Customers` Favorites
Customers` Favorites
“I’ve been coming to this location since I moved to the neighborhood just because it’s the most convenient to me. The type of service I get is extremely different from what time of day I happen to visit. I’ve been in at 11 and received snappy service and cold and soggy food. This past week I’ve visited a few times in the late afternoon and seen the exact opposite. The two people running the store were extremely friendly and attentive, made sure they got my order right and made me delicious food. One day in particular there was a bit of a wait maybe 5 minutes or so and the young woman was very sorry for the wait and gave me a free extra donut as an apology. During the time I spent in the store I noticed them having a great time working together which reminds me of working at Dunkin with my college roommate a few years ago. It’s so nice. Morning crew needs to learn a lesson from these two. Especially about those hash browns. I hated the cold and soggy hash browns that morning crew gave me. But the nice hot and crispy ones that the young lady gave me were perfect. I will no longer accept hash browns or food from any other employee besides her. The tall man in the morning with dark hair is the most unpleasant to be around. Obviously hates his job. Needs to be fired as he is extremely rude and never smiles. The woman that’s usually with him seems way too defensive all the time. Can’t even acknowledge there was an issue with my order without her giving attitude immediately. I will only be coming in the afternoons from now on
Vegetarian options: Egg and cheese croissant, hash browns, stuffed mini bagels“
Customers` Favorites
“We called this Dunkin to place a very large order (over 150 donuts and coffee) for a work event. All the staff were helpful and had items sorted and ready for us ahead of time, ready to put in our cars. Farha was also extremely proactive and helpful with making sure everything was correct and organized for us. Thank you!“
Customers` Favorites
“mhhm good coffee kept me warm last winter when lotteried out 3 weeks in a row last winter while at journeys“
Customers` Favorites
“Wonderful donuts!! Better than Dunkin’!! Let’s support the small businesses“
Customers` Favorites
“I tried the donuts from Mini Donut Factory, and it was unforgettable! These little masterpieces literally melt in your mouth—fresh, fluffy, and incredibly delicious. If you’re looking for something special to treat yourself or your loved ones, this is the place. Highly recommend!“
Customers` Favorites
“Today was my first time going there. Doughnuts were absolutely fresh! Will be back! Thanks!“
Customers` Favorites
“So many delicious drinks to choose from & they are always quick! ☺️“
Customers` Favorites
“Thank you so much, Duck Donuts for making 100 plus donuts fresh to order for our amazing homeowners at Aloha Construction, Inc. Our families enjoyed getting your warm and delicious donuts delivered this evening on this cold night. Also, Maulesh thank you for making Evelyn her special donut while we got to enjoy watching you make our special order and getting Thank You's wrote.🥳🍩🙌“
Customers` Favorites
“We read about Joe Doughnut Itasca and thought we would give it a try…pulled up to a Shell gas station?!? Wow we were pleasantly surprised. Can’t begin to say enough good things about this place…not gas station food, custom fresh made to your liking off their full menu. Doughnuts were great, flapjacks were outstanding. Great variety of coffee products - regular, cold brew, lattes etc. The staff were warm and friendly, making you feel at home and explaining the menu to you. Met the co-owner, wonderful lady with passion for this place. Can’t believe it has been open for over 2 years. Great kept little secret. Will be back to try more of the menu!“
Customers` Favorites
“The best donuts that I’ve had in years! Great service and omg yum!“
Customers` Favorites
“Hands down the best red velvet donuts in Illinois!! Don’t go anywhere else for amazing and variety of donuts!“
Customers` Favorites
“Great place!! Definitely will recommend to everyone!!“
Customers` Favorites
“A huge THANK YOU to Central Continental Bakery for creating the most beautiful, delicious cake for my daughters baby shower. I cannot tell you how many guests asked me where it was from. Their attention to detail is extraordinary. Their patience (Bobby) was above and beyond and he really listened to my description of what I was trying to achieve. THANK YOU! Thank you for making our special day even that much more beautiful!“
Customers` Favorites
“we love these healthy treats!“
Customers` Favorites
“Great teas and doughnuts sunrise is my favorite !!“
Customers` Favorites
“Friendly service and great donuts!“
Customers` Favorites
