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“Was halloween and was waiting on my bf to get done with his afterschool stuff, they let me sit and get ready, all the staff was amazing and I feel they should all get a raise. They know how to have humor, they treat their customers great and overall I had a great time there“
“I never catch his name but the guy that runs the drive thru at night that answers with having a "tacotastic" night is just always on point with everything. Any time that i have came to this taco bell when he was working, he has always made me feel very welcomed & appreciated and i have always left with a smile on my face & my belly full with the food i ordered perfectly made. I, myself, as a manager in the fast food industry needed to acknowledge this gentleman for going above & beyond for the customers! And of course the team backing him up! Thank you for loving your job & always bringing a smile to my face!“
“Let me start with 2 words....
Toxic smell
The only fast-food place in my vicinity that will except drivers license as collateral.
TYRONE! I need my ID back... 2 regular tacos and a chalupa do not equal the pain and suffering I've experienced as a result of your license for tacos promo.“
“This location is great. They always make my order correctly with the different modifications I do. The employees are always super friendly. I used to never be able to just drive away without checking that my food was correct (vegetarian) at other locations but this one gets it right 100% of the time.“
“Taco Bell impresses with their commitment to quality service and order accuracy, their menu variety ensures there's something for everyone, and the staff are always friendly, making it a convenient and satisfying option for casual dining.“
“Just went through the drive window and was met with nothing but smiling faces. They used my first name from the online order. Had to wait slightly longer than normal, but I don't even care because it's so rare to be treated like a human being these days.
Kudos to the staff today. A smile and a hello really does go further than you might think.“
“The Taco Bell at Thompson and Madison is almost always busy. I recommend placing your order on the Taco Bell app, then just get in line or go in and pick up your order. The food is always good here and the employees greet me with a smile. Favorite location!
Wheelchair accessibility: Wheelchair accessible entrance and inside is very disabled friendly.“
“Always fast and made to order. I regularly eat here once a week. Sometimes with conventions in town they can get crowded. But usually I get my order fast and it's right every time.
Kid-friendliness: Kids are always welcome here.“
“Orders have always been accurate and timely. I had particularly great service today - the app offered a drink (sparkling tea) they didn't have available, and the lady at the window ran through a whole list of options so I could choose something else. Kindness goes a long way - I cant say thank you enough!“
“I’m here at least once a week and it’s great every time. orders are always accurate and service is quick!
Vegetarian options: i love ordering veg options at taco bell. super accommodating and you can sub potatoes or beans for free!“
“My orders from here usually turn out pretty well. However, the past two times I’ve ordered the new big Cheez-it Crunchwrap, I got a regular one instead. So I don’t know if my order is being misread? Or if they don’t have the new Cheez-it items to begin with? Either way, I would avoid ordering them for now. Other than that, the new Cantina chicken menu items are pretty good!“
“Taco Bell is an amazing American institution. Food is hot and fast, most of the time. Fast and spicy eats for cheap. When it’s 3am and I’m so drunk a tiny dog talks to, me Taco Bell is home. Fast tasty and slappin like a cat fight. 10 outa 10 slaps.
