Customers` Favorites
“Came here after bad service at the Glen Carbon location. The ladies could not have been nicer. They acknowledged us right away, even though they were busy, and stayed very pleasant throughout our visit. The food was great. We appreciate it.“
Customers` Favorites
“The staff is amazing. I’ve lived in the area for 2 years now and this is the best customer service that I’ve experienced since I’ve been here. Very warm welcome, very patient, and helpful. I found a new Subway after visiting 4 other stores around that were a total let “
Customers` Favorites
“Food was good and fresh. Peeps running the place struggled to pay attention to what the order was and needed repeats of questions they had just immediately asked. Not a huge detail, just a little scattered and not real busy. Place is tiny and parking lot is right, hence the 3 for atmosphere. Layout is weird and hard for people to que up and order.“
Customers` Favorites
“Everything is so fresh and always Proportioned the same every time I go there. Just delicious 🙌🏼“
Customers` Favorites
“The staff was very welcoming and the food was good.“
Customers` Favorites
“I came here to grab lunch for my family and the OWNER was working the register . He was absolutely delightful and our food was phenomenal. Ownership like this is what America is made of. We will definitely be back and recommend 10/10!“
Customers` Favorites
“I have been here 4 times in the last 2 weeks always amazing food, fast service, and a warm greeting from the amazing staff. My favorites are the meatball sub, sub on a club no mayo or mustard add ranch, and the hook and ladder. Definitely stop in and get an amazing lunch or dinner and don’t forget to sign up for their points program who doesn’t like free stuff!!“
Customers` Favorites
“Very friendly staff and amazing food always!!!!! I dropped my fries and they were amazing enough to replace with no charge!!! I insisted but the staff wouldn't let me pay!! Always friendly and so nice!!! Thank you guys as always for providing amazing service!!!“
Customers` Favorites
“Edwardsville location is great! They always get my somewhat difficult order correct. Always greet me when I walk in and keep me updated with my order. Great, friendly staff. Please put the Chicken Philly On the online ordering so I can remember to get my reward points! :)“
Customers` Favorites
“Updated 5/5/26 Thank you Hunter for calling me today and making this right. I don’t try to get over on anyone and only want to be treated fairly.
Update on 5/4/26 - I literally purchase sandwiches at least 2-3 times a week if not 4. Same thing, Number 8, Sub Club Mike's Way with pickles. This location is closer to me than others but they are not consistent. This time the cheese and meat were cut so thin, I couldn't taste the cheese and the meat was lost amongst the bread and vegetables. At $12 a sandwich, this is disappointing yet again.
3/25/26 I purchase sandwiches from this shop almost weekly. Today, I received the most disappointing service. The guy with the red beard and hair made like I annoyed him because I didn’t want my Mike’s Hot Italian to be heated. He said you don’t want that then, you want the regular. I said no because I want the meats and everything I just don’t want it heated because I drive 25 minutes there and back home. He throws my sandwich together by the grill where I couldn’t see. Something told me to check my food before leaving. He didn’t add the pickles, onions, or mayo but gave me wilted lettuce and soft tomatoes. He threw the pickles on, I received a side cup of onions and mayo packets. Didn’t bother to cut my sandwich either. I felt disappointed and dismissed while others after me were treated pleasantly. I’ll spend my hard earned dollars elsewhere!“
Customers` Favorites
“Good and prompt service.“
Customers` Favorites
“I was in a week or so ago with my family and we are still talking about how good it was. Josh took our order and he was so kind and polite and personable. It was one of the best outings we've had all around in a while. the cooks did a great job the food was amazing, and Josh was geeat. Great team!!“
Customers` Favorites
“The sandnwiches are really good. Very disappointed thst they are no longer selling flat bread at this location.. that is my breakfast go to sandwich the other breads are to much bread. Please bring back the flat bread. Si ce they didn't have flat bread anymore I didn get a sandwich.“
Customers` Favorites
“I really enjoy your chicken Philly. I get it with Swiss cheese grilled onions and lettuce. But it seems when we get it to go they forget the lettuce.“
Customers` Favorites
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“People were pleasant and greeted us when we first arrived. Sandwich was made our way and correct. Sandwich had lots of meat and veggies, making it very tasty. Would recommend, plus the place is clean with seating for small and large groups.“