in evenston witch is amazing. But I started going to this one and it is horrid. I order pasta there 4 times and it has been bad every time. One time it was overcooked, sometimes burnt. Sometimes both. But today I had it I got home and it was chewy, like a gummy. Mac and cheese should not be chewy. I am so tired of this. It is not expensive but it is not cheap. For the 3.26 I spent on it I could have bought a box of past to feed 3. THIS IS UNACCEPTABLE.

Ridiculously slow service. My sandwich sat getting cold while some guy sat in the back room twiddling his thumbs. One guy worked the line with his AirPod in his air. I must be an old man now. Speaking of which... all I know how to do is complain anymore. I hereby promise to leave a 5 star review for the next somewhat positive experience I have.

More Reviews(67)


Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 6PM
Sunday 10AM - 6PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.