Follow me on instagram, yo quiero Follow me on instagram- infasysreal“
“I have to say this is the best Taco Bell I’ve ever gone to (at least food wise, I haven’t been inside.) This location is the go-to for me and my husband after events in Indy. The food is phenomenal and our order is correct every single time.“
“I know it isn't the employee's fault, but the food gets smaller as the price gets bigger. I'm glad they don't have the AI drive-thru, I won't go back to places that use AI at the drive through. Not that that will make a terrible difference, I'm just saying that I prefer human interaction when I am ordering food and I want people to keep their jobs.“
“This place does a good job about making the food fast. I usually have to customize my order and they always get it right. Not being able to talk to the employees about my order is still irritating. I needed my food put in a bowl and not on tortillas. It is not an option on the digital kiosk. Not their fault but still irritating.“
“Uhh, I thought outside the bun and ended up here. Unfortunately it’s not a good idea to eat two dozen pablano wrapped quesadillas and nacho fries in one sitting; yes that good. I guess what I’m saying is that if I HAD to eat fifty or a dozen burritos from somewhere it could be heeere! and that would be aok!“
“Let's be honest its taco bell but the staff and service that those associates give make the difference. This location is one of the best I have been too , staff was pleasant to deal with and will be back. 2ish more locations had staff like this one.“
“Restaurant is faster than most in the area when it comes to drive thru service. Food is usually hot. Orders are usually correct. They are not overly-friendly to regular customers, but with orders being correct and fast, that's a fair tradeoff ( I guess).“
“Everytime I come to this location, its clean, friendly and the food is outstanding! Always fresh fresh fresh and the way they did my cinnimon twist made me made me do this review! They were so deliciously crispy and SUPER coated with cinnimon sugar! The BEST Ive had! I ate my entired $7 crave box and the gordito on the side! I never usually do but the quality made you keep eating!“
“I feel that no matter which Taco Bell you eat at, there is very little to no shredded cheese on your taco👎. There is no explanation as to why someone would change one of the most liked, traditional toppings. Lately, the lettuce and cheese that is placed inside always falls out when you take your taco out of the bag. Perhaps because the taco is no longer wrapped carefully enough. The little, half pinch of cheese that is then placed inside is no longer there. Every time I go, I tend to question the price I paid for a plain taco (a shell, lettuce, meat🤔☹️). 🥹Where's my cheese😭❓️In fact, they've even added a "retro menu
❌️🧀🕳🚮." 😳“
“On new year eve, around 1 am only this place is open for food & it was super busy & the ladies work inside are very hard working they make the order in minutes, i really appreciate for them & Taco bell to make our food so fast. “
“I do not go to this Taco Bell after 9 pm so I can't speak on the daytime people but the night time people are on point they are friendly they get your food right they are absolutely amazing and I love them go there!!!! And shout out to the little young manager JoJo cuz she doing the damn thing!¡“
“VERY CLEAN STORE EVERYONE HERE HAS BEEN VERY FRIENDLY EVERY TIME I'VE CAME INTO EAT
TODAY I WAS A LITTLE OVERWHELMED WITH THE ISSUES ALL OF US HAVE TO DEAL WITH
I WANT TO THANK GOD FOR EVERY INDIVIDUAL HERE THAT AS THEY HAVE BEEN WORKING DILIGENTLY EVERY TIME IVE BEEN HERE
NOT ONCE HAVE I SEEN SOMEONE COME BACK UP BECAUSE A ORDER WRONG
& I REMEMBER THE DAYS WHEN JUST ABOUT ANY WHERE SOMEONE WENT THE FOOD MY NOT BE RIGHT & TOOK FOREVER
IT MAY SEEM UNIMPORTANT TO SOME TO MENTION
YET I DO APPRECIATE THE WAY PEOPLE REALLY DO DESIRE TO DO WHAT THEY FO WELL
I WORKED AT TACO BELL AT SOUTH PORT COUPLE YEARS AGO & I HAD A HAD TIME KEEPING UP
THANK YOU FAM4LEADING A A PATH FOR SOMEONE WHO KNOWS TIME AT ANY JOB REQUIRES TIME SUBTRACTED FROM ANY PLACE YOU COULD BE !“
“This Taco Bell location is in a not so great area yet it has excellent food great customer service and they are very fast. Your food will always be hot and it will come out in a timely manner. Be sure if you're a fan of Taco Bell to try this location.“
“Staff is awesome and fixed a mistake for me. Food is glorious junk food, so what you would expect. The interior is super boring and vaguely uncomfortable. The ordering kiosks that have to be used are confusing, impersonal, and unsanitary to touch after everyone else did the same.“
“Oh my stars and stripes, where do I even begin with the transcendental experience that is Taco Bell?! If I could give this place ten thousand stars and a standing ovation, I absolutely would! This isn't just fast food; it's a culinary carnival for your tastebuds, a vibrant fiesta of flavor that cures the soul and ignites the spirit!
