Arby's in Indianapolis

“Great staff and love the guy manager.great service and very professional and helpful and very friendly...come as often as I can!!!I love Arby's frfr👍 Definitely recommend highly

Wheelchair accessibility: Great parking for the needy, almost can pull right up to the front door 😉... definitely recommend“

“when we got there had to wait forever for the guy to come to the front so service needs improved the food was good but the condiment station was dirty and in organization dinning room needed cleaned but not a all out bad experience ...

Kid-friendliness: Yes

Wheelchair accessibility: Yes“

“Decided to go drive thru tonight to try the new steak bites, they were so good. Juicy, tender, delicious. We also got the white cheddar mac and cheese, delicious. We also picked up our usual faves, double beef n cheddar, potato cakes, everything was fresh and delicious, best fast food experience in months. Great food and great service. Thank you E. Washington and German Church Arby's😉“

“The food was very good but the girls at the counter were not very professional at all. One was sitting on the ledge of the drive through window where you recieve your meals and then was running out the door mentioning how excited she was to get to go to the LQ store while at work“

“This Arby's is the best on the east side! I had the gyro and my company has the classic roast beef and cheddar. Everything was so good. Best gyro in town ! The manager was working and making time for the guests and helping his team. The lobby, counter , and kitchen was very clean. Cleanest fast food I've gone to. Enjoyed eating in.“

“The person in the drive though was very nice and courteous. That’s very rare in fast food services nowadays, even at this Arby’s. So Arby’s, give a raise to the black gentleman who was working the drive through at 6:00pm on 7-9-2025, he’ll be the reason I come back.“

“This poor staff. It's a Thursday night and they are slammed and there are only three people working here tonight?? Y'all should staff more people, like a singular extra person would have the service here through the roof. The manager, I didn't get his name, but he was exceptionally polite despite the numerous incredibly rude CUSTOMERS in the lobby. The worst behaved people in the place were the people on the same side of the counter as me. If you ever see a business absolutely slammed and you have the audacity to get rude with the employees, take a step back and think for just a second.“

“I just left Arby's and the sweetest young lady, her name is Bethany, was working drive thru, she did my order to perfection, bought a combo and a apple and a cherry turnover and she put each turnover in it's own little bag and labeled each one so I would know them apart, stay sweet young lady, the world needs more people like you!!!“

“I stopped at Arby’s for a quick snack on the way home & the service I received was impeccable! I was greeted with a friendly welcome from Joshua & Derek when I pulled up to the window which was refreshing after the day I had. Food was delicious but I ordered fries with my slider and they weren’t fresh. Other than that, my experience was great!“

“Shelby at this location was so nice to me even though I showed up like 5 minutes before close 😭 I’ve work many years in food service management so I know how annoying that is lol. Food was great, attitudes were great, store looked clean. 10/10“

“4 arby's roast beef sammies for 10 bux and a large curly fries is plenty for me and my wife. But what makes it worth mentioning is the quality of the food and the quality of the service. I came through the drive there at about 12 noon. The line was next to nothing and things moved fast. But most notable was the positive greeting I got from the young man at the drive through window. For the record, this was Monday, August 11, 2025 and the service was incredibly friendly. Friendly service is a lost art but this young fella really did go out of his way to ask how my day was. May seem like very little and it's not required. But huge difference maker for me. Someone in this employees life, a manager or a great family or great friends - impacted the approach this guy was taking as he dealt with folks. When I choose Arby's in the future - I will go here in hopes that I encounter other employees that are the same.

As for the food quality - the sandwiches were really good - just what I remembered. And the curly fries were hot and crunchy. Some of them actually made it to the house but did not fare well 10 minutes inside the door.

I write my reviews always with the hope that businesses reward the good stuff that their employees are doing and as a way to communicate what is good in services and products.

Someone should tell the young man who man's the drive through there on East 82nd St across from Castleton Mall that his efforts to be pleasant and efficient are appreciated and impact the success of his employer.“

“The food is great, served the way it's meant to be served. Staff usually have no objection to a free soda, sometimes once a day. They have wifi that is good enough for someone to play games that are installed on their internal storage.“

“My mom and I only go here to get the cheese and beef or double Rubens, fries, abd a cookie. Even when we go all out for two doubles with fries and cookie its at 30 max price. The service is really good n the quality of the food is always fresh and delicious.“

“The staff at this Arby's location has been repeatedly helpful to me (eg, pointing out good deals similar to what I was going to order...)Arby's can be pretty inexpensive, and tastes good. I don't think the roast beef here qualifies as a health food ingredient; but I'd *guess* it's healthier than most burgers.“

“I've ordered thru DD several times and this location has consistently had PERFECT accuracy. (can't say the same thing for other local eateries)
My food arrives hot and quickly.
And if you have tried their (limited time) burgers yet... do it NOW. Sooooo good. Very, very close to the quality & taste of a sit-down. I wish I'd ordered two. (Lol)

Strawberry shake is amaze! (I don't usually like Strawberry shakes, but my hubby does. So i tried his & loved it.) Crinkle fries are the perfect 50/50 balance of crispy outside & soft "baked potato" like inside.

I recommend!“

“The gentleman at the counter greeted me, later I saw me sitting and asked if I needed anything else. The restaurant had very good service and was beautiful. I went with my daughter because I received some coupons in the mail. I had never been before in Arby's. I liked the restaurant; it’s really nice.“

“I feel the food is always fresh. I think that having a wait time is ok and so there is a littlewait for good food. It is healthier than most burger joints and they are ran well my their management. Obviously they have some delicious goodness there also like cheese sticks and milk shakes because I love both of those but eating healthy sandwiches are pretty easy cause most is healthy.“

“Been coming here for awhile now, due for a review. Went today, and food was great as always. One of the Arby's team members had offered to make a fresh batch of fries if I wasn't in a hurry (which I wasn't). The crinkle fries were definitely worth the wait! I also ordered a coke (no ice), which they had caught the mistake of putting ice in the drink, which was promptly corrected.
Staff has always been courteous here as well.“

“This Arbys has improved so much in the last few months! The employees are friendly and the food has been great! Tonight we ordered 2 roast beefs, curly & crinkle fries, chocolate shake, and two cokes. EVERYTHING WAS GOOD & HOT! We went thru the drive thru so wasn't sure on the atmosphere. But keep up the good work in there!“

“I can't go 24 hrs without hitting an Arby's drive thru at least once... The 2 reg roast beefs for $6 is the best deal in fast food. And they never seem to get old.. lol .. I've probably woofed down 120 reg roast beefs and 240 little packs of Arby's sauce in the past 2 months... “