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“Let me start with 2 words....
Toxic smell
The only fast-food place in my vicinity that will except drivers license as collateral.
TYRONE! I need my ID back... 2 regular tacos and a chalupa do not equal the pain and suffering I've experienced as a result of your license for tacos promo.“
“Drive thru was quick food was hot but mostly my chalupa was hot and fresh, soft not stale like neighboring taco bells, it was very pleasant I should say
IDC what nobody say, this locations late night team is on they bizness!! Omm! My food is ALWAYS HOT and fresh especially the chalupas!! Much love keep it up!!“
“I stopped here before work one day to get a quick breakfast. The woman working the drive thru could not have been nicer. She felt bad that my order was delayed, so I was given double of it for no extra charge. Meanwhile I was feeling bad that I came in so early when they probably weren’t expecting customers till later! Not to mention, the food was actually super warm and made with love—rare for a Taco Bell. That woman made my morning and I definitely plan to come back here if and when I’m wanting a quick breakfast before work again.“
“Taco Bell impresses with their commitment to quality service and order accuracy, their menu variety ensures there's something for everyone, and the staff are always friendly, making it a convenient and satisfying option for casual dining.“
“Line was super long since it was the only fast food joint in that vicinity but they knocked the line out quick n then I say it was about 8 cars in front of us n we got through n got food n it was right in less then 30min I expected longer but I was impressed by how quick it was..Good job“
“Just went through the drive window and was met with nothing but smiling faces. They used my first name from the online order. Had to wait slightly longer than normal, but I don't even care because it's so rare to be treated like a human being these days.
Kudos to the staff today. A smile and a hello really does go further than you might think.“
“I know it isn't the employee's fault, but the food gets smaller as the price gets bigger. I'm glad they don't have the AI drive-thru, I won't go back to places that use AI at the drive through. Not that that will make a terrible difference, I'm just saying that I prefer human interaction when I am ordering food and I want people to keep their jobs.“
“I’m here at least once a week and it’s great every time. orders are always accurate and service is quick!
Vegetarian options: i love ordering veg options at taco bell. super accommodating and you can sub potatoes or beans for free!“
“The Taco Bell at Thompson and Madison is almost always busy. I recommend placing your order on the Taco Bell app, then just get in line or go in and pick up your order. The food is always good here and the employees greet me with a smile. Favorite location!
Wheelchair accessibility: Wheelchair accessible entrance and inside is very disabled friendly.“
“It's late at night and i was hesitant to go because i wanted to pick up the 2 tacos that i was missing the other day, but because i called them during the day when that happened, i was worried the night crew wouldn't help me. I was wrong. Although he explained the proper way it should be done and encouraged me to remember the managers name if it ever happened again, Mario still took care of me very quickly and was very very polite and personable. He even gave me a ticket for a future free taco. Please acknowledge that he's doing a great job and his character and personality are needed in today's society. He's very much appreciated by me.“
“I took my daughter here for her 13th birthday lunch the gentleman that was there gave her ice cream gelato for her 13th birthday. He made her day. It was December 2nd and it was snowing and gross outside and we only had an hour to spend together he made it amazing I'm very thankful for him. 💗🧁😊“
“I have to say this is the best Taco Bell I’ve ever gone to (at least food wise, I haven’t been inside.) This location is the go-to for me and my husband after events in Indy. The food is phenomenal and our order is correct every single time.“
“Orders have always been accurate and timely. I had particularly great service today - the app offered a drink (sparkling tea) they didn't have available, and the lady at the window ran through a whole list of options so I could choose something else. Kindness goes a long way - I cant say thank you enough!“
“On new year eve, around 1 am only this place is open for food & it was super busy & the ladies work inside are very hard working they make the order in minutes, i really appreciate for them & Taco bell to make our food so fast. “
“Always fast and made to order. I regularly eat here once a week. Sometimes with conventions in town they can get crowded. But usually I get my order fast and it's right every time.
