McDonald's in South Bend

“This restaurant is what a Mcdonald's should be. When I compare it to the mcdonald's in my neighborhood, it blows them out of the water. The food here is always fresh and hot, tasty and well seasoned. On top of that, the drive through functions with good speed and accuracy.“

“Fast friendly service.. honestly the best experience I've had at this mcdonalds ever. I feel bad because I didn't see a straw and asked for one but then realized I had one plus ketchup and napkins.. this crew was on it for it being 7a.m 😁“

“This might be the first McDonald's I've ever reviewed. They made my day today. I know I'm not the first, but mistakes happen and sometimes those mistakes become a blessing for others. I got a free caramel frappe, and the girl who offered it to me was so sweet and funny. I wish I'd seen her name. They made my morning great. The restaurant industry can leech your soul, but a positive makes all the difference to your customer. Thank you 😊“

“McDonald's remains a reliable choice for quick and convenient meals. The menu offers a variety of classic favorites, from burgers and fries to breakfast items and desserts. Service is typically fast and friendly, and the restaurants are clean and well maintained, making it a go-to spot for families, travelers, or anyone in need of a satisfying, affordable meal on the go.“

“The management team did a good job while noticeably short-staffed and actively training new employees.

My food was excellent, despite my having to wait more than half an hour from when I placed my order at the kiosk: filet-o-fish, medium French fries with no salt 🍟, side of HotMustard sauce, unsweetened iced tea, small M&M McFlurry 🍦.

Only 3 customers ahead of me in line: one elderly lady and two young women whose order also seemed to have disappeared ...

Another family was already eating when I arrived.

A young gentleman brought an order that looked suspiciously like mine to the family seated at the center table. They gladly accepted the additional meal.

Once I had waited 30 minutes and six more customers had come and gone, I asked the manager if he knew what had happened to my meal. He told me that he remembered my exact order and that he thought it might have been given to the wrong customers.

Fortunately, the manager made it a priority to re-make my order and it was ready almost immediately. The food was perfectly fresh, and the dining room was reasonably clean.

Both of the managers reminded the young man to double-check that each order is correctly delivered to the customer who paid for it. It seemed like it was an honest mistake.

Overall, I was impressed that the managers were kind to their employees while making sure that they took good care of their customers. I thanked them and returned my table sign. I'll be back.“

“It's McDonald's, you know what you're going to get. It is definitely the most recognisable fast food type food you can get. Does anyone ever go inside anymore, I can't remember the last time I wanted to eat inside at micky D's.“

“The best McDonald’s you’ll ever find in the USA!! Located in beautiful South Bend, Indiana, this McDonald’s was my first stop after flying into South Bend International AirPort after a long flight from Florida. As a hungry traveler I could not wait to sit down for a fresh hot meal. This location was an exceptional invite into South Bend. My food was hot, fresh and cooked to perfection! The employees were so nice and welcoming, I really wish my coworkers were like them. I was blessed with the presence of some locals from the neighboring property and after a short conversation with them I totally understood why South Bend is such an amazing city! The culture in South Bend is unlike any other place I’ve been and I have travelled a lot! I can’t wait to see what other marvelous places I’ll find during my stay in South Bend!“

“I was the only person in the store around 830 AM. Drive thru was busy. I ordered before I got there, but still waited 5 or so minutes for my food. Food was good. My English muffin was soft. While I was there, the employee had a fun, loud discussion with another customer about her food being nasty. Besides the food, the parking lot was also flooded, so very few places to park without standing in water. Overall, it's about what I expect from McDonald's, no reason I wouldn't come back to this location.“

“I love going into the McDonalds on Western Avenue in south bend , they are so very lovely there , I love going in , in the mornings and the morning crew is all of the older brown folk , they are all so lovely to chat and speak with, I heard the names but was not able to catch them wholeheartedly, but 100% the best employees there are the older folks , I love to just chit chat with them, and they are all so respectful, so sweet, working in fast food myself I understand how it is , and they do more then good for working and being just a bit older , will 100% be going back and they 100000% need to be recognized for how well they do, I have never ever had issues with this location, I alwyas choose to dine in, or just grab food from inside I do not like drive thru , and I over seeing their faces !“