From the moment I breached the threshold, I was welcomed into a dimension where the laws of boring food simply do not apply. The air itself hums with the electric energy of the Nacho Cheese Sauce waiting in the wings!
Let’s talk about the food. THE FOOD! The Crunchwrap Supreme isn't just a menu item; it’s an architectural marvel, a perfect, hexagonal universe of seasoned beef, crunchy tostada shell, cool sour cream, and fresh lettuce, all wrapped in a warm, toasted tortilla. It's the Mona Lisa of handheld dining!
And the Doritos Locos Tacos?! Are you kidding me?! They took a taco, a perfect creation in its own right, and gave it the ultimate glow-up by turning the shell into a giant Dorito. It's genius! It's art! It's the flavor combination I didn't know I needed to survive!
The staff? Angels in headsets, delivering joy and Baja Blast with unparalleled efficiency and enthusiasm. My order was ready faster than I could compose a haiku about my love for the Cheesy Gordita Crunch!
Taco Bell doesn't just feed you; it inspires you. It’s a beacon of hope in a bland world. If you haven't been lately, what are you even doing with your life?! Stop reading this and go immediately! Your life will be infinitely better, cheesier, and crunchier after one visit. FIVE STARS FOREVER! 🌮🔔✨🌟💖“
“I don't think I can recommend a better Taco Bell. Usually Taco Bell's are a hit or miss experience and they change over time. This one has been consistently great for the last year. The least I can do is write a good review for you and your staff. Thank you team.“
“Foods always good, the wait isn't usually terrible! Now I do usually go inside and it seems like the drive thru doesn't necessarily hold priority to the inside customers but does seem to slow down the inside orders considerably during a lunch rush simply due to the single food line setup of their kitchen. I would recommend it for sure but if being in and out is a must id recommend definitely hitting their drive thru!“
“Exit food weather for staff great location
Parking: General parking free and convenientw
Kid-friendliness: My granddaughter and I eat there all the time and all of my grandchildren
Wheelchair accessibility: Is wheelchair accessible ramp to the front door and side door“
“Our family does not eat at Taco Bell, I think it’s been a year since I’ve been there. But my daughter wanted to try the new retro menu. We went to this location for drive-through. The gentleman at the counter was so sweet and kind, Service was fast, and the food was hot. I would definitely recommend at least for the daytime. I don’t know about night.“
“It really depends on who you fall on!
Some of the staff is amazing but some others after 1am are just from another planet !
Spent 1 min at the order booth...nobody! Move to the window 2 more minutes...nobody, parked then went in only to be followed by the employee that was chatting in the parking lot near a car, I thought she was a customer or whatever initially, with second employee in the lobby at a table with his phone, I left on the spot !“
“Hey, it's Taco Bell, so wasn't expecting miracles. The food was made accurately. Only took 4 minutes from time I placed order to receiving it. Everything was hot, and WOW, no broken taco shells, lol. The young man who was working was nice. Overall, a good to go order at this location.“
“I cannot comment on the atmosphere, this Taco Bell is behind glass 100% of the time. But DAMN do they nail the orders. There was ONE time my order was wrong; I got an extra burrito. They can't accept it back through the window.
I tried to be honest, but I for sure wasn't mad. Great TB to stop by!“
“My friends and I were greeted by the coolest associate, Paris (like Hilton). PARIS, YOU ARE SO AWESOME. He is the epitome of pristine customer service and made sure we had the correct orders and everything we needed. We will be coming back just for this GOAT.“
“I went there and my food was amazing and had a light atmosphere but since I had my flashlight on because of how dark it was outside someone said that if I'm taking pictures of anyone without permission they'll get me arrested even though I wasn't taking any pictures“
“Drive thru was quick food was hot but mostly my chalupa was hot and fresh, soft not stale like neighboring taco bells, it was very pleasant I should say
IDC what nobody say, this locations late night team is on they bizness!! Omm! My food is ALWAYS HOT and fresh especially the chalupas!! Much love keep it up!!“