Kid-friendliness: Kids are always welcome here.“
“I went through the drive through at the KYC/Taco Bell on 21st & Post. I had combo 9, 2 crunchy taco supremes & a taco pizza. It included a 16oz Diet Pepsi. It was a good price, but it never is as good as if you eat inside. My crunchy tacos got a little soft by the time I returned home. The taco pizza was too heavy on the refried beans. It had shifted in my car. I had to eat it with a fork. The flavor was good. I did get too full to eat the entire taco pizza. I ate what I consider the crunchy and meaty parts.“
“Let's be honest its taco bell but the staff and service that those associates give make the difference. This location is one of the best I have been too , staff was pleasant to deal with and will be back. 2ish more locations had staff like this one.“
“I don't think I can recommend a better Taco Bell. Usually Taco Bell's are a hit or miss experience and they change over time. This one has been consistently great for the last year. The least I can do is write a good review for you and your staff. Thank you team.“
“I feel that no matter which Taco Bell you eat at, there is very little to no shredded cheese on your taco👎. There is no explanation as to why someone would change one of the most liked, traditional toppings. Lately, the lettuce and cheese that is placed inside always falls out when you take your taco out of the bag. Perhaps because the taco is no longer wrapped carefully enough. The little, half pinch of cheese that is then placed inside is no longer there. Every time I go, I tend to question the price I paid for a plain taco (a shell, lettuce, meat🤔☹️). 🥹Where's my cheese😭❓️In fact, they've even added a "retro menu
❌️🧀🕳🚮." 😳“
“Taco Bell is an amazing American institution. Food is hot and fast, most of the time. Fast and spicy eats for cheap. When it’s 3am and I’m so drunk a tiny dog talks to, me Taco Bell is home. Fast tasty and slappin like a cat fight. 10 outa 10 slaps.
Follow me on instagram, yo quiero Follow me on instagram- infasysreal“
“Everytime I come to this location, its clean, friendly and the food is outstanding! Always fresh fresh fresh and the way they did my cinnimon twist made me made me do this review! They were so deliciously crispy and SUPER coated with cinnimon sugar! The BEST Ive had! I ate my entired $7 crave box and the gordito on the side! I never usually do but the quality made you keep eating!“
“This Taco Bell location is in a not so great area yet it has excellent food great customer service and they are very fast. Your food will always be hot and it will come out in a timely manner. Be sure if you're a fan of Taco Bell to try this location.“
“Foods always good, the wait isn't usually terrible! Now I do usually go inside and it seems like the drive thru doesn't necessarily hold priority to the inside customers but does seem to slow down the inside orders considerably during a lunch rush simply due to the single food line setup of their kitchen. I would recommend it for sure but if being in and out is a must id recommend definitely hitting their drive thru!“
“My orders from here usually turn out pretty well. However, the past two times I’ve ordered the new big Cheez-it Crunchwrap, I got a regular one instead. So I don’t know if my order is being misread? Or if they don’t have the new Cheez-it items to begin with? Either way, I would avoid ordering them for now. Other than that, the new Cantina chicken menu items are pretty good!“
“Our family does not eat at Taco Bell, I think it’s been a year since I’ve been there. But my daughter wanted to try the new retro menu. We went to this location for drive-through. The gentleman at the counter was so sweet and kind, Service was fast, and the food was hot. I would definitely recommend at least for the daytime. I don’t know about night.“
“It really depends on who you fall on!
Some of the staff is amazing but some others after 1am are just from another planet !