“Great Chocolate treats and ice cream“
Customers` Favorites
“We tried two slices of cake and two pastries. The cakes were absolutely amazing — so light, fluffy, and delicious! We’ll definitely be coming back for more and can’t wait to try other flavors. The pastries looked beautiful, but we weren’t big fans of the filling — it had a pudding-like texture that just wasn’t to our taste. Still, that’s a personal preference, so I’m not taking off any stars for it!“
Customers` Favorites
“Who doesn’t love Krispy Kreme? Their donuts were incredibly fresh and absolutely delicious! If you haven’t tried their new maple donut yet, you’re seriously missing out. You can’t go wrong with the classic glazed or the chocolate iced filled donuts either—so good! I definitely recommend them and will happily remain a loyal customer.“
Customers` Favorites
“Longstanding location offering fresh and delicious donuts. The best of the best in terms of the big donut chains. Friendly, welcoming staff.“
Customers` Favorites
“Chicken and Waffles!!!! Now that there’s a loyalty program I’m going to bring more friends there.“
Customers` Favorites
“Honestly I’ve never been the type to get hot coffee instead of frappes but since I was sick, I needed to drink hot things instead of cold. But I decided to try this place out! I decided to get a red velvet donut with a hot mint hot chocolate. When I first ordered, one guy with dirty blonde hair was quick to give me service when I wanted donuts and he was kind about the fact that he only meant donuts when I tried to order drinks XD anyways the line went by pretty quickly even though I was like the 5th person in line. Anyways, the mint hot chocolate was made pretty quickly and I would say it’s like a 5 minute wait. When I tried the mint hot chocolate, it was so good. I really love mint flavored items and this one hits the spot for me and it wasn’t even tongue burning hot like how other places would make it. It was a perfectly hot temperature and it wasn’t cold either (no crap but wtv). It was awesome, if I was a rich person I would give them a 50 dollar tip. Anyways the red velvet would be a solid 8/10 because it doesn’t rlly taste like red velvet but more to a chocolate donut but it was still pretty fluffy and good so no hate. The mint hot chocolate though a 10/10. Anyways the cashier was a girl with dark girl and black glasses and she’s was very nice! As a cashier myself, I lowkey SUCK at customer service since I have a problem when it comes to my smile and stuff but this girl was very friendly and she seemed pretty cheerful to her customers! Alright it was so good that I decided to go back with my sister and she got a… I kinda forgot I think it was a croissant donut (idk how to spell but alright), and she ended up with a messy mouth ngl, she gave the donut a 8/10. The girl who served us was also pretty quick with it, I think her name was Monty? I didn’t really get a good look at her name tag but it’s wtv. But she was pretty nice but she was like LOCKED IN on her work. Anyways I appreciate her dedication to her job. First time doing a review btw, but I would definitely come back for that mint hot chocolate, I wished I had money to tip the employees ✌️“
Customers` Favorites
“Update 05/18/2023 - stellar service! I’m partially disabled. The app was being stupid and would not let me place my order, so I called inside. The lady at the counter took my order, came outside for my card, brought out my food. This is what I call service. Thank you for your personal touch. I APPRECIATE YOU!!!“
Customers` Favorites
“The breakfast of champions! Consistent wherever you go...“
Customers` Favorites
“Best ice cream ever!!!! I am an ice cream snob when I’m on vacation. I have to have it every day and I walked miles to that ice cream parlor this week the owner and the boy Jake that worked there was such awesome people too. I will definitely be back. I went tonight because I’m leaving in the morning sorted caramel chunk.!!!! you will not be disappointed“
“I have visited this location a few times and have had amazing service. I decided to write a review and was very surprised by some of other people’s comments. My experiences here have been the best in a long time. The inside is clean and well organized and the staff works really hard to take care of all their customers. There is definitely a language barrier but with patience and kindness the service is unmatched. This will be my go-to location going forward.“
Customers` Favorites
“good Coffee Good donuts Best ever i love it lol!!!“
Customers` Favorites
“I love stopping by Dunkin' Donuts at 477 W Golf Rd! This location is open 24/7, which is perfect for my late-night cravings or early morning runs. The staff is consistently friendly and efficient, making every visit a breeze.
