Baskin-Robbins
Ice Cream
Hours:
300 S College Mall Rd, Bloomington
(812) 822-0951
Take-Out/Delivery Options
Baskin Robbins Reviews
Very slow. Nothing online is ever correct with what they actually have in store. You never make sure the delivery driver actually confirms the order so orders get stolen all of the time, which comes back on the driver (me). You never put napkins or spoons or straws in the bag or on the items, which the customer ends up blaming the driver for. Your staff also seems to discriminate against certain people, purposely helping others who came in after them. Awful experience as a customer...read full review
If you come to this location, you're more likely to get an argument than respectful customer service.On my final visit, when I attempted to order a a milkshake, the employee didn't prompt me for what ice cream flavor I wanted. The employee then tried to argue that they don't serve milkshakes in a small size - despite having a menu behind them printed with their available sizes and an ice cream choice selection. This was a poor customer service experience for me, so I walked out.My...read full review
Ratings
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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I ordered an ice cream cake for my birthday and the store lied and told me that they couldn’t do the cake I requested (which is on the website). Then I call back and ask for an another cake and they then proceeded to back track on their previous lie and say they can do the cake that I originally wanted. When I went to pick up the cake, they got the size of my cake wrong and tried to charge me for a larger cake.Terrible store, clueless workers!