Spent 1 min at the order booth...nobody! Move to the window 2 more minutes...nobody, parked then went in only to be followed by the employee that was chatting in the parking lot near a car, I thought she was a customer or whatever initially, with second employee in the lobby at a table with his phone, I left on the spot !“
“Hey, it's Taco Bell, so wasn't expecting miracles. The food was made accurately. Only took 4 minutes from time I placed order to receiving it. Everything was hot, and WOW, no broken taco shells, lol. The young man who was working was nice. Overall, a good to go order at this location.“
“I just don't know how this location has fewer than 5 stars. We pulled up late with a $60 order and they destroyed it. And we had a great time interacting with the whole team while we waited for our order. We just moved to the area and were upset that we had to drive a little bit further because the one closest to us closes at 9, but we will drive the extra miles to this one every time.“
“Staff is awesome and fixed a mistake for me. Food is glorious junk food, so what you would expect. The interior is super boring and vaguely uncomfortable. The ordering kiosks that have to be used are confusing, impersonal, and unsanitary to touch after everyone else did the same.“
“VERY CLEAN STORE EVERYONE HERE HAS BEEN VERY FRIENDLY EVERY TIME I'VE CAME INTO EAT
TODAY I WAS A LITTLE OVERWHELMED WITH THE ISSUES ALL OF US HAVE TO DEAL WITH
I WANT TO THANK GOD FOR EVERY INDIVIDUAL HERE THAT AS THEY HAVE BEEN WORKING DILIGENTLY EVERY TIME IVE BEEN HERE
NOT ONCE HAVE I SEEN SOMEONE COME BACK UP BECAUSE A ORDER WRONG
& I REMEMBER THE DAYS WHEN JUST ABOUT ANY WHERE SOMEONE WENT THE FOOD MY NOT BE RIGHT & TOOK FOREVER
IT MAY SEEM UNIMPORTANT TO SOME TO MENTION
YET I DO APPRECIATE THE WAY PEOPLE REALLY DO DESIRE TO DO WHAT THEY FO WELL
I WORKED AT TACO BELL AT SOUTH PORT COUPLE YEARS AGO & I HAD A HAD TIME KEEPING UP
THANK YOU FAM4LEADING A A PATH FOR SOMEONE WHO KNOWS TIME AT ANY JOB REQUIRES TIME SUBTRACTED FROM ANY PLACE YOU COULD BE !“
“I've always had at least decent service here and sometimes even really good service. For example, when I stopped in on Monday August 26th at 11pm the person that took my order through the drive through made a point to join my order and sides together to get me a slightly better deal. That goes a long way. They were also accommodating and nice. For a late night Taco Bell experience, I haven't had a better one.“
“Exit food weather for staff great location
Parking: General parking free and convenientw
Kid-friendliness: My granddaughter and I eat there all the time and all of my grandchildren
Wheelchair accessibility: Is wheelchair accessible ramp to the front door and side door“
“As with other Taco Bells, the burritos on the Cravings Value Menu provide a lot of food, at a very low price, e.g., the 420 calorie Cheesy Rice and Bean Burrito for $1; or the 620 calorie Beefy Melt Burrito for $2. (This includes their inexpensive Value Menu breakfast burritos.)This location can be extremely busy, especially for pickup orders; and that might cause a little wait. This location is in a less prosperous part of town, but It looked clean. Bathrooms are kept behind electronic code-locks, but at least they don't keep napkins and sauce packages all hidden away.“
“Taco Bell food is delicious and this Taco Bell lives up to the standard. They close the inside earlier than the hours listed some days, which is slightly inconvenient. The staff is very nice though!
Vegetarian options: Plenty of vegan and vegetarian options on the menu. I got a vegetarian combo box and it was delicious!“
“I do not go to this Taco Bell after 9 pm so I can't speak on the daytime people but the night time people are on point they are friendly they get your food right they are absolutely amazing and I love them go there!!!! And shout out to the little young manager JoJo cuz she doing the damn thing!¡“
“I went there and my food was amazing and had a light atmosphere but since I had my flashlight on because of how dark it was outside someone said that if I'm taking pictures of anyone without permission they'll get me arrested even though I wasn't taking any pictures“
“I never catch his name but the guy that runs the drive thru at night that answers with having a "tacotastic" night is just always on point with everything. Any time that i have came to this taco bell when he was working, he has always made me feel very welcomed & appreciated and i have always left with a smile on my face & my belly full with the food i ordered perfectly made. I, myself, as a manager in the fast food industry needed to acknowledge this gentleman for going above & beyond for the customers! And of course the team backing him up! Thank you for loving your job & always bringing a smile to my face!“