Popeyes Louisiana Kitchen
$ • Chicken, Fast Food, Chicken WingsAbout Popeyes Louisiana Kitchen
Customers' Favorites
Spicy Chicken Sandwich with Bacon and Cheese
Regular Mashed Potatoes with Cajun Gravy
12pc Signature Chicken Family Meal
New Honey Lemon Pepper Wings
Popeyes Strawberry Biscuits
New Popeyes Boneless Wings
Handcrafted Tenders 8 pcs
12pc Handcrafted Tenders
Red Beans and Rice
Popeyes Apple Pie
Popeyes Louisiana Kitchen Reviews
262 ratings
Share your opinion about Popeyes Louisiana Kitchen
The food is always hot and fresh whenever I visit.
It’s time to re open the dining area. Traffic is horrible, actually wrapping around the building out into the highway. Very dangerous!!!!
Was in drive thru line for over an hour and could not get out of it due to traffic cones blocking escape! WTH
🤦🏻♀️
Update- sat in line all that time to be the told only have regular breast left, no sides and won’t be cooking anything else! Ridiculous!!!!
Was in drive thru line for over an hour and could not get out of it due to traffic cones blocking escape! WTH
🤦🏻♀️
Update- sat in line all that time to be the told only have regular breast left, no sides and won’t be cooking anything else! Ridiculous!!!!
I’m extremely disappointed with this order and the chicken looked like it had been sitting for a while before being served. The breading was dark, dry, and hard instead of fresh and crispy, and the chicken itself tasted old and stale. It honestly did not taste like freshly prepared chicken at all. I was told to back behind the pole at the drive thru and was expecting fresh chicken based of being told that directive and was gravely disappointed.
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Popeyes Louisiana Kitchen in Zachary is a popular and busy restaurant, often with long lines and wait times, especially during peak hours. The drive-thru can be particularly problematic, with customers sometimes having to wait in a line that extends out of the parking lot and into the road. Customers are advised to check their orders carefully, as missing items can happen, and food quality can vary depending on the time of visit. The restaurant no longer accepts orders inside, and there is no dining-in option, which some customers find inconvenient.
While some employees, like Tiara and other team members, are praised for their hospitable attitudes and delivering hot, fresh food exactly as ordered, the overall experience can be inconsistent. Management has been criticized for seeming overwhelmed and for staff behavior that includes talking harshly to each other in front of customers. Customers have noted that the staff don’t speak much at the drive-thru, and some have expressed dissatisfaction with the food, especially the biscuits, which seem to have changed from what they remember.
Despite these issues, those who order ahead through the Popeyes app and choose in-store pickup often find their orders ready and satisfactory. Overall, the Zachary location offers a mixed experience, with some positive interactions but also significant service and management challenges that impact the dining experience.