The coffee is always fresh and delicious—my go-to is the iced caramel latte, and it never disappoints! They have a great selection of donuts and snacks, too. I especially enjoy their Boston cream donuts—they're simply the best!
The atmosphere is cozy, and it’s a nice place to relax with a cup of coffee or grab a quick bite. Plus, the drive-thru service is super convenient when I’m on the go.
If you're in the area and looking for a reliable coffee shop with great service, I highly recommend Dunkin' Donuts! I’ll definitely keep coming back!“
Customers` Favorites
“There is no drive-through!!!In-person service was fastTried the New Mini everything bagel, and very little cream cheese is in the bagel.The bagels are soft ?.The taste of the bagels isn't the same.I would buy it again just for a small snack ? to have.“
Customers` Favorites
“⭐️⭐️⭐️⭐️
I can’t say enough about how wonderful the customer service is at this Dunkin’! I’m not sure if the gentleman who is usually at the drive-thru window is the manager or the owner, but he is absolutely phenomenal. He goes above and beyond every time, and what means the most to me is how kind and patient he is with my dog, who can be reactive and protective. That level of kindness and understanding is rare to find these days, and it truly goes a long way. It’s not just about coffee here—it’s about community, and that’s exactly what he brings. Thank you for making every visit such a positive experience!“
Customers` Favorites
“I love this Dunkin Donuts!!! They have the best customer service and the crew there are so friendly and very efficient. My coffee is always tasting Super Delicious! Thank you Azucena, Joel and Hardik for the amazing service you give to us❤️ #LoveDD“
Customers` Favorites
“I mean, it’s Dunkin- if you’re expecting a Gordon Ramsey experience, you’re the problem. Coffee is decent unlike other places that make coffee kind of watery. Donuts are alright, not a huge fan of donuts but impressed with their specialty donut of the month ?“
Customers` Favorites
“This squirrel ?️ needed to get out and wanted a bike ride, first time visiting this DD and am very pleased. Staff of Three was ready and friendly ? (well it is 645 am on a Sunday so I can emphasize).
I don't like using the walk up self order, but they clued in and took my order in human mode, which I appreciate. The staff noticed I might be sitting in and did a double check of the dinner area, which was good and clean. I did chose to stay outside,it's a nice Sunny morning. I hope to visit Offen.“
Customers` Favorites
“The Dunkin’ on Northwest Hwy in Mount Prospect is always outstanding. The service is fast, the staff is friendly, and everything is consistently fresh. I usually stop by in the evening, and I’ve never been disappointed. The drive-thru runs smoothly, the team works efficiently, and nobody beats the coffee at this location. Excellent customer service every time.“
Customers` Favorites
Customers` Favorites
“Had to get my favorite coffee iced pumpkin coffee“
Customers` Favorites
“The DIY donut kits they have are super fun! Great Easter morning activity. Thanks Dunkin! 🍩“
Customers` Favorites
“this location serves up a box of joe for me each Saturday which I bring to my business to serve my own customers.... they are always prompt, friendly and willing to supply a few extra cups knowing that I'll be serving up many cups of coffee each Saturday morning ☕☕☕“
Customers` Favorites
“I don't generally expect five star service at a franchised coffee stop, but this is my regular Dunkin these days due to office proximity and they've really never fumbled once (in ways other locations will REGULARLY fumble). The consistency is dependable.“
Customers` Favorites
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“This the only Dunkin that actually makes the drinks consistently correct every time! I’ve been to MANY dunkins and as I am from the city (family local). The best part after getting a perfect brew is the sweet man working. I’m not sure if he’s a manager but he is so sweet and I love seeing his smiling face every time I go! I wish I knew his name so I could give him credit.“