“We went thru drive thru around 1125pm on Monday night.That older lady shift lead at night is just very RUDE!! She rushed us and then at window u couldn't tell if shes bein genuine or cocky .(i believe cocky) Shes always there wen we go at late nights too but everything else was PERFECT FROM FOOD TO QUICKNESS AND CLEAN.WE LOVE BK“
“My drive through experience never feels like how fast food places feel these days. The employees at this location are always the sweetest and my order is always right. Fast food service is trash nowadays but not here they have great attitudes. I’ve only been at night so I can’t speak on the day shift crew. The night shift deserves to be recognized!“
“Wow! Not only ly was the food on point, the staff here was absolutely amazing. The gal with the cute nails went so over the top. Burger King is lucky to have such an extraordinary staff. They made us leave with smiles on our face. Wow! Just wow!“
“Visited this location on 01/02/24 at 6:45pm. Historically the service has been pretty bad here. Employees unfriendly, food too long under heat lamps etc. Tonight's drive through visit was a breath of fresh air. Excellent improvement on customer interaction.The food was hot and who I assumed to be the new manager (middle aged lady with glasses) even wished me a prosperous and Happy New Year!“
“Look, I got there late and really wanted a breakfast sandwich, I think it was maybe 20 minutes too late. I said thanks, I just wanted a breakfast sandwich, the person working asked what I wanted and that she'd make it for me. That really brightened my day, and the sandwich was great.“
“This Burger King, since my last visit, has been remodeled, and it looks GREAT inside! I don't know when the last time I was here was, but it's been long enough that they had time to vastly improve the décor.Burger King is Burger King and usually you know what you want when you walk in the door. For me it's a Whopper® with cheese, cut in half. I opted for onion rings instead of fries on this visit (I've never been a fan of BK's fries), and the biggest tankard of Coke® I could get my hands on.The restaurant was empty when we entered so we went directly to the counter to order. The gentleman behind the counter took our and got us our drink cups and we were on our way.That tankard of ice-cold Coke® was exactly what I needed while I waited for my food...which wasn't long at all. "Wasn't long" as in about 7 minutes.My Whopper® was hot and cut in half (they're just easier to eat that way), as I ordered. A bit heavy on the mayo, but not really complaint worthy. The "onion rings" (which they really aren't) we hot and I love the hot dipping sauce.We hadn't been to this location for a few years and this visit was great. The remodel looks fantastic and the place was clean and tidy.“
“The drive-thru line always moves quickly, every employee I've come into contact with is so genuinely nice. It's a rare occasion that my foot is incorrect. I didn't know what to rank the 'atmosphere', per se....it's clean and comfortable.“
“Ordered breakfast and ate in. The food was good and hot. Why do the employees look at patrons as if they are caught in a bright light? They don't greet you, say they will be with you in a moment, or anything to acknowledge that you are there. When you do order, it seems as if you have disturbed their day. AND what is it about wearing a uniform and hair nets? Are these not required anymore? The guy making breakfast looked like he just got off a construction job, and his hair was everywhere. I am glad it wasn't in my food.“
“Our visit today, was the best visit, in almost 25 years. Everything was fixed correctly, onion ring boxes, were actually filled up. The whoppers were nearly prepared , and not sloppy, and falling all over the place. I hope the staff that's was there tonight, stays. However, with the way things are today, they probably won't stay long. Good job tonight, guys.“
“Omg haven't had a burger that taste this delicious in over 15 years...mouth watering goodness!Highly recommending this Burger Location to the citizens of Kentucky.Let's make America taste as great as todays double whooper burger...!“
“Good food at good prices and friendly staff. Most nights when they have a full staff they are open later, sometimes until 11:00 pm or on Fridays and Saturdays until midnight. Great meals to satisfy the whole family! Very clean inside and out! Love this location!! ???????Parking: Handicapped parking by doorsKid-friendliness: Kids mealsWheelchair accessibility: Easily accessible“
“I’ve stopped at this location several times lately for breakfast. Each time it has been a bit slow moving throughout the drive thru but the people here are always courteous and pleasant and the food is great. I love the Jr. breakfast burrito!! It has all the things you could want in the burrito and if you’re not that hungry one will suffice but I recommend getting 2 if you’re really hungry. It would be nice if you had the option to take off the sauce in the mobile app. The breakfast salsa packets are very good too!! Definitely will be back to this location.“
“One of the BEST Burger King's in the city. The food is ALWAYS fresh&hot. Great customer service. All employees including the Manager's are extremely friendly. This is the ONLY BURGER KING I WILL EAT AT.Kid-friendliness: I have 3 kids and they make my kids laugh and smile each time we come through the drive thru as well as when we come inside.“
“I am the new General Manager at this Burger King. Just took over a little over a month ago.. I have read all of the reviews left on Google as all of your opinions matter very much to me. I am working on changing the way things have been done at this store for the past 3 years.. I am just hoping that you please give us here another chance to change your mind about eating here..I value your business and would appreciate the chance to show you the changes that have been made as far as quality of food and the customer service aspects..Thank you for your time,Carol GibbensGM Hillview Burger King...“
“When I was ordering for a second I forgot where I was. Kayeden who was taking my order was super friendly and cheerful. I felt like I was talking to a friend instead of just some random person taking my order.I was really craving a root-beer float and asked if it were possible. He made it happen and the entire experience was very pleasant.“