Dunkin' Donuts in Chelsea

“We came to this location after having a horrible experience at the one across the street. We were greeted with a kind employee who was quick to remake us drinks we wanted (we were rushed and they didn’t have my husband’s original order at the previous location). We encourage you to go here instead of the one across the street!“

“One of the friendliest & welcoming Dunks I've ever been to. The staff is usually busy but always takes the time to be kind & friendly to their guests. They even clearly have regulars who they seem to remember their orders but everyone else's service doesn't suffer because of that. The store is clean, updated with plenty of seating

This feels more like a neighborhood mom & pop coffee shop than a national chain.“

“I track down the Dunkin' Hot Chocolet in every city I visit, I love it, it makes the perfect complement to watch the snow fall from the Cristal window, whether buying and taking, enjoying it right there from one of their always welcoming establishments or better yet, ordering from home, that hot chocolate from Donkin' "Warm up your winter."“

“Excellent, friendly staff. Always quick service, even when it's a bit busy. Truly a great place to sit and chill for a min, or grab-and-go if you need.

Parking: Only a few spots (next to Ciao), but there's usually always a couple of open spots. Most people walk here.
There's also some metered parking a minute or two down the street by the park, or free residential parking by Chestnut x Williams St. intersection.“

“This Dunkin donuts has one of the best Dunkin atmospheres in Boston. Recently, many Boston Dunkin locations have become stale, boring, lifeless locations by removing seating, prioritizing drive-thru service over lobby service., etc- but walk into this location any day to receive friendly greetings in multiple languages and a lobby that is clean and full of energy and life.

I don't come here very often but somehow my drink order was even memorized. Top marks to this team.“

“The place was very packed and the wait time was a bit long but the service was lovely! I have no idea what her name is but the new girl who started working there either a month or 2 ago, with dark curly or Afro like hair, who wears glasses I believe, is the sweetest and so polite!!

The matcha was ok though.“

“I was so happy that this lovely crew was able to help me out today! I went through the drive-through to order two coffees. Not even five minutes later, I spilled the entire coffee in my car, My breakfast was soaked and so is my car! I came back to the stun King in the not only remember my order but remade my coffee free of charge! The staff was so unbelievably nice and I was so grateful that they remade my coffee for me. And I love when I order a latte and my espresso is fresh! Sometimes I will go to Dunkin’ Donuts and order a latte on the espresso taste burnt. Overall, fabulous experience, love them
At this dunk’s!“

“They offers budget-friendly options with flavors that satisfy, making it a decent choice for the price. While the overall taste may not be the absolute best, it's a good value. I've only encountered one order mistake, but they generally have reliable service.

Parking: This is more of a drive-thru location situated on a truck route but they do offer a small parking lot in the back where you can you can fit probably 8 to 10 cars. Every time I go through the drive-thru I only notice about two or three cars there at a time

Kid-friendliness: Decent array of colorful and diverse flavored donuts and drinks suitable for children.

Wheelchair accessibility: There is a handicap accessible ramp through the front door of the building“