McDonald's in South Bend

“This restaurant is what a Mcdonald's should be. When I compare it to the mcdonald's in my neighborhood, it blows them out of the water. The food here is always fresh and hot, tasty and well seasoned. On top of that, the drive through functions with good speed and accuracy.“

“Fast friendly service.. honestly the best experience I've had at this mcdonalds ever. I feel bad because I didn't see a straw and asked for one but then realized I had one plus ketchup and napkins.. this crew was on it for it being 7a.m 😁“

“Got breakfast today a steak bagel and 2 sausage egg and cheese mcmuffin the food was on point and the service was quick this mcdonalds its by far the best ive been too the other ones dont compare to this one and the staff was very friendly would go back to this one they know how to do their job correctly“

“McDonald's remains a reliable choice for quick and convenient meals. The menu offers a variety of classic favorites, from burgers and fries to breakfast items and desserts. Service is typically fast and friendly, and the restaurants are clean and well maintained, making it a go-to spot for families, travelers, or anyone in need of a satisfying, affordable meal on the go.“

“The management team did a good job while noticeably short-staffed and actively training new employees.

My food was excellent, despite my having to wait more than half an hour from when I placed my order at the kiosk: filet-o-fish, medium French fries with no salt 🍟, side of HotMustard sauce, unsweetened iced tea, small M&M McFlurry 🍦.

Only 3 customers ahead of me in line: one elderly lady and two young women whose order also seemed to have disappeared ...

Another family was already eating when I arrived.

A young gentleman brought an order that looked suspiciously like mine to the family seated at the center table. They gladly accepted the additional meal.

Once I had waited 30 minutes and six more customers had come and gone, I asked the manager if he knew what had happened to my meal. He told me that he remembered my exact order and that he thought it might have been given to the wrong customers.

Fortunately, the manager made it a priority to re-make my order and it was ready almost immediately. The food was perfectly fresh, and the dining room was reasonably clean.

Both of the managers reminded the young man to double-check that each order is correctly delivered to the customer who paid for it. It seemed like it was an honest mistake.

Overall, I was impressed that the managers were kind to their employees while making sure that they took good care of their customers. I thanked them and returned my table sign. I'll be back.“

“The best McDonald’s you’ll ever find in the USA!! Located in beautiful South Bend, Indiana, this McDonald’s was my first stop after flying into South Bend International AirPort after a long flight from Florida. As a hungry traveler I could not wait to sit down for a fresh hot meal. This location was an exceptional invite into South Bend. My food was hot, fresh and cooked to perfection! The employees were so nice and welcoming, I really wish my coworkers were like them. I was blessed with the presence of some locals from the neighboring property and after a short conversation with them I totally understood why South Bend is such an amazing city! The culture in South Bend is unlike any other place I’ve been and I have travelled a lot! I can’t wait to see what other marvelous places I’ll find during my stay in South Bend!“

“It's McDonald's, you know what you're going to get. It is definitely the most recognisable fast food type food you can get. Does anyone ever go inside anymore, I can't remember the last time I wanted to eat inside at micky D's.“

“I went around 320 pm. They were kinda busy not slammed however. I ordered 1 medium smoothie. It took over 15 min to get it. I was told to pull up to the first window because they hadn't made it yet. I pulled up. After 10 min of waiting, for ONE smoothie , I went inside. There was three people standing in line. NO EMPLOYEE was willing to help. I had to get loud and say excuse me there are people waiting. The way they have it set up you can't see the back very well. The guy making burgers saw us and instead of saying , someone will be right with you, he ignored the situation. FINALLY a lady came out , helped the first guy waiting at the register, cashed him out and walked back to the back , with three other people waiting !
One gentlemen waiting looked at me and said I've BEEN waiting, good luck.

I work in a restaurant. I know what short staffed means but
If your shift leader can't step up and take charge and help customers , And if you dont want to serve people in the dining room. Don't have one ! It was the most ridiculous and unprofessional situation.“

“I love going into the McDonalds on Western Avenue in south bend , they are so very lovely there , I love going in , in the mornings and the morning crew is all of the older brown folk , they are all so lovely to chat and speak with, I heard the names but was not able to catch them wholeheartedly, but 100% the best employees there are the older folks , I love to just chit chat with them, and they are all so respectful, so sweet, working in fast food myself I understand how it is , and they do more then good for working and being just a bit older , will 100% be going back and they 100000% need to be recognized for how well they do, I have never ever had issues with this location, I alwyas choose to dine in, or just grab food from inside I do not like drive thru , and I over seeing their faces !“