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“Sonic holds a distinct position in the realm of fast food, often perceived as a more premium experience. However, a con would be encountering overcooked fries or those cooked in stale oil. Such inconsistencies risk tarnishing the brand's reputation and alienating customers. Maintaining rigorous quality control measures is essential for upholding this brand's franchise and ensuring customer satisfaction.“
“Really good place to eat or just get something to drink. This location is really fast. We have gone several times in the past month and every time the servers are running around like rabbits. They don't make you wait at all, nobody there is lazy for sure. Love their food and ice cream. Great location.“
“Stopped by today while running errands in Riverside and saw they added a smash burger to the menu. Got the double smash with a side of tater tots and loved every bite of it. Juicy and gooey with all of the cheese, just the way it should be. I'm not usually an orderer of actual sandwhich items, but I'd definitely prefer this again in the future. They got my food made up very quickly, and the gal running the drive thru was lovely.“
“I seldom eat fast food however, when I do this particular Sonic is on my work route so it's convenient. Everytime I've stopped Carla the daytime carhop is and has always exceeded my expectations. Carla's customer service and communication is 5 stars. Thank you Carla!“
“Last year while hella pregnant I couldn’t get my app to work and parked in the lot to figure it out (and have a mental breakdown) and the sweetest worker came by to check on me very gently twice, she was a real one I hope her pillow is cold every night 🩷“
“I went up to the store tonight because I wanted to get the new blackout drink with the solar eclipse glasses, and I specifically asked when placing my order if they still have the glasses in stock because I knew that it was the night before the eclipse and there was a fair chance that they would not have any more glasses and if they didn't have any glasses I was not going to buy the drink because the only reason that I went there was to get the glasses because it was late at night and I couldn't just go to a store and get them. so when they told me that they did have the glasses in stock I went ahead and ordered two of the blackout drinks and when I got my drinks I did not have a receipt or glasses so I asked for the glasses and was told they didn't have them. so I asked for a refund because I literally asked if they had them and they told me they did and that was the only reason I made the purchase, and the lady told me that they were not allowed to do any refunds ever per the general manager of the store. I asked for her name or for her manager's name and I asked for a copy of my receipt and I was completely ignored and no one answered any of my questions from there on so I left. I tried to call them and of course they did not answer the phone. I really just wanted the solar eclipse glasses if they had them and they really didn't need to lie to me to get me to buy something when they didn't have what I actually wanted. honestly I don't expect much from the store because I've had terrible service there many times but I wasn't expecting to be flat out lied to. and since I paid in cash and they didn't give me a receipt even when I specifically asked for one after the fact there's really nothing that I can do about it and I'm out $9 and I've got two shakes that I can eat because I'm diabetic and I have no glasses to watch the solar eclipse. it really sucks and I wish I hadn't wasted my time with a store that clearly doesn't know how to make customers happy.“
“We received some really good customer service today around 5:15pm.The manager even walked out and asked.Was everything all right. It seemed as if they were really working as a team because the car's next to us were delivered there. Food with 2 individuals as well. One.
Was handing out food and the other one was holding the drinks we will be going back for this type of customer service“
“I come here quite often. Each time. This team gets my order right. Every time. I enjoy this location and I hope the other stores in the business can start looking to be like this store. And nothing seems to ever be thrown together. It’s handled with the knowledge that presentation is for the customer and the overall experience. It has many friendly people. Whoever was working 11/14, at 8pm. Thank you. This crew does it time and time again. There may be some new faces but at this hour, it still quality food and service. Thanks for taking the time to take care of your customers.“
“This location is a solid stop for your breakfast needs. The food is always made at time of order, delivering a hot fresh meal. Big fan of their ultimate breakfast burrito and for fast food options their cold brew coffee is one of the better offerings.“
“Sonic ice is a special treat at family gatherings. There was a large food order ahead of my car in the drive thru and they didn't make me wait, instead they brought out my order of a single bag of ice. I thought that was really considerate.“
“Ok this review is for you Julian since I said I would do it because I wanted too. She always has a can do attitude, a bubbly personality and comes to you with a smile even if she was having a bad day I wouldn’t know it. Whatever your dreams are carry that with you and keep doing you!“