“Awesome staff, fast accurate staff
Vegetarian options: Jalepeno Poppers
Dietary restrictions: Ask before placing an order.
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“when we got there had to wait forever for the guy to come to the front so service needs improved the food was good but the condiment station was dirty and in organization dinning room needed cleaned but not a all out bad experience ...
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“4 arby's roast beef sammies for 10 bux and a large curly fries is plenty for me and my wife. But what makes it worth mentioning is the quality of the food and the quality of the service. I came through the drive there at about 12 noon. The line was next to nothing and things moved fast. But most notable was the positive greeting I got from the young man at the drive through window. For the record, this was Monday, August 11, 2025 and the service was incredibly friendly. Friendly service is a lost art but this young fella really did go out of his way to ask how my day was. May seem like very little and it's not required. But huge difference maker for me. Someone in this employees life, a manager or a great family or great friends - impacted the approach this guy was taking as he dealt with folks. When I choose Arby's in the future - I will go here in hopes that I encounter other employees that are the same.
As for the food quality - the sandwiches were really good - just what I remembered. And the curly fries were hot and crunchy. Some of them actually made it to the house but did not fare well 10 minutes inside the door.
I write my reviews always with the hope that businesses reward the good stuff that their employees are doing and as a way to communicate what is good in services and products.
Someone should tell the young man who man's the drive through there on East 82nd St across from Castleton Mall that his efforts to be pleasant and efficient are appreciated and impact the success of his employer.“
“The person in the drive though was very nice and courteous. That’s very rare in fast food services nowadays, even at this Arby’s. So Arby’s, give a raise to the black gentleman who was working the drive through at 6:00pm on 7-9-2025, he’ll be the reason I come back.“
“These people are always fast and accurate with your orders. Food is always hot and "fresh". I stop here at least once a month when I need a quick dinner.
Kid-friendliness: They have decent options for kids' meals.
Wheelchair accessibility: This store is handicap accessible.“
“I tried to leave a review with the official Arby's site, but it wouldn't let me for this store.
That said, I stopped at this location after a long day of things just not going right at work. I had a tall order, and this location absolutely nailed it. The customer service from Loren was the best I've had in years. It really made a great ending to my bad day and I am very grateful. Thank you, Loren! A++“
“Great staff and love the guy manager.great service and very professional and helpful and very friendly...come as often as I can!!!I love Arby's frfr👍 Definitely recommend highly
Wheelchair accessibility: Great parking for the needy, almost can pull right up to the front door 😉... definitely recommend“
“The food was very good but the girls at the counter were not very professional at all. One was sitting on the ledge of the drive through window where you recieve your meals and then was running out the door mentioning how excited she was to get to go to the LQ store while at work“
“Went Friday night 4/26/24 around 6:30pmThere were two cars in front of us in the drive thru line, it took us 20 minutes to get thru & get our food. No other cars in the parking lotThe gentleman running the drive thru was very pleasant & efficient! But I think he might have been the only one there working!
Kid-friendliness: Fast food so very kid friendly“
“The food is great, served the way it's meant to be served. Staff usually have no objection to a free soda, sometimes once a day. They have wifi that is good enough for someone to play games that are installed on their internal storage.“
“The gentleman at the counter greeted me, later I saw me sitting and asked if I needed anything else. The restaurant had very good service and was beautiful. I went with my daughter because I received some coupons in the mail. I had never been before in Arby's. I liked the restaurant; it’s really nice.“
“I've ordered thru DD several times and this location has consistently had PERFECT accuracy. (can't say the same thing for other local eateries)
My food arrives hot and quickly.
And if you have tried their (limited time) burgers yet... do it NOW. Sooooo good. Very, very close to the quality & taste of a sit-down. I wish I'd ordered two. (Lol)
Strawberry shake is amaze! (I don't usually like Strawberry shakes, but my hubby does. So i tried his & loved it.) Crinkle fries are the perfect 50/50 balance of crispy outside & soft "baked potato" like inside.
I recommend!“
“Aside from the 15 minute wait in line, it was a good experience. The cashier was polite and apologetic for the wait. She took our order quickly and correctly.
We got our food after the potato cakes cooked (5 min.) - fresh and hot. They were so good!! The Classic Arby’s were as good as expected. All in all, a good lunch.“
“The staff at this Arby's location has been repeatedly helpful to me (eg, pointing out good deals similar to what I was going to order...)Arby's can be pretty inexpensive, and tastes good. I don't think the roast beef here qualifies as a health food ingredient; but I'd *guess* it's healthier than most burgers.“
“Was quick grab and go through drive thru. I made the mistake and got the fish and cheese sandwich instead of a roast beef. Was disappointed. Looked like a Gordon frozen fish stick with a slice of cheese on top. I should have stuck with a roast beef...“
“This Arbys has improved so much in the last few months! The employees are friendly and the food has been great! Tonight we ordered 2 roast beefs, curly & crinkle fries, chocolate shake, and two cokes. EVERYTHING WAS GOOD & HOT! We went thru the drive thru so wasn't sure on the atmosphere. But keep up the good work in there!“
“I arrived at the restaurant during a heavy downpour and had trouble seeing while driving. Despite the restaurant being empty, it was spotless and the staff was extremely friendly. They not only guided me through the menu, but also made fresh and specially ordered food for my son. As we were leaving, they even wished us a good day, which made us feel very welcome and cared for. I would definitely go back to this restaurant if I am ever in the Georgetown Road area again.“
“I feel the food is always fresh. I think that having a wait time is ok and so there is a littlewait for good food. It is healthier than most burger joints and they are ran well my their management. Obviously they have some delicious goodness there also like cheese sticks and milk shakes because I love both of those but eating healthy sandwiches are pretty easy cause most is healthy.“
“I can't go 24 hrs without hitting an Arby's drive thru at least once... The 2 reg roast beefs for $6 is the best deal in fast food. And they never seem to get old.. lol .. I've probably woofed down 120 reg roast beefs and 240 little packs of Arby's sauce in the past 2 months... “
“This Arby's is the best on the east side! I had the gyro and my company has the classic roast beef and cheddar. Everything was so good. Best gyro in town ! The manager was working and making time for the guests and helping his team. The lobby, counter , and kitchen was very clean. Cleanest fast food I've gone to. Enjoyed